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How to fix the annoying new bug plaguing Nintendo Switch users

Nintendo Switch: Wi-Fi connection issues

Over the weekend, I was trying to log in to the Splatoon 2 Global Testfire on my Nintendo Switch, but I kept getting weird DNS errors telling me that I couldn’t connect to the network. I turned my router off and back on, disconnected and reconnected my switch to the Wi-Fi network and shook my Joy-Cons out of frustration, but nothing seemed to work. That’s when I decided to scour the internet to see if any other Switch owners had experienced the same error. As it turns out, I wasn’t the only one having issues getting online.

In order to resolve the issue, all you have to do is turn your Switch all the way off and then boot it back up. Putting it into Sleep Mode won’t do the trick — you have to physically lift the Switch from the dock, hold down the power button for a few seconds, select “Turn Off” from the menu and wait for it to power off.

Once I’d completed this process, my Switch immediately reconnected to my Wi-Fi network and I was able to load up Splatoon 2. It’s unclear why this is happening (or if it will be a consistent problem for Switch owners), but at least the fix is relatively simple. Since I rebooted my console, I haven’t had any further issues.

From the Joy-Con connectivity issues to the Switch display being scratched by the dock, this is easily the most innocuous issue to date. We’ll be keeping an eye out though to see if it’s a consistent issue.

Jacob Siegal is Associate Editor at BGR, having joined the news team in 2013. He has over a decade of professional writing and editing experience, and helps to lead our technology and entertainment product launch and movie release coverage.