Cable industry lobbyists who represent big names like Comcast and Time Warner Cable are furious right now, which obviously means Washington is cooking something up that stands to benefit consumers rather than help big cable line cable companies’ pockets. Last time lobbyists were this angry, the Federal Communication Commission ended up passing new net neutrality laws. This time around, the FCC may end up tackling one of the biggest scams in pay TV. More →
Happy New Year, Time Warner Cable subscribers! Your favorite cable provider just got approval from New York state regulators to merge with fellow cable company Charter and it’s going to celebrate by raising your prices… again! As The Albany Times Union reports, TWC “is raising its Internet and TV rates for customers in New York state just a 10 days after getting approval” for its merger with Charter, which has a reputation for being less pricey than other cable companies. It seems that this isn’t preventing TWC from raising prices in the near-term, however. More →
On Wednesday, Time Warner Cable said that up to 320,000 customers may have had their account information stolen.
According to a report from Reuters, email and password details were likely taken from the cable and internet provider via malware downloaded during a phishing attack or possibly through a third-party data breach of another company with access to TWC customer data.
Time Warner Cable announced on Monday that it had officially begun its TWC TV Roku Trial in New York City and a few other locations, allowing participating customers to replace their cable boxes with Roku media players. Even without a cable box, the trial customers will still have access to over 300 live channels and 20,000 On Demand programs. More →
For years now, Netflix has provided a convenient avenue for TV networks to dump off old reruns and make some money with shows that are past their prime. By every measure, it was a win-win for all parties involved. TV networks were able to generate new revenue while consumers were able to enjoy old favorites and discover new gems.
But the times they are a changin’.
Streaming services today are more popular than ever before, and Netflix in particular wields a tremendous amount of influence. As a result, some networks have understandably grown a bit more cautious when dealing with the streaming giant. Specifically, some networks are worried that they’re contributing to their own demise to the extent that fleshing out Netflix’s library of content only makes it easier for consumers to cut the cord.
It’s crunch time for old media. This month alone, we’ve seen movie theater owners glancing over their shoulders as Netflix takes a stab at feature-length films, we’ve seen TruTV announce plans to cut down on commercials and now, as the week comes to a close, Time Warner Cable is saying that cable boxes might soon be a thing of the past. More →
For a long time, big cable companies like Comcast and Time Warner Cable have had infamously bad customer service and yet it hasn’t hurt them because they’ve often had regional monopolies when it comes to delivering broadband services. That said, the recent backlash against Big Cable that culminated in the American government moving to block the proposed Comcast-Time Warner Cable merger has gotten cable companies to rethink the way they deal with their customers, as a new initiative from Time Warner Cable shows. More →
Google Fiber is hardly the only threat to ISP mainstays like Comcast and Time Warner Cable these days. There are three times as many wireless accounts as there are cable broadband accounts in the United States, and wireless growth is seen continuing at a much more rapid pace than land-based broadband growth. What’s more, usage patterns are continuing to shift toward mobile devices and away from traditional computers.
The nation’s top cable companies have spent quite a bit of money of late building out large Wi-Fi networks across the country, and they have spent even more money marketing their networks of Wi-Fi hotspots. Some ISPs are even launching their own Wi-Fi only mobile phone services. Why? Because mobile is the battleground of the future and ISPs need to do everything they can to keep customers connected while they’re on the go.
But a new technology is emerging that may threaten to weaken the quality of ISPs’ Wi-Fi networks while strengthening their competitors’ cellular services, and Big Cable has no plans to take things lying down. More →
You know the old saying that “truth is stranger than fiction”? Well sometimes, they just so happen to intersect.
Not that long ago, there was a great Onion headline that read, “Nation’s Cable Companies Announce They’re Just Going To Take $100 From Everyone.” As anyone who has paid for cable in recent years can attest, cable bills, no matter the provider, have a seemingly miraculous way of inching towards $100/month regardless of whatever package you may have chosen.
We recently wrote about an awful pay TV scam that’s hiding in plain sight. Cable and satellite TV providers charge you as much as a monthly Netflix subscription or even more to rent a cable box that allows you to use their services. You’ll likely end up paying hundreds of dollars for this box over the course of your contract, and then you’ll have to pay hundreds more or return the box when it comes time to move or cancel your service.
Of course, pay TV companies are also Internet service providers, and they double up and pull the same move with your modem. As is often the case with cable boxes, however, you can fight back against these bogus charges by purchasing your own hardware. More →
Services like Netflix are driving U.S. households to cut the cord at an unprecedented rate, and studies suggest that impressive rate won’t be slowing anytime soon. The unbreakable bundles, poor customer service and high cost of pay TV packages has made consumers all too eager to ditch their cable and satellite TV services, so it makes sense that cord cutting has exploded now that entertainment is widely available elsewhere.
As if the reasons to loathe pay TV service providers weren’t already numerous enough, a recent report sheds new light on a scam that cable and satellite TV companies have been pulling for years. And the worst part is that people have known about it all along, they just never realized how bad it was. More →
What’s more annoying than getting a robocall? Getting a robocall from your cable company. And what’s even more annoying than that? Getting more than 150 robocalls from your cable company after you’ve repeatedly told them to stop. Irving, Texas resident Araceli King received 153 robocalls from Time Warner Cable in just one year on her cell phone that were intended for someone else. The calls didn’t stop even after she pleaded with Time Warner Cable to end them, but Reuters reports that King this week finally achieved a measure of justice for the constant barrage of calls she had to endure over the span of a year. More →