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Samsung exec reportedly admits Galaxy Gear smartwatch ‘lacks something special’

Updated Oct 30th, 2013 2:55PM EDT
Galaxy Gear Smartwatch

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The last thing you want to do when entering a new product category for the first time is launch something that isn’t your best effort. According to a report from The Korea Times, however, a Samsung executive may have admitted that the company is doing just that with the Galaxy Gear smartwatch. “We’ve acknowledged that our Gear lacks something special,” an unnamed Samsung official is quoted as having told the site. “With more investment for user interface and user experience, Samsung devices will be better in terms of customer satisfaction.” Samsung’s Galaxy Gear smartwatch launches early next month and it is seen as a preemptive strike as Apple preps its much rumored “iWatch.” Galaxy Gear preorders opened last week and the device will launch on October 2nd for $299.99.

Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.