T-Mobile has the cheapest prices and best perks in the industry, and certainly the most sweary executive. But for one of the things that matters most to customers — good customer care — AT&T actually pips the “Uncarrier” to the flag.
The latest edition of the J.D. Power satisfaction survey ranks AT&T as the network with the best overall customer care experience. T-Mobile finishes second, with Verizon and Sprint rounding out the best of the rest.