In 2008, Verizon promised the city of New York that everyone who wanted fiber optic Internet and television service from FiOS would have it by 2014. We’re now almost halfway through 2015, and a new report reveals just how spectacular Verizon’s failure was when it came to delivering on that promise. More →
Like their rivals AT&T and T-Mobile, Verizon and Sprint have also agreed pay back their customers who got hit with bogus cramming charges. The Federal Communications Commission announced on Monday that Sprint and Verizon would fork over a combined total of $158 million to settle the matter and most of that money will be going directly back to consumers. More →
Lyft this week announced a new strategic partnership with Verizon that it hopes will give it some added firepower in its ongoing battle against Uber for ridesharing supremacy.
Under the newly formed partnership, Lyft’s mobile app will come pre-installed on select Android smartphones on Verizon. This type of strategy is of course nothing new as carriers have, for years now, gladly littered cellphone homescreens with apps from anyone willing to pay for that level of placement.
The idea that an Internet service provider might lie to subscribers in an effort to get them to upgrade to a more expensive broadband plan will shock no one. These companies are notorious for pulling the wool over subscribers’ eyes and maintaining close relationships with regulators, who often turn a blind eye. For example, can you believe that some ISPs are still getting away with charging customers an additional monthly fee to use Wi-Fi in their homes? We’ve even heard cases of customers being charged for Wi-Fi while using their own wireless equipment.
But the latest example of an ISP trying to pull the wool over a customer’s eyes has a hilarious twist: Verizon tried to convince a subscriber that he needed a pricy 75Mbps plan instead of a 50Mbps plan in order to make Netflix smoother. That subscriber, however, turned out to be one of the most widely respected streaming media experts in the country.
Oops. More →
If you’ve been waiting for the right time to sign up for one of Verizon’s shared data plans, the time to act is now. FierceWireless confirmed with Verizon on Friday that the More Everything shared data plan is available at a cheaper promotional pricing for a limited time — 10GB for $80 per month and 15GB for $100 per month.
Verizon isn’t a company that we normally think of as a champion for consumers. However, it deserves a good deal of credit recently for its bold decision to start offering its FiOS customers slimmer bundles of channels that may or may not include ESPN on them. As Re/code reports, ESPN has now sued Verizon for allegedly violating its agreements to not break up its channels into smaller bundles. While ESPN may very well be in the right legally, I still can’t help but root for Verizon here. More →
Are you worried about the increasing chunk that your monthly wireless bill is taking out of your budget? Too bad, says Verizon. Per Bloomberg, Verizon CFO Francis Shammo said during Verizon’s quarterly earnings call this week that the company didn’t mind losing customers who want to have lower prices for their mobile voice and data services. In fact, Shammo said Verizon basically wasn’t going to put any effort into keeping them. More →
“War is peace.” “Freedom is slavery.” “Ignorance is strength.” And now thanks to Verizon, we have a brand new Orwellian slogan: “Unlimited data plans are limiting.” More →
By now you’ve undoubtedly heard of Verizon’s “supercookies,” the unstoppable tracking cookies that Verizon uses to track every single unencrypted website you visit on your mobile device, whether you like it or not. After taking a tremendous amount of heat from users and even consumer rights organizations such as the Electronic Frontier Foundation, Verizon said back in January that it would create a means for users to opt out of its supercookie tracking.
Now, Verizon has finally created three ways for users to opt out of this invasive tracking technique — here’s everything you need to know. More →
The Federal Communications Commission’s new net neutrality rules ensure that Verizon won’t be able to intentionally slow down competitors’ video streaming services in the name of speeding up its own offerings. However, Verizon has shown itself to be nothing if not creative over the years and a new report from Investor’s Business Daily claims that the carrier is working on a sneaky plan to undermine net neutrality that may not even run afoul of the FCC’s regulations. More →