How To Stop The Comcast Time Warner Merger

A step-by-step guide for telling the FCC how you feel about the Comcast-TWC merger

By on July 11, 2014 at 8:30 AM.

A step-by-step guide for telling the FCC how you feel about the Comcast-TWC merger

The Federal Communications Commission on Thursday opened up public comment on the proposed merger between Comcast and Time Warner Cable, which means that you have until August 25th to let the commission know your take on the deal. Comcast issued a press release shortly after public comments opened informing us that the deal will bring “considerable consumer benefits” to everyone without any loss of competition because, hey, it’s not like Comcast and TWC ever bothered trying to compete with one another in the first place. More →

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Comcast TWC Merger Dish Opposes

The Comcast-TWC merger suffers its biggest blow yet

By on July 9, 2014 at 4:11 PM.

The Comcast-TWC merger suffers its biggest blow yet

Is the tide starting to turn inexorably against the hugely unpopular proposed Comcast-TWC merger? The Los Angeles Times brings us word that satellite TV company Dish has officially come out against the merger and has told the Federal Communications Commission that it should block the deal. More →

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Comcast TWC Merger FCC

Here’s our first hint that the Comcast-TWC merger could be in trouble

By on July 8, 2014 at 11:15 PM.

Here’s our first hint that the Comcast-TWC merger could be in trouble

We haven’t really seen any indication yet on how the Federal Communications Commission feels about the proposed merger between Comcast and Time Warner Cable, but some key appointments made this week show us it could be in for a rough ride. Ars Technica’s Jon Brodkin reports that the FCC has appointed two people to its Comcast-TWC merger review team who have in the past been highly critical of major proposed mergers. More →

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Comcast TWC Merger DOJ Emails

Newly exposed emails reveal Comcast execs are disturbingly cozy with DOJ antitrust officials

By on July 2, 2014 at 2:39 PM.

Newly exposed emails reveal Comcast execs are disturbingly cozy with DOJ antitrust officials

Want to know why Comcast’s merger with Time Warner Cable has any chance of passing despite huge opposition from even the company’s own customers, look no further than emails recently uncovered by MuckRock that show Comcast execs have a very friendly relationship with an attorney at the Department of Justice’s antitrust division. More →

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Comcast TWC Merger News

TWC customers are begging the government to kill the Comcast merger

By on July 1, 2014 at 10:45 PM.

TWC customers are begging the government to kill the Comcast merger

What does it say about Comcast and Time Warner Cable that some of the people most opposed to their merger are those who know them the best: Namely, their customers. Ars Technica’s Jon Brodkin has been digging through some of the public comments that have been filed with the New York Public Service Commission and has found that many TWC customers are absolutely pleading with the government to block the merger because they worry the combined companies will provide even worse customer service and will raise prices even higher. More →

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FCC Commissioner Comments

Former FCC Commissioner: ‘We should be ashamed’ of the current state of U.S. broadband

By on June 19, 2014 at 6:55 PM.

Former FCC Commissioner: ‘We should be ashamed’ of the current state of U.S. broadband

Former FCC Commissioner Michael Copps is not happy with the current state of U.S. broadband service under the watch of former top cable lobbyist and current FCC head Tom Wheeler. The longtime consumer advocate spoke on Wednesday during a meeting of internet industry executives and politicians in Washington D.C. and didn’t mince words when discussing the current state of broadband Internet service in the United States. More →

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Why Is TWC Road Runner Email Down

Time Warner Cable can’t even handle the most basic Internet service: Delivering emails

By on June 17, 2014 at 1:21 PM.

Time Warner Cable can’t even handle the most basic Internet service: Delivering emails

It’s not unusual for email services to occasionally go down. But to have them go down for days on end without any official estimate of when they’ll be working again? That can only happen through the magic of Time Warner Cable. The Milwaukee Journal Sentinel reports that customers who use TWC’s Road Runner webmail service have had problems sending and receiving messages in a timely manner for days on end and TWC isn’t offering any updates on when it will be fixed except to say, “we… continue to make this a top priority.” More →

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Opinions
TWC vs. Google Fiber Netflix

Despite what Time Warner Cable says, we really do need bigger, faster Internet services

By on June 11, 2014 at 3:12 PM.

