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You now have 2 hours to get a refund from the Google Play store

September 11th, 2014 at 6:45 PM
Google Play App Refunds

Although many smartphone users scoff at the idea of paying for apps when there are so many free alternatives, some of the most worthwhile apps on your app store of choice will cost you a dollar or two. Still, there’s always a chance that once you’ve downloaded the app, you’ll realize that it wasn’t what your were expecting.

On the Google Play store, you previously had just 15 minutes to get a refund before the app was yours forever, but Android Community discovered on Thursday that Google has recently altered its policy.

According to the support page: “After purchasing an app or game on Google Play, you can return it within two hours for a full refund.”

In order to return an app, open the Google Play store app, tap the My Apps icon, select the app you’d like to return and tap Refund. Within the two-hour time frame, you will see options to open or refund the app, but after two hours have passed, the refund option will be replaced by an option to uninstall the app. Keep in mind, you can only refund an app once. If you decide to purchase it again later, it’s yours.

If you miss the 2-hour window, be sure to check out this guide to find out how to request a refund directly from the developer.

Jacob started covering video games and technology in college as a hobby, but it quickly became clear to him that this was what he wanted to do for a living. He currently resides in New York writing for BGR. His previously published work can be found on TechHive, VentureBeat and Game Rant.

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