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AT&T warns Quickfire users about charging ports

Updated Dec 19th, 2018 6:15PM EST

Listen up Quickfire owners, AT&T just made a pretty major announcement: Your phone is going to self-destruct in exactly five days! Just kidding, sort of — if you don’t follow the proper procedures for charging your device, it just might. On Monday we broke news of the Quickfire being pulled off shelves and being cut from sales indefinitely without any public statement from AT&T. Now Big Blue is saying there have been reports of significant overheating when the charger is forced or incorrectly inserted into the phone. While there is usually only one way to get a charger in, sometimes phone designs allow for some wiggle room and these bad connectors appear to be the culprit of the Quickfire’s dismissal. If you own a Quickfire and haven’t received a notice already, you’ll soon receive an email and SMS that reads:

Please take special care when charging your Quickfire GTX75 mobile phone. There have been a few reports of significant overheating of the phone when the AC Charger adapter is inserted incorrectly and forced into the phone. The clearly marked, embossed arrow on the AC Charger adapter should always be face-up on the same side as the display screen of the Quickfire when it is inserted into the phone. See the diagram below for proper positioning and insertion of the AC Charger adapter into the phone. You should never force the AC Charger adapter into the phone.

This goes without saying but be sure to take note of this to avoid any injuries or serious damage to your phone and property. At least now we know why such a cool little device was suddenly yanked from store shelves and we hope the problem is remedied soon.

Thanks, Craig!

[Via Phonescoop]