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BlackBerry 7 smartphones dying in sleep, company confirms

Published Nov 19th, 2011 9:53AM EST

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There have been reports of BlackBerry Bold 9900 and 9930 devices failing to power on after being left to charge all night. Late Friday evening, RIM confirmed the issue by saying a “limited number of customers have reported an issue where their device does not power on.” A RIM spokesperson said the company is “actively working on a software update to resolve this issue.” There’s no word on how many devices are failing, but there seems to be quite a few of them as the company’s support board is filling up with complaints.

Jonathan S. Geller
Jonathan Geller Founder, President & Editor-in-chief

Jonathan S. Geller founded Boy Genius Report, now known as BGR, in 2006. It became the biggest mobile news destination in the world by the end of 2009, and BGR was acquired by leading digital media company PMC in April 2010.

Jonathan is President of BGR Media, LLC., and Editor-in-chief of the BGR website.

What started as a side project at the age of 16, quickly transpired into 24-hour days and nights of sharing exclusive and breaking news about the mobile communications industry. BGR now reaches up to 100 million readers a month through the website, syndication partners, and additional channels.