Despite what Time Warner Cable says, we really do need bigger, faster Internet services

Time Warner Cable earlier this year said that it just doesn’t see why it should create a high-speed fiber network on par with Google Fiber since most of its customers just don’t “need” that kind of speed. However, a new study from Cisco shows that even if we don’t “need” to have super-fast networks right this instant, we definitely will in the near future as more and more people watch their video online instead of through cable boxes or over the air. More →

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Cable Company Satisfaction Ratings

Over half of cable subscribers would ditch their providers if they had a choice

By on June 6, 2014 at 11:58 AM.

Over half of cable subscribers would ditch their providers if they had a choice

It’s not hard to figure out why cord cutting has become a popular phenomenon: consumers hate their cable providers. Not all of them, of course, but according to a recent survey of more than 3,000 people by management consulting firm cg42, 53% of customers are frustrated by their primary provider and would leave if they had a choice in the matter. Unfortunately, many don’t have a choice, and as Comcast and Time Warner Cable prepare to merge, the choices are about to become even more limited. More →

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Google ISP Rankings

Google’s new Quality Report will tell you how amazing (or awful) your ISP is

By on May 30, 2014 at 1:45 PM.

Google’s new Quality Report will tell you how amazing (or awful) your ISP is

Earlier this year, Google-owned YouTube began collecting a different type of data when serving videos to its users. Instead of focusing solely on data that might help the Internet giant serve targeted ads to viewers, Google also started noting the quality of its users’ broadband Internet connections. Now, for the first time since it began its initiative in January, Google is sharing the data it collected in an effort to show users how their ISPs stack up against rivals in the area. More →

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Comcast TWC Merger Internet Essentials

Does the Comcast-TWC merger hinge on Comcast’s empty promise?

By on May 29, 2014 at 5:35 PM.

Does the Comcast-TWC merger hinge on Comcast’s empty promise?

One of the more dubious arguments that Comcast has made in selling us on its merger with Time Warner Cable has been that the deal will be particularly good for low-income Americans. Why would giving Comcast what it wants help poor people, you ask? According to Comcast, they’ll benefit from the expansion of its Internet Essentials program that’s designed to make broadband services more affordable to people who don’t have a lot of money. However, some new numbers crunched by the Center for Public Integrity shows that Comcast’s program has had little to no impact on closing the digital divide. More →

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Comcast TWC Merger Lobbying

Comcast to blitz DC with ‘one of the biggest lobbying teams ever’ to push TWC merger

By on May 23, 2014 at 9:45 PM.

Comcast to blitz DC with ‘one of the biggest lobbying teams ever’ to push TWC merger

The proposed Comcast-Time Warner Cable merger seems to be about as popular as a Godzilla-Mothra merger among consumers, especially since we learned earlier this week from the American Customer Satisfaction Index that Comcast and TWC are now the two most hated companies in the United States. Comcast seems to know that it can’t convince consumers that the merger is a good idea, which is why it’s instead conducting an all-out blitz to convince America’s lawmakers and regulators to jam through the merger with as little resistance as possible. More →

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Comcast TWC Customer Satisfaction

Massive survey finds Comcast and TWC are the two most hated companies in America – period

By on May 20, 2014 at 12:01 AM.

Massive survey finds Comcast and TWC are the two most hated companies in America – period

The only consumer survey that matters has found that among all businesses across every industry, Comcast and Time Warner Cable are the two most hated companies in America. The American Customer Satisfaction Index, which is put out quarterly by the University of Michigan’s Ross School of Business and is considered the most comprehensive customer satisfaction survey in the United States, has just come out with a new survey showing once again that Comcast and TWC have the lowest customer satisfaction ratings of any ISPs in the United States. And that’s not even the worst news for the two companies in the latest survey.

More →

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