According to two unconfirmed reports from Apple blog 9 to 5 Mac, Apple will be changing two key policies at its Apple Store retail locations. First, the blog reports that Apple plans to do away with its restocking fees beginning tomorrow, January 11th. Currently, Apple charges a 10% restocking fee to customers returning non-defective products purchased purchased from an Apple Store location. Moving forward, according to the report, Apple will no longer require that a fee be paid when returning functional products. 9 to 5 Mac also reports that Apple will soon implement a personal setup service for Mac computers. Despite the simple configuration processes on Macs, Apple Store employees will “help you setup [sic] your e-mail accounts, walk you through the Mac App Store, setup an iTunes account for you, and show you the basic pointers of owning a Mac.” The new configuration assistance policy is also expected to go into effect tomorrow.

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Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.