AT&T vs. Verizon Customer Loyalty

Which carrier has the most loyal customers, AT&T or Verizon?

By on November 19, 2014 at 6:00 PM.

Which carrier has the most loyal customers, AT&T or Verizon?

Whether you like it or not, if you want reliable service for your cell phone, you’re going to have to subscribe to one of the major wireless carriers. We all have issues with our carriers from time to time, whether its the cost of data or the lack of customer service, but many of us stick around anyway.

So which carrier has been retaining the most customers in recent months? More →

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Verizon Early Termination Fees

T-Mobile repellent: Verizon just made it more expensive for you to switch carriers

By on November 14, 2014 at 3:20 PM.

T-Mobile repellent: Verizon just made it more expensive for you to switch carriers

Remember earlier this year when T-Mobile announced that it would start paying off new customers’ early termination fees if they switched over from rival carriers? Well it seems that Verizon has come up with a clever way to blunt that policy’s impact: Make it more expensive for some customers to switch. More →

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Verizon Connection Day and Black Friday

Verizon has some great free offers in store ahead of Black Friday

By on November 12, 2014 at 5:01 PM.

Verizon has some great free offers in store ahead of Black Friday

Verizon has some special holiday sales planned for its subscribers, and its ready to offer certain “gifts” to customers two days before Black Friday starts, CNET reports. The carrier will host a special Connection Day on November 26th, a day before Thanksgiving Day, in order to offer customers more ways to stay connected with family and friends, and free entertainment while they travel back home for the holiday. More →

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Verizon Net Neutrality Lawsuit

Verizon’s greed may have finally gone too far

By on November 12, 2014 at 3:30 PM.

Verizon’s greed may have finally gone too far

Verizon was probably pretty happy with itself after it got the Federal Communications Commission’s previous net neutrality rules tossed out in a court ruling from earlier this year. However, it looks like this may have only been a short-term victory because now the FCC might implement even stricter rules on ISPs, including on wireless carriers that were previously exempt from most net neutrality regulations. More →

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Verizon Billing Password Twitter DM

Words can barely describe how stupid Verizon thinks you are

By on November 7, 2014 at 6:30 PM.

Words can barely describe how stupid Verizon thinks you are

We’ve often observed that Verizon, while offering terrific service and coverage overall, does things that make it seem like it thinks very little of its customers’ intelligence. Ars Technica has noticed that Verizon is once again behaving in a way that makes it seem that the carrier thinks its own customers are just not all that bright. More →

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Review
Motorola Droid Turbo Review

Droid Turbo review: Motorola had to leave Google to become the king of Android

By on November 5, 2014 at 10:50 AM.

Droid Turbo review: Motorola had to leave Google to become the king of Android

The past few years have been crazy for Motorola. After the iPhone rocked the cell phone industry in 2007, Motorola was among the first companies to respond effectively, and it found success in the U.S. market when it launched the Droid with Verizon Wireless in late 2009. No companies were ready for Samsung and the double-digit billions it was prepared to spend on marketing in order to take over the Android market, however, and Motorola’s mobile phone business didn’t stand a chance.

Things seemed like they might turn around when Motorola Mobility was acquired by Google in 2011, but the company still couldn’t manage to set its devices apart from the crowd in any meaningful way. The Motorola division continued to lose money for Google until it was finally sold off to Lenovo in 2014.

While it remains to be seen whether or not Lenovo will help turn Motorola into a profitable cell phone company once again, there is no question that the once-great company hit its stride in 2014. In fact, Motorola’s latest Android phones are the best Android phones on the planet.

More →

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Verizon Nexus 6 Launch

Mystery solved: The Nexus 6 will run on Verizon’s network after all

By on October 31, 2014 at 2:15 PM.

Mystery solved: The Nexus 6 will run on Verizon’s network after all

One of the most surprising announcements Google made when launching the highly anticipated Nexus 6 was that no less than five U.S. carriers would be selling the handset at launch including the main four mobile operators, a first in Nexus smartphone history. Since then, Google made it clear that it plans to sell the Nexus 6 mostly through carrier deals rather than the Google Play Store, and that the more expensive Nexus 6 should sell even better than predecessors, as people are more likely to buying it on-contract with a carrier. More →

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Verizon Net Neutrality NSA

Sick of constant media bashing, Verizon funds a tech news site where the NSA and net neutrality don’t exist

By on October 29, 2014 at 10:00 PM.

