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T-Mobile CEO slams AT&T for trying to buy back customers

Published Jan 3rd, 2014 3:45PM EST
T-Mobile CEO Comments

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AT&T on Friday announced a new initiative to try to steal business away from T-Mobile, but T-Mobile’s outspoken CEO was unfazed. In a series of messages posted on his Twitter account and retweeted from other Twitter accounts on Friday afternoon, chief T-Mobile executive John Legere fired shots directly at AT&T and its CEO for the carrier’s attempt to buy back the business Legere claims it lost to T-Mobile. “#Randall – you gave us cash & spectrum AND we took your customers with #Uncarrier moves, do you really think you can buy them back?” Legere wrote, speaking directly to AT&T CEO Randall Stephenson and referring to the breakup fee AT&T had to pay out following its failed attempt to acquire T-Mobile in 2011.

With a new initiative unveiled on Friday, AT&T is offering customers an incentive of up to $450 per line to switch their service away from T-Mobile. The move is believed to be a preemptive strike ahead of T-Mobile’s fourth “Uncarrier” announcement, which is coming next week at CES 2014 and is believed to include an offer to reimburse contract termination feeds for customers who switch from another carrier to T-Mobile.

Legere clarified his position further in an email conversation with Re/code. “This is a desperate move by AT&T on the heels of what must have been a terrible Q4 and holiday for them,” Legere said. “Consumers won’t be fooled… nothing has changed, customers will still feel the same old pain that AT&T is famous for. Just wait until CES to hear what pain points we are eliminating next. The competition is going to be toast!”

Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.