Microsoft announces “fix” to Zune 30GB problems

By on January 1, 2009 at 9:18 AM.

Microsoft announces “fix” to Zune 30GB problems

Are you still wrestling to bring your Zune 30GB back to life after it crapped out the other night? If so fear not, for Microsoft has published the official “solution” which will supposedly fix all of your troubles. It’s not a quick fix (though it is very easy), but at least if all goes well you’ll be able to have some tunes to listen to to occupy your mind from your blistering hang-over.

My Zune 30 is frozen. What should I do?

Follow these steps:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that’s 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.

Once the battery has sufficient power, the player should start normally. No other action is required—you can go back to using your Zune!

Well, there you have it. Microsoft’s solution to the Z2K9 issue is to let your Zune’s battery die and not plug it in until the big, bad leap year is finished with. Microsoft, do we even need to say how disappointed we are? You try to fight the MP3 juggernaut that is the iPod but your mighty warrior is brought down by a leap year? For shame.

Thanks, jemmark!

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30GB Zunes dying en masse across the globe

By on December 31, 2008 at 11:47 AM.

30GB Zunes dying en masse across the globe

We haven’t the slightest clue as to why this is happening so please bear with us, but owners of Microsoft Zunes with 30GB hard-drives have been reporting that their devices have inexplicably malfunctioned and refuse to boot up. Seriously. Reports are flooding in from all over the world and the same sad story is being repeated over, and over, and over again. People are waking up and have been attempting to power on their Zunes for a morning commute or just for some morning tunes, only to find that they are holding nothing more than an expensive brick that freezes on the Zune boot-up screen. The problem is so widespread that all of the Zune forums (yes, apparently there are more than one) are buzzing with people swapping stories about their “Z2K” experiences. We’ll be sure to update you as soon as we hear something from Microsoft, but so far it looks like no one has successfully brought a 30 back from the dead.

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