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HTC confirms Sprint is removing Carrier IQ from devices

Updated 4 years ago

Last month, Sprint disabled the controversial Carrier IQ software across all devices on the company’s network. Further reports claimed the company was instructing manufacturers to prepare updates that would remove the software completely. HTC, one such manufacturer, confirmed as much when speaking to The Verge. “HTC can confirm that we’re working with Sprint to provide maintenance releases that will remove Carrier IQ and provide security enhancements and bug fixes beginning in January,” said an HTC representative. We can only assume that other Sprint devices will follow, though there is no time frame to report. Carrier IQ had been used to provide carriers with critical feedback based on network quality, however reports soon emerged that the software could be used to spy on users. Panic ensued, and the United States Senate requested that the company address privacy concerns. Since then, carriers have been in the process of separating themselves from the software.