Why Is Comcast So Bad

Here’s why your cable guy never shows up on time

By on August 4, 2014 at 11:35 AM.

Here’s why your cable guy never shows up on time

Now we know why Comcast’s customer service is so terrible — basically, Comcast puts enormous pressure on its employees to upsell its customers on more expensive services while putting significantly less pressure on them to resolve customer problems effectively. And now The Verge has written a new report that seemingly solves the mystery of why Comcast’s technicians almost never show up on time, and unsurprisingly it’s because Comcast has once again decided that its bottom line is more important than delivering good service. More →

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How to Fix Soap Opera Effect on LED LCD TV

Why movies look awful on your brand new expensive TV – and how to fix them

By on August 1, 2014 at 3:51 PM.

Why movies look awful on your brand new expensive TV – and how to fix them

So you bought a brand new, expensive LCD TV and now you sit down to binge-watch your favorite show only to find it looks… totally different than it usually does? There’s nothing wrong with the TV or the content you’re watching, Wired explains, although sometimes there can be issues with those things, too. The TV has a built-in feature that turns Hollywood movies in a soap opera-like video mode that makes things look like they have been recorded in a different century. More →

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Hulu Free Streaming On Android

Here’s how you can stream a bunch of Hulu shows without paying a dime

By on July 31, 2014 at 6:30 PM.

Here’s how you can stream a bunch of Hulu shows without paying a dime

Earlier this year, Hulu announced that it would be bringing free streaming to mobile devices at some point this summer, but a precise release date wasn’t revealed. This week, Hulu finally launched the update for Android phones and tablets which will allow mobile users to access select content from from Hulu Originals, Anime, Kids, Movies and Latino. Network shows from NBC, Fox, Comedy Central and others will be available as well. More →

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Apple TV Release Date

Apple’s hotly anticipated next-gen Apple TV won’t launch until next year

By on July 30, 2014 at 3:05 PM.

Apple’s hotly anticipated next-gen Apple TV won’t launch until next year

That list of “exciting new product categories” Apple CEO Tim Cook loves teasing at every opportunity keeps getting smaller and smaller — and now it looks like one of Apple’s most interesting new products that was rumored to be slated for a 2014 debut will not launch until sometime next year. More →

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HBO Vs. Netflix Subscribers

Why HBO won’t ditch cable, no matter how much you beg it to

By on July 28, 2014 at 9:15 PM.

Why HBO won’t ditch cable, no matter how much you beg it to

HBO gets it: You want to be able to subscribe to its content without having to pay for a bunch of other channels you don’t want. However, just because HBO understands what you want, that doesn’t mean it care. Re/code’s Peter Kafka has an excellent post explaining why HBO isn’t going to pull a Netflix and offer a standalone online subscription, no matter how much you beg it to do so. More →

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Apple TV Torrent Streaming

Pirate paradise: New app streams movie torrents to Apple TV and Roku

By on July 28, 2014 at 12:56 PM.

Pirate paradise: New app streams movie torrents to Apple TV and Roku

An app called Popcorn Time that has been dubbed the “Netflix for pirates” has been making waves recently because it makes finding and streaming pirated movies and TV shows easier than it has ever been before. The app is also quite sleek, with a nice user interface and, apparently, equally elegant code. The program’s code has been used in a number of similar apps, and now a new offering of particular interest has popped up: TorrenTV. More →

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Halo Nightfall First Look

Watch the first clip from the Halo TV show premiering this fall

By on July 24, 2014 at 8:30 PM.

Watch the first clip from the Halo TV show premiering this fall

We all wish that Halo 5: Guardians could be done in time for the holiday season this year, but 343 Industries and Microsoft are doing everything they can to tide us over in the meantime. At San Diego Comic-Con on Wednesday, Microsoft took the stage to show off the first footage of Halo: Nightfall, an original television series based on the game franchise which will begin airing this fall. More →

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Netflix France Release Date

Netflix is bringing enough bandwidth to France to take on many ISPs

By on July 23, 2014 at 10:30 PM.

Netflix is bringing enough bandwidth to France to take on many ISPs

Netflix has learned a thing or two from its U.S. online movie streaming business, and the company will apparently bring an impressive infrastructure in the new European markets it plans to serve starting with this September. GigaOm reports the company is coming to France with 1Tbps of bandwidth, which apparently is more capacity than some of the country’s top ISPs have. More →

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Netflix Release Date for Germany, France, Austria

Netflix will attack six European markets this September

By on July 22, 2014 at 9:30 PM.

Netflix will attack six European markets this September

It’s no secret that Netflix to expand in additional European markets this year, but the company has never offered an exact rollout plan for the new countries it wants to conquer. Fortunately, in a new letter to shareholders spotted by Android Police, Netflix confirmed that its European presence will see a significant increase in September, when the movie streaming service will reach six new markets. More →

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Worst Customer Service Ranking in USA

Believe it or not, there are 5 companies with worse customer service than Comcast

By on July 18, 2014 at 11:15 AM.

Believe it or not, there are 5 companies with worse customer service than Comcast

Comcast may be one of the two most hated companies in America, and it may have terrible customer service according to most accounts, but it turns out that when it comes to customer service in the United States, Comcast is only the sixth-worst company when it comes to providing support to subscribers. The news could be a tiny boost for Comcast — earlier this week, the company had a customer care-related incident that went viral when one of its employees was recorded while he relentlessly tried to prevent a customer, who ended up being a well-known tech blogger, from canceling his service. More →

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Verizon Netflix Congestion Issues

Was Verizon lying to us about Netflix congestion issues?

By on July 18, 2014 at 10:33 AM.

Was Verizon lying to us about Netflix congestion issues?

For months, Netflix has been adamant that Verizon is the root cause of streaming slowdowns on its service, but Verizon countered last week with an accusation of its own: Netflix itself is responsible for the nosedive in streaming quality. Verizon Regulatory Affairs VP David Young shared the evidence on the Verizon Policy Blog, concluding that Netflix could solve the issue by making a few simple adjustments, but Netflix network operator Level 3 has now joined in the fight to try to catch Verizon in a lie. More →

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Xbox Entertainment Studios Shut Down

Nadella is axing Microsoft’s Xbox Entertainment Studios as well

By on July 17, 2014 at 4:32 PM.

Nadella is axing Microsoft’s Xbox Entertainment Studios as well

Following the enormous round of layoffs announced this morning, Microsoft has now confirmed that Xbox Entertainment Studios will be getting the axe as well. Re/code was the first to report that despite the fact the entertainment division of the Xbox team didn’t receive a mention in Microsoft CEO Satya Nadella’s letter on Thursday morning, Microsoft will be shutting the door on future Xbox original programming initiatives. More →

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