Sprint confirms 4G LTE network will have unlimited data

By on April 4, 2012 at 11:10 PM.

Sprint confirms 4G LTE network will have unlimited data

Sprint is known for its unlimited data plans and it is currently the only major carrier that doesn’t throttle excessive data use. Following the announcement that Sprint planned to discontinue its WiMAX buildout and switch to the more widely used LTE standard, however, the company never mentioned whether its upcoming LTE network would continue to offer unlimited data plans. To clarify the issue, Sprint on Tuesday confirmed to TechHog that its 4G LTE devices “will be available on Sprint’s network featuring unlimited data.” While the carrier’s initial 4G LTE rollout will be limited, data-hungry users who are not pleased with AT&T and Verizon’s 2GB and 5GB plans may be tempted to switch to Sprint when the carrier’s LTE services begin to go live in the coming weeks and months. More →

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AT&T pays disgruntled iPhone user in throttling case

By on March 19, 2012 at 3:40 PM.

AT&T pays disgruntled iPhone user in throttling case

A judge in Southern California last month awarded $850 to an iPhone user who was throttled on AT&T’s network. The plaintiff, Matt Spaccarelli, filed a small claims case against AT&T, arguing that the carrier unfairly slowed speeds on his iPhone 4 despite his unlimited data plan. Spaccarelli on Thursday took to Twitter to announce that the carrier will not appeal the decision and instead paid him $850 plus $85 for court fees. In an interview with Mashable, Spaccarelli revealed that AT&T was still throttling his phone, which had an average download speed of 0.31Mbps. He said he plans to use the money to cancel his service with the network before his contract is up and will also travel to an AT&T stockholders meeting in April in Salt Lake City. “To me the check means AT&T didn’t stand a chance in the appeal,” Spaccarelli said. “If they did, they wouldn’t have paid me.” Read on for more. More →

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U.S. ISPs become ‘copyright cops’ starting July 12th

By on March 15, 2012 at 11:15 AM.

U.S. ISPs become ‘copyright cops’ starting July 12th

Comcast, Cablevision, Verizon, Time Warner Cable and other Internet service providers in the United States will soon launch new programs to police their networks in an effort to catch digital pirates and stop illegal file-sharing. Major ISPs announced last summer that they had agreed to take new measures in an effort to prevent subscribers from illegally downloading copyrighted material, but the specifics surrounding the imminent antipiracy measures were not made available. Now, RIAA chief executive Cary Sherman has said that ISPs are ready to begin their efforts to curtail illegal movie, music and software downloads on July 12th. Read on for more. More →

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iPhone user who sued AT&T receives new settlement offer

By on March 13, 2012 at 5:25 PM.

iPhone user who sued AT&T receives new settlement offer

A judge in Southern California last month awarded $850 to an iPhone user who was throttled on AT&T’s network. The plaintiff, Matt Spaccarelli, filed a small claims case against AT&T, arguing that the carrier unfairly slowed speeds on his iPhone 4 despite his unlimited data plan. According to a report from the Associated Press, AT&T is offering Spaccarelli a new settlement, however the company declined to comment on the matter. If Spaccarelli does not want to sit down with the carrier, it will reportedly look into shutting off his service. Earlier this month AT&T amended its data throttling policy for unlimited users, stating that LTE phones will be slowed after a 5GB monthly allowance, while non-LTE devices will be limited to 3GB of full-speed data. More →

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AT&T amends data throttling policy: 5GB for LTE smartphones, 3GB for non-LTE

By on March 1, 2012 at 12:00 PM.

AT&T amends data throttling policy: 5GB for LTE smartphones, 3GB for non-LTE

AT&T on Thursday announced a revision to its smartphone data throttling policy, which impacts users who have chosen to retain the unlimited smartphone data plan AT&T discontinued some time ago. AT&T’s policy had been ambiguous until now, with the carrier stating simply that the top 5% of smartphone users would experience slowed data speeds until a new billing period began. It was unclear how much data a subscriber had to use in order to approach the top 5%, however, and a number of reports claimed users were being throttled after using 2GB of data or even less. Now, AT&T is clarifying that it will only begin throttling smartphone users with 4G LTE devices after 5GB of data has been used in a single billing period, and subscribers with non-LTE devices will be throttled after 3GB of usage. It has also been reported that AT&T increased the speeds experienced by users while their data speeds are being throttled, but a company spokesperson declined to comment. AT&T’s full statement follows below. More →

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AT&T should be investigated for ‘fraudulent’ data policies, public interest group says

By on February 28, 2012 at 10:10 AM.

AT&T should be investigated for ‘fraudulent’ data policies, public interest group says

AT&T on Monday announced a new plan that will let developers pay for the data used by their apps and services. The data consumed by apps that make use of this new feature would not apply toward a user’s data cap. The new service was pitched as a way for content providers to ease customers’ growing concerns over wireless data usage, however one public interest group sees the feature as a slap in the face to AT&T subscribers. “This new plan is unfortunate because it shows how fraudulent the AT&T data cap is, and calls into question the whole rationale of the data caps,” Harold Feld, legal director of Public Knowledge, said in a statement. “Apparently it has nothing to do with network management. It’s a tool to get more revenue from developers and customers.” Read on for more. More →

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Throttling unlimited data plans is pointless, study finds

By on February 23, 2012 at 11:45 AM.

