Yesterday, we told you about VeriFone’s unprovoked, online vendetta waged against mobile-payments startup Square. VeriFone CEO, Douglas G. Bergeron, wrote and open letter to humanity and created a YouTube video declaring that consumers were in “dire risk” because of Square’s card reader. Although the accused company did not respond to requests for comment yesterday, Square’s CEO has published a letter of his own, downplaying VeriFone’s concerns, while taking the proverbial high-road.
“Any technology—an encrypted card reader, phone camera, or plain old pen and paper—can be used to ‘skim’ or copy numbers from a credit card,” writes Jack Dorsey, Square’s CEO. “The waiter you hand your credit card to at a restaurant, for example, could easily steal your card details if he wanted to—no technology required.”
The letter goes on to reassure Square users that the company is “constantly improving the payment experience to enhance security” and that it’s partner bank, JPMorgan Chase, “stands behind every aspect” of the company’s service. Hit the jump to read the full context of the rebuttal. More →