Sick of constant media bashing, Verizon funds a tech news site where the NSA and net neutrality don’t exist

It’s hard being Verizon sometimes. The poor little wireless carrier and Internet service provider often gets a bum rap in the tech press for its controversial actions on net neutrality and on enabling the American government’s surveillance programs. To combat these nattering negative ninnies in the media, Verizon has decided to take action and bankroll its own news site where none of those nasty sorts of stories will ever pop up. More →

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Preview
Motorola Droid Turbo Review

Preview: Hands on with the most surprising phone of the year, Motorola’s Droid Turbo

By on October 28, 2014 at 12:25 PM.

Preview: Hands on with the most surprising phone of the year, Motorola’s Droid Turbo

Motorola’s new Droid Turbo came from out of nowhere when it first leaked last month, and now the handset is official. We have repeatedly referred to it as the surprise of the fall season and now that it’s here, everything we knew from leaks and rumors that began trickling out just a short while ago has been confirmed: Motorola and Verizon Wireless’ new Droid smartphone is an absolute beast.

Following the device’s unveiling during a Verizon press conference on Tuesday, I spent some time with the new Droid Turbo to see how it stacks up against the competition. More →

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Live Coverage
Verizon Event Droid Turbo

Live coverage: Verizon unveils the powerful new Droid Turbo smartphone

By on October 28, 2014 at 10:45 AM.

Live coverage: Verizon unveils the powerful new Droid Turbo smartphone

Just when you thought you had seen all of the great new smartphones launching ahead of the holidays this year, Verizon and Motorola had to go ahead and throw us all for a loop. In late September, a powerful and mysterious new Motorola phablet began to leak and needless to say, it caught our eye. The more we learned the more intrigued we grew, and now it looks like the Droid Turbo will end up being one of the most impressive Android smartphones of the year.

Now, after weeks of leaks and rumors, the wait is finally almost over. More →

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Verizon Event Droid Turbo

We’ll be live from Verizon’s big Droid Turbo unveiling tomorrow at 11:00AM!

By on October 27, 2014 at 12:45 PM.

We’ll be live from Verizon’s big Droid Turbo unveiling tomorrow at 11:00AM!

Just one short month ago, Android fans probably thought they knew everything there was to know about the hottest Android-powered smartphones on store shelves this holiday season. Then, seemingly from out of nowhere, a beastly unannounced Motorola smartphone began leaking and forced smartphone enthusiasts to second-guess their plans for the holidays.

On Tuesday, that beastly new smartphone becomes a reality. More →

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Droid Turbo Specs

Leaked photos show the incredible new Droid Turbo for the first time

By on October 23, 2014 at 9:15 AM.

Leaked photos show the incredible new Droid Turbo for the first time

Yes, we already know just about all there is to know about Motorola’s upcoming new Droid Turbo smartphone, which will be unveiled next week by Verizon Wireless. Everything we know has leaked quite recently though, so some might consider the Droid Turbo to be the most surprising smartphone of the year. After all, no one expected one of the most sleek and powerful flagship smartphones of 2014 to come from Motorola, a company that recently turned its focus away from bleeding-edge tech and more toward customization and user experiences.

Now, the world has seemingly been given its first glimpse of an actual Motorola Droid Turbo smartphone powered on and in use. More →

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Verizon Earnings Q3 2014

Verizon misses estimates in Q3, adds 1.5 million net retail customers

By on October 21, 2014 at 7:45 AM.

Verizon misses estimates in Q3, adds 1.5 million net retail customers

Verizon on Tuesday posts mixed earnings results for the third quarter. The nation’s top carrier reported earnings of $0.89 per share, missing analysts’ EPS consensus of $0.92, but revenue was up 4.3% sequentially to $31.6 billion, narrowly topping the Street’s estimate of $31.57 billion. Verizon said it added more than 1.53 million net new retail subscribers, including 1.52 million postpaid customers. The carrier’s total retail connection count rose more than 5% to 106.2 million. More →

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