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Samsung’s Galaxy S6 may have a serious hardware problem that’s unfixable

Published Mar 6th, 2015 1:45PM EST
Galaxy S6 Specs

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Is the honeymoon over already? Samsung unveiled its new Galaxy S6 and Galaxy S6 edge flagship smartphones less than a week ago, and eager Android fans have been fawning over them ever since. We spent some time with both the Galaxy S6 and the Galaxy S6 edge ahead of Samsung’s announcements, and we can tell you that the hype is indeed warranted.

But according to a new report issued on Thursday, Samsung’s new smartphones may be plagued by a serious hardware problem that cannot be fixed in handsets that have already been built — which means millions of units could potentially be impacted.

DON’T MISS: Galaxy S6 vs. HTC One M9: The complete specs comparison

Samsung’s new Galaxy S6 and Galaxy S6 edge mark a complete departure from the norm for Samsung. The phones finally have premium housings to compliment their premium internal components, and the result is fantastic.

But a recent report suggests that Samsung’s gorgeous new hardware may have a serious problem.

G For Games points us to a report from South Korea-based Asia Today, which may have discovered the issue. According to the Korean news site, the edges of Samsung’s displays do not register touches at all. The problem is apparently much more serious on the S6 model than on the S6 edge, and you can see an illustration of the issue in the video below.

The Galaxy S6 in that video is running a test app that fills in the display with black as you touch each area. As you can see in the video, the edges of the phone’s screen are indeed not registering any touches.

If that is the case, this may not be an issue that can be fixed with a software patch, as the physical components responsible for registering touch input are likely at fault.

We have reached out to Samsung for a comment and will update this post with any official statement the company provides us with.

Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.