Throttling unlimited data plans is pointless, study finds

AT&T’s questionable policy with regard to unlimited smartphone data plan holders recently found its way back into the limelight following a new wave of subscriber complaints. The nation’s No.2 carrier no longer offers an unlimited data plan to smartphone users, though many subscribers on its network still have grandfathered plans that provide an unlimited amount of smartphone data each month. Subscribers who approach the top 5% of unlimited data users in a single billing period see their data speeds throttled, however, and countless users have found that AT&T is now beginning to throttle users after less than 2GB of data usage in a billing period. According to a new study, subscribers are right to be furious at AT&T because throttling does nothing to alleviate network bandwidth issues. Read on for more. More →

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AT&T declares war on unlimited data users

By on February 14, 2012 at 9:00 AM.

AT&T declares war on unlimited data users

AT&T’s stance on unlimited data is once again in the spotlight as a new wave of smartphone users cry foul over the carrier’s questionable policies. The nation’s No.2 carrier does not currently offer an unlimited data plan to its smartphone subscribers. Instead, there are three available data plans that include “soft” caps, allowing subscribers to continue using data services for additional fees after the soft cap is reached in a billing period. Users who have been with AT&T since before the carrier switched to tiered data plans — loyal customers who have in some cases maintained the same account in good standing for more than a decade — had the option to retain their unlimited data plans when AT&T first made the move to tiered plans. While heavy users were initially relieved when the opportunity to retain their old unlimited plans presented itself, that relief has quickly turned to disdain. Read on for more. More →

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Sprint denies reports that it throttles smartphone data

By on January 6, 2012 at 4:00 PM.

Sprint denies reports that it throttles smartphone data

Almost every one of Sprint’s recent commercials takes aim at other carriers’ data caps and throttling, while the Now Network promotes “truly unlimited” data. However, on Wednesday reports began to circulate that Sprint throttles the top 1% of unlimited data users. Sprint responded to these claims and assured customers that it is indeed the only carrier with truly unlimited smartphone data. “Sprint does not throttle any postpaid phone data users for on-network or off-network usage,” a Sprint representative posted on the company’s website. “Sprint is the only national carrier offering smartphone users truly unlimited data with no throttling, metering or overages while on the Sprint network.” The company clarified that it has various “terms and conditions which prohibit certain types of data use that may impair other customers’ usage or harm or interfere with the network.” Sprint claims CEO Dan Hesse was referring to the company’s right to terminate the service of users who violate these terms when he said “for those that want to abuse it, we can knock them off.” More →

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Verizon to offer ‘turbo’ data speed boost in apps for a price

By on November 3, 2011 at 5:55 PM.

Verizon to offer ‘turbo’ data speed boost in apps for a price

Verizon Wireless will soon publish an API that allows users to temporarily “turbocharge” their data speeds for a fee. The new API must be implemented into mobile apps by their developers, and it will offer users a “turbo button” that gives individual apps a speed boost. PCMag reports that the service will be tied to an on-device payment system, and subscribers will have to pay each time they want to temporarily increase their data speeds. These pay-per-use speed boosts will also be given priority when Verizon’s network is congested. In order to work, the turbocharge feature requires that an app utilize a “network optimization API” that Verizon doesn’t expect to publish until the third quarter next year. More →

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Sprint confirms it will cap mobile hotspot data for smartphones beginning October 2nd

By on September 22, 2011 at 11:01 AM.

Sprint confirms it will cap mobile hotspot data for smartphones beginning October 2nd

Sprint on Thursday confirmed that it will soon introduce a data cap tied to its mobile hotspot add-on for smartphone users. Currently, Sprint subscribers with compatible smartphones can pay an extra $29.99 per month for unlimited Wi-Fi tethering, which allows other devices to connect via Wi-Fi in order to utilize a Sprint phone’s 3G or 4G data connection. Beginning October 2nd, the mobile hotspot add-on will be capped at 5GB of data per month. Read on for more. More →

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Sprint may cap mobile hotspot data on smartphones at 5GB beginning October 2nd

By on September 21, 2011 at 6:05 PM.

Sprint may cap mobile hotspot data on smartphones at 5GB beginning October 2nd

Sprint will reportedly introduce a 5GB cap on mobile hotspot data for smartphone users beginning October 2nd. A purported leaked document obtained by SprintFeed states that Sprint’s $29.99 Wi-Fi tethering add-on for smartphones will no longer be unlimited beginning early next month. Additional data above the 5GB cap will be billed at $0.05 per megabyte according to the document. The new policy would not impact standard smartphone data, nor would it affect the mobile hotspot function on tablets. This is a slippery slope, however, and it could indicate that Sprint’s unlimited data plans are eating too much the carrier’s margins to be sustainable. Sprint has told BGR on numerous occasions that it will continue to offer unlimited data plans for as long as it can, and the carrier is expected to launch Apple’s iPhone 5 next month with unlimited data. Sprint did not immediately respond to a request for comment.

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AT&T to throttle smartphone data starting October 1st

By on July 29, 2011 at 4:06 PM.

AT&T to throttle smartphone data starting October 1st

AT&T said on Friday that it will begin throttling unlimited smartphone data plans as of October 1st. “Like other wireless companies, we’re taking steps to manage exploding demand for mobile data,” AT&T said Friday in a statement. The carrier continued, “One new measure is a step that may reduce the data throughput speed experienced by a very small minority of smartphone customers who are on unlimited plans – those whose extraordinary level of data usage puts them in the top 5 percent of our heaviest data users in a billing period. In fact, these customers on average use 12 times more data than the average of all other smartphone data customers.” AT&T was very careful to mention, repeatedly, that the new move will not impact the “vast majority” of its customers. According to the carrier’s statement, only the top 5% of its smartphone data users will be affected. AT&T’s full statement follows below. More →

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