Following a week of record-bad PRBGR can reveal that United and its passengers are facing a new kind of horror: the stopping of United’s signature ice-cream sundaes. The classic dessert has been taken off United flights following an incident that saw a passenger served a sundae containing glass.

First-class passengers are now facing the horror of eating pre-packaged ice cream containers on flights while United works on the situation. No first-class passengers could be reached for comment on how they’re handling the taste of a cardboard container. However, it appears that United’s re-accommodation of this situation has not yet caused any facial fractures.

Sources told BGR that a passenger on a United flight last week was served an ice cream sundae containing some amount of glass, which was subsequently eaten. United would not comment on the specifics of the incident, but a spokesperson did say that “We have temporarily suspended premium cabin sundae service while we review this matter further. In the meantime, we are serving pre-packaged ice cream cups and mousse.”

United passengers have taken to social media to voice their outrage over this treatment:

https://twitter.com/brindletoe/status/853967284162789376

The incident comes at a spectacularly poor time for United, which is still in full damage-control mode over an incident last week. The airline called airport security to forcibly deplane a Dr David Dao, who was already boarded and occupying a seat that United wanted to use to transport employees. In the process of dragging a paying passenger out of his seat, the airport police hit his face against an armrest, causing a concussion and facial injuries that required reconstructive surgery.

Chris Mills has loved tinkering with technology ever since he worked out how to defeat the parental controls on his parents' internet. He's blogged his way through Apple events and SpaceX launches ever since, and still keeps a bizarre fondness for the Palm Pre.