Opinions
Comcast Time Warner Cable Merger Opposition

There’s something for almost everyone to hate about the Comcast-TWC merger

By on January 15, 2015 at 8:30 AM.

There’s something for almost everyone to hate about the Comcast-TWC merger

Unless you’re an executive at Comcast or Time Warner Cable, there’s probably a good reason for you to oppose the two companies’ merger. Whether you’ve dealt with either company’s miserable customer service, been slapped with unexplained fee hikes, or just are sick of seeing the home broadband market dominated by a tiny number of players who have set up their own regional monopolies… these are all solid reasons to oppose Comcast and TWC’s proposed union. More →

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TWC Customer Satisfaction

Surprise: TWC and Comcast are the two most hated companies in America

By on December 30, 2014 at 9:25 AM.

Surprise: TWC and Comcast are the two most hated companies in America

Time Warner Cable and Comcast are two of the largest Internet and pay TV service providers in the country, and they are still pursuing efforts to undergo a merger that would create the single largest ISP in the country. If the merger is successful, that combined entity would also instantly be the most unpopular company in America.

According to the results of an extensive new study that many people will find unsurprising considering the results of similar surveys in the past, Time Warner Cable and Comcast are the two most hated brands in America. More →

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Dish Vs. Comcast Time Warner Cable

Dish lists over 50 reasons why the Comcast-TWC merger is a terrible idea

By on December 23, 2014 at 11:00 PM.

Dish lists over 50 reasons why the Comcast-TWC merger is a terrible idea

The ComcastTime Warner Cable merger is that rare proposal that’s such a bad idea that it actually brings people of all different political beliefs together. If you look at the website for Stop Mega Comcast, for instance, you’ll see both liberal groups such as Common Cause and conservative outfits such as Glen Beck’s The Blaze are both lined up in mutual opposition to the proposed deal. More →

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Huge coalition forms to kill the Comcast-TWC merger for good

By on December 3, 2014 at 8:00 PM.

Huge coalition forms to kill the Comcast-TWC merger for good

The merger between Comcast and Time Warner Cable has never been popular and now a major coalition has formed to finally drive a stake through its heart and spread holy water on its ashes. Re/code points out that a new group called StopMegaComcast has just sprouted up and it includes both public interest groups and rival pay TV providers who are united in their opposition to a merger between America’s two most hated companies. More →

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Time Warner Cable Data Caps

Time Warner Cable insists you’ll love data caps, no matter how often you say ‘no’

By on November 3, 2014 at 10:30 PM.

Time Warner Cable insists you’ll love data caps, no matter how often you say ‘no’

Like the sleazy guy in the infamous “10 Hours Walking in NYC as a Woman” video who followed a woman down the street and couldn’t take a hint that she wasn’t interested, Time Warner Cable is going to keep trying to sweet talk you into accepting data caps. DSLReports notices that Time Warner Cable CEO Rob Marcus told investors during a recent earnings call that the company is gong to keep pushing capped data plans onto consumers, who so far have told the company that they want absolutely nothing to do with such plans. More →

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Time Warner Comcast Protests

Consumer advocates turn up the heat on Comcast/TWC merger protests

By on October 3, 2014 at 7:15 PM.

Consumer advocates turn up the heat on Comcast/TWC merger protests

Outspoken cable subscribers aren’t the only ones objecting to the merger of Time Warner Cable and Comcast; Consumer advocates are as well. Not only that, but the FCC and Antitrust Division of the Department of Justice are covering every inch of this possible merger that will lead both companies’ future into a possible juggernaut.

More →

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Comcast Time Warner Cable Customer Satisfaction

JD Power just released its cable customer satisfaction ratings – guess who ranked dead last?

By on September 30, 2014 at 12:04 AM.

JD Power just released its cable customer satisfaction ratings – guess who ranked dead last?

Three things are certain in life: Death, taxes, and low customer satisfaction ratings for Comcast and Time Warner Cable. DSLReports points out that the cable industry’s non-dynamic duo have come in last place in JD Power’s latest customer satisfaction survey of cable customers. More →

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Why Is Time Warner Cable So Bad

Time Warner Cable has no idea it just offered you a free tablet

By on September 16, 2014 at 8:30 AM.

Time Warner Cable has no idea it just offered you a free tablet

One of the things that we’ve found most remarkable about Comcast and Time Warner Cable’s infamous customer service is that it seems absolutely no one within either company definitively knows anything about the products and services they’re offering. Case in point: Time Warner Cable customer Frank Catena recently received an upgrade offer in the mail from Time Warner Cable that seemingly promised him a free tablet if he upgraded his package to include pay TV. Actually taking advantage of this upgrade, however, proved to be much more difficult than anticipated. More →

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Time Warner Cable Two-Year Promotions

Be very careful when you sign up for one of Time Warner Cable’s two-year promotions

By on September 14, 2014 at 1:00 PM.

Be very careful when you sign up for one of Time Warner Cable’s two-year promotions

Recently, a Time Warner Cable customer who had signed up for one of the company’s two-year offers was surprised to see their cable bill jump by $15 per month after just one year. After making multiple calls to Time Warner Cable to ask why their bill had increased from the rate they thought that they’d locked in for two years, they were told that TWC reserved the right to increase their rates after the first year of the promotion. Furthermore, they were told that it was “only” a $15 monthly increase, which is still below the rate they would have been charged without the promotion. More →

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Comcast Time Warner Cable Merger

Some Time Warner Cable bills seen doubling after Comcast merger

By on September 12, 2014 at 8:30 AM.

Some Time Warner Cable bills seen doubling after Comcast merger

Welcome to Comcast Country, Time Warner Cable customers. The Albany Times Union reports that New York state regulators now “believe some Time Warner Cable customers could see their Internet and cable TV bills more than double under the company’s proposed $45 billion merger with Comcast.” More →

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Comcast Time Warner Cable Merger

Comcast, TWC are paying ‘nearly a dozen’ former FCC officials to push the FCC to approve the merger

By on September 3, 2014 at 5:00 PM.

Comcast, TWC are paying ‘nearly a dozen’ former FCC officials to push the FCC to approve the merger

The Comcast-TWC merger is about as popular among the American public as Islamic State militants, Justin Bieber’s drunken driving and the Ebola virus — that is to say, it’s really not that popular at all. Nonetheless, the merger stands a good chance of passing for two key reasons: Comcast doesn’t care what the public thinks and the government doesn’t care what the public thinks. More →

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Why Is Time Warner Cable So Bad

Why this week’s massive TWC Internet outage was worse than you thought

By on August 29, 2014 at 9:30 AM.

Why this week’s massive TWC Internet outage was worse than you thought

Time Warner Cable suffered a massive Internet outage this week that left more than 11 million customers without Internet access for approximately three hours. No biggie, though, these sorts of things happen every now and then… right? Well, maybe. But MIT’s Technology Review has talked with some experts who say that TWC’s big outage this week raises some troubling questions about its overall infrastructure. More →

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Time Warner Cable Internet Service Is Down

Time Warner Cable is suffering a massive nationwide service outage [updated]

By on August 27, 2014 at 7:05 AM.

Time Warner Cable is suffering a massive nationwide service outage [updated]

Apparently tired of seeing Comcast hog all the bad publicity this past month, would-be merger partner Time Warner Cable has leapt back into the spotlight by delivering a nationwide Internet service outage. As Business Insider reports, TWC customers are complaining that their Internet service is down from coast to coast and an outage map posted on Twitter seems to show that this outage affects just about every customer in TWC’s footprint. More →

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