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Comcast forgets about its bandwidth cap, launches online file backup service

Updated Dec 19th, 2018 6:33PM EST

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With little fanfare, Comcast launched a new online file backup service called Secure Backup & Share for its broadband internet customers. The new service utilizes Mozy, an online backup solution that is currently managed by Decho Corporation, a subsidiary of EMC. Using a tool installed on your PC and soon Mac, the service will backup selected files to a secure online location that can be accessed from any web browser, including your web-enabled mobile phone. Three tiers of storage are available including the Standard 2GB plan which is free, the Preferred 50GB plan which is $4.99 monthly or $49.99 yearly, and the Premier 200GB plan which is $9.99 monthly or $99.99 yearly. Apparently Comcast forgot about its bandwidth cap and “network management techniques” when offering these plans as the 200GB plan comes dangerously close to the 250GB monthly cap and the uploading process will definitely cause you to max out your connection for more than 15 minutes which may result in your connecting being throttled. Comcast does not state whether the cap or throttling is waived for those accounts that purchase a storage plan, so we must assume that both are still in effect, a situation that certainly diminishes the attractiveness of these plans. It also begs the question, if Comcast’s network is so strained that it has to enforce a cap and utilize “network management techniques”, why are they offering a bandwidth-intensive online storage solution?

[Via CNET]



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