Holiday Shopping Late Delivery

Shoppers or shippers – who’s to blame for ruining Christmas?

By on December 26, 2013 at 4:10 PM.

Shoppers or shippers – who’s to blame for ruining Christmas?

Online shopping can be both a blessing and a curse during the holiday season. On the one hand, we can avoid all those pesky lines and slow-moving consumers at brick-and-mortar retailers. But on the other, we have to rely on retailers and¬†delivery companies to ship all of those gifts and deliver them on time. Unfortunately, at least one major shipping service has admitted that it was caught off guard by unprecedented demand. Speaking to The Wall Street Journal, a UPS spokeswoman said that “the volume of air packages in the UPS system did exceed capacity.” More →

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AT&T stores getting 16GB white iPhone 4s, no 32GB units available?

By on April 25, 2011 at 7:40 PM.

AT&T stores getting 16GB white iPhone 4s, no 32GB units available?

Keeping up with the white iPhone 4 saga over the past few months? Well, you’ll be happy it’s all coming to a close this Wednesday. With that said, if you’re completely strung out and waiting for a white iPhone 4 32GB unit, you might be in for a rough come down. We have got a hold of an internal AT&T UPS shipping invoice which clearly details that 20 white iPhone 4 16GB devices are destined for a specific AT&T store. Unfortunately, there are no 32GB units that are incoming. So sad.

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Apple iPad unboxing

By on April 3, 2010 at 10:00 AM.

Apple iPad unboxing

iPad1

You know we had to do one… But now that we (and practically most of the human race) have got a unit in hand, what do we think? In the really short time we’ve had it:

  • It’s definitely heavier than you’d think but too heavy. We carry around 4-7lb laptops all the time, so 1.5lbs doesn’t sound like much, but it’s definitely a decent amount of weight in such a thin package.
  • The screen is gorgeous. It’s just as you’d expect — Apple’s best-in-the-business multitouch capacitive top layer with a¬†great IPS LED-backlit display — we’re in love.
  • The packaging, as you might have seen by now is pretty sparse, but it definitely has that Apple feel to it. Included in the box are the unit itself, USB cable, charger, and that’s it!
  • We really can’t believe how much this thing flies and how much we’re liking it. You really, really have to pick one up yourself and try it out!

But we’re sure you didn’t come here just to read what we had to say — you want the photos — and we’ve got an awesome unboxing gallery all ready to go. So, who went out and got one today or received one from UPS?

Click on over to our Apple iPad unboxing gallery!

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UPS iPad shipments under guard

By on April 1, 2010 at 9:25 AM.

UPS iPad shipments under guard

top-flight-security

Here’s an update on the UPS iPad deliveries: we’ve been told that it will be virtually impossible to have one delivered prior to Saturday and your shipping status doesn’t mean squat. Here’s why… There are iPad shipments sitting in your local UPS location right now. Yes, they are there. Right now. The issue? Apple has hired an outside security agency to monitor all shipments from the regional distribution centers to the local hubs, and at the local hubs, the cages (where they hold the packages) are under 24/7 guard by the outside security agency. Apple did the same thing when they used FedEx for iPhone shipments, and they also had the same security company literally sleeping overnight at AT&T stores when they got iPhones the day before launch day.

Don’t worry if your tracking info still shows the package hasn’t left China, it’s probably only 10 miles from you, sitting comfortably under the watchful eyes of Top Flight security.

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Apple purposely withholding customs clearance papers for iPad shipments?

By on March 30, 2010 at 2:07 PM.

Apple purposely withholding customs clearance papers for iPad shipments?

UPS

I’m a shipping freak. I love tracking packages, and I love knowing what happens when a package is sent. I have a pretty good understanding of how everything works — when and why packages are delayed, even when FedEx and UPS internally aren’t even so sure why. Everyone knows Apple’s iPads are due to be received (and available in stores) this Saturday, the 3rd. So, of course, Apple doesn’t want a single person getting an iPad early. Well, how do you completely control that? You request a block on delivery with your shipper of choice until the actual delivery date comes up.

But that doesn’t always do it. Sometimes there’s a mistake made, sometimes the local hub doesn’t care, or the package is there and no one notices and it gets sent out on the delivery truck. How do you completely fix this? You do what Apple is doing now. Shipments of iPads are due to reach the U.S. tomorrow and the next day, and if this was a normal shipment, the packages would be delivered on April 1st, not April 3rd. But, they can’t pass through Louisville, KY (UPS’ main hub) before passing through customs clearance. Since it’s an international shipment, there’s no way around that. Because Apple is shipping these things in bulk (yes, bulk), the easiest way to do this is to have the merchandise pre-cleared when it leaves China with UPS’s service WorldEase. The interesting thing though, is that U.S. Customs has not received any clearance papers yet — a surefire way to completely control the shipments until the actual delivery date and 100% bypass any possible shipper mistakes.

So. Smart.

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