Why Data Caps Are Bad

Now you have another reason to hate wireless data caps

By on July 29, 2014 at 3:15 PM.

Now you have another reason to hate wireless data caps

Does anyone actually like the wireless data caps that mobile carriers impose? No, of course not. And now Re/code points out that everyone now has a brand-new reason to hate data caps: Apparently, they’re scaring us into spending more money than we need to spend on our data plans. More →

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Verizon Unlimited Data Throttling

Are you a Verizon customer with unlimited data? Get ready to be throttled

By on July 25, 2014 at 10:48 AM.

Are you a Verizon customer with unlimited data? Get ready to be throttled

As we learned from a recent study, Verizon has been remarkably efficient at convincing unlimited wireless data plan holders to switch to newer, more profitable data plans. According to market research firm Consumer Intelligence Research Partners, just 22% of Verizon’s mobile subscribers were still on unlimited data plans as of the end of the second quarter. That still leaves millions of people with unlimited plans though, and we have bad news for all of them: According to a new report, all Verizon Wireless subscribers with unlimited data plans will be subject to throttling beginning October 1st. More →

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Verizon LG G3 Bloatware Uninstall

Here’s how Verizon’s Android bloatware might become the best ever

By on July 25, 2014 at 7:15 AM.

Here’s how Verizon’s Android bloatware might become the best ever

One of the reasons users passionately hate carriers is the bloatware they fill Android devices with, as in many cases a mobile operator’s app collection that comes preloaded on a new handset may be somewhat difficult to remove for an average user. In some countries, there already are laws that require carriers to let their subscribers delete any apps they want on a handset, but that’s hardly a widespread practice. Luckily for Verizon customers, Big Red is willing to make some changes to its approach to bloatware, Droid-Life reports, starting with the LG G3. More →

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Verizon Earnings

Verizon reports solid Q2 results as tablets offset slowing smartphone sales

By on July 22, 2014 at 7:50 AM.

Verizon reports solid Q2 results as tablets offset slowing smartphone sales

Verizon on Tuesday posted second-quarter results that topped Wall Street’s expectations as huge tablet sales offset the continued decline of cell phone contract additions. Verizon posted earnings of $1.01 per share, or $4.34 billion in profit, which is down significantly from the $5.2 billion profit it recorded in the year-ago quarter. Revenue climbed nearly 6% to $31.48 billion, however. The nation’s top carrier only added 304,000 net new cell phone subscribers in the quarter, but 1.15 million new tablet additions certainly helped to bolster the company’s results. More →

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Verizon Data Plans

Study finds Verizon is the best in the business at banking on your data plans

By on July 21, 2014 at 11:00 PM.

Study finds Verizon is the best in the business at banking on your data plans

Over the past few years, the two top wireless carriers in the United States have been working tirelessly to push subscribers away from unlimited data plans and onto capped plans that provide a certain amount of data each month, after which overages are charged. The reasons for the shift are fairly obvious — as more data hungry mobile services proliferate, carriers make more money. Which carrier has been the best so far when it comes to monetizing data and shifting subscribers over to tiered data plans? According to a new study by Consumer Intelligence Research Partners, Verizon is the leader by a fairly substantial margin. More →

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AT&T Verizon Comcast Net Neutrality

This is what AT&T, Verizon and Comcast told the FCC about net neutrality

By on July 21, 2014 at 9:00 PM.

This is what AT&T, Verizon and Comcast told the FCC about net neutrality

After a last minute extension last week, the FCC has finally stopped taking comments regarding the controversial net neutrality proposal. We don’t know what effect over 1 million comments will have on the decision, but we do know what the public is saying: fast lanes are not acceptable and corporations shouldn’t control access to the Internet. More →

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Verizon Smart Rewards Program

Verizon’s new loyalty program will reward subscribers with big discounts

By on July 21, 2014 at 8:05 PM.

Verizon’s new loyalty program will reward subscribers with big discounts

Verizon announced on Monday that it would be initiating a loyalty program dubbed Smart Rewards later this month. With Smart Rewards, Verizon subscribers will be able to earn points by completing various actions, such as logging into their online account, paying their bills, using the Verizon Trade-In program and choosing paperless billing. More →

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Verizon Netflix Congestion Issues Response

Verizon calls out Netflix partner for ‘selective amnesia’ on streaming issues

By on July 21, 2014 at 6:05 PM.

Verizon calls out Netflix partner for ‘selective amnesia’ on streaming issues

The heated back and forth between Netflix and Verizon has gone on for long enough that other companies are beginning to throw their hats into the ring. Level 3, a Netflix network operator, came forward with evidence last week which seemed to indicate that Verizon had the capacity to cheaply and quickly upgrade its network to improve streaming quality for customers, but was consciously deciding not to do so. Verizon, unwilling let these accusations go unaccounted for, has responded with a snippy blog post of its own. More →

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Verizon FiOS Data Speeds

Verizon FiOS customers just got a massive upgrade for free

By on July 21, 2014 at 2:16 PM.

Verizon FiOS customers just got a massive upgrade for free

You know that 15Mbps, 30Mbps or 50Mbps Internet service you pay your cable TV provider way too much for each month? That lightning fast figure likely only refers to your peak download speeds, and your upload speeds are probably much slower. For example, the 30Mbps Internet service I pay Time Warner Cable more than $60 for each month only provides upload speeds of up to 5Mbps. This is likely fine for some users, but many people need faster upload speeds to avoid getting bogged down. Now, thanks to a huge free upgrade Verizon is currently rolling out, FiOS customers are about to get a pleasant surprise. More →

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How to Fix Netflix Streaming on Verizon

What one savvy Verizon customer did to get decent Netflix streaming

By on July 21, 2014 at 8:10 AM.

What one savvy Verizon customer did to get decent Netflix streaming

The Net Neutrality-related Netflix vs Verizon fight over service quality continues with a new episode, as one FiOS customer managed to prove that Verizon may indeed be toying with Netflix streaming speeds, Ars Technica reports. More →

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Verizon Netflix Congestion Issues

Was Verizon lying to us about Netflix congestion issues?

By on July 18, 2014 at 10:33 AM.

Was Verizon lying to us about Netflix congestion issues?

For months, Netflix has been adamant that Verizon is the root cause of streaming slowdowns on its service, but Verizon countered last week with an accusation of its own: Netflix itself is responsible for the nosedive in streaming quality. Verizon Regulatory Affairs VP David Young shared the evidence on the Verizon Policy Blog, concluding that Netflix could solve the issue by making a few simple adjustments, but Netflix network operator Level 3 has now joined in the fight to try to catch Verizon in a lie. More →

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Verizon Customer Service Social Influencers

This is how you can get Verizon customer service to cater to your every whim

By on July 14, 2014 at 4:35 PM.

This is how you can get Verizon customer service to cater to your every whim

Have you found yourself frustrated by Verizon’s customer service? Well don’t worry, there’s now an easy way to get Verizon to cater to your every whim — you just have to get more than 1 million followers on Twitter. More →

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Verizon Netflix Streaming Speed

Netflix streaming on Verizon just keeps getting worse

By on July 14, 2014 at 1:57 PM.

Netflix streaming on Verizon just keeps getting worse

So now we know why Verizon decided to come out and accuse Netflix of essentially choosing to make its own traffic slow on its network — it seemingly wanted to preempt some more bad news in the most recent Netflix ISP rankings. Ars Technica notices that Netflix’s performance on Verizon’s FiOS network tanked by another 17% over the last month, which is a major embarrassment for Verizon given that it had already come to an agreement with Netflix months ago to improve the connections that Netflix used to send traffic through its network. More →

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