When just about every other tech site on the planet saw a dud in Microsoft’s (MSFT) Surface with Windows RT tablet, we saw gorgeous hardware and a great deal of potential. Even after using it for a month, we still found a lot to like about Microsoft’s debut Windows slate and said if and when the company irons out Windows RT’s wrinkles, the company could have a real winner on its hands. According to a new report, however, the Surface has been anything but a winner so far. More →
In today’s world of disposable electronics, where new models can instantly make old ones feel obsolete, it’s often impossible to know how long hardware will be supported down the road. Although Microsoft (MSFT) greatly annoyed Windows Phone 7 users by making devices that were incapable of updating to the new Windows Phone 8 OS, the company looks to do right with Surface tablet owners in terms of providing regular software updates. Microsoft will support the Surface with Windows RT for four years until April 11th, 2017 according to a support page discovered by ZDNet. That’s good to know for anyone looking to buy a Surface. BGR reviewed the Surface and found it to be a robust and solid piece of hardware, but we said it was ultimately bogged down by finicky software issues and lack of a compelling library of apps.
The Microsoft Surface got off to a shaky start. Preorder demand seemed strong for Microsoft’s (MSFT) debut tablet but the company made it a point to note that initial supply would be limited following the Surface’s launch. CEO Steve Ballmer then stated on multiple occasions that Surface sales have been relatively slow, likely in an effort to keep investors’ expectations in check. Microsoft’s partners have slammed the Surface time and time again, and analysts have done the same. Is Microsoft’s premiere Windows hardware offering doomed to crash and burn? More →
I’m obviously not above criticizing Microsoft (MSFT) myself, but I am getting somewhat annoyed by all the Windows OEMs that keep taking potshots at the Surface. The latest anti-Surface outburst came from HP’s (HPQ) PC boss Todd Bradley, who called the Surface “slow and a little kludgey” and said that it barely qualifies as competition. While some of this criticism may be warranted, it should never be uttered by the likes of HP. Why? Because poor performance from Windows OEMs is one of the reasons Microsoft felt compelled to make its own hardware in the first place. More →
In an apparent attempt to become a hero for people who have way too much time on their hands, Los Angeles-based attorney Andrew Sokolowski is suing Microsoft (MSFT) because the Surface tablet doesn’t deliver as much hard drive space as advertised. Per CBS News, Sokolowski is upset because his purported 32GB Surface only really has 20GB of usable storage since more than one-third of the hard drive is taken up by Windows RT, Microsoft Office and several preloaded apps. More →
Microsoft (MSFT) chief executive Steve Ballmer has remained silent when it comes to sales of the company’s Surface tablet. Despite its controversial pricing model, launch-day preorders for the base model of Microsoft’s debut tablet sold out in less than 24 hours. Ballmer revealed shortly after launch that Surface sales were only off to a modest start, however, and the executive chose not to elaborate with any figures. If we are to believe data from advertising network AdDuplex, the Surface tablet is the most popular new Windows device. The firm saw traffic from almost three thousand different Windows 8 and Windows RT devices in a single day, and notes that Microsoft’s tablet was the most popular device model with 11% of all traffic, while HP (HPQ) was the most popular vendor with a 24% share.
Microsoft’s (MSFT) new Windows RT operating system is no stranger to criticism and while BGR’s review of the new Surface tablet was favorable, the device was not well received in other early reviews. Executives at Microsoft’s partner companies have been outspoken about the Surface as well, and HP’s (HPQ) PC boss Todd Bradley joined in during a recent interview with CITE World. More →
Is your shiny new Microsoft (MSFT) Surface RT tablet running a little slow? Microsoft on Wednesday released the first update to the Surface RT tablet that patches Windows RT, improves app launching speed and plugs several security exploits. The Verge reports that its Surface RT tablet received a total of seven updates to Windows RT and noticed apps opened about two seconds faster after installation, but also noted that an audio bug that’s affected some customers hasn’t been resolved in the updates. BGR reviewed the Surface RT tablet and deemed it a beautiful piece of kit that sets the bar high for OEMs to follow suit with their own Windows RT tablets.
Motorola and Microsoft (MSFT) are the two latest technology companies currently embedded in a high-stakes patent litigation battle. The trial, which is taking place in a federal courtroom in Seattle, concerns licensing fees for patents considered essential to implementing wireless industry standards. The hearing will determine how much the wholly-owned Google (GOOG) subsidiary can reasonably charge Microsoft for use of its patents in the company’s Xbox gaming system, Windows software and other products. Motorola on Tuesday asked the court to consider new and future Microsoft products, such as the Surface tablet and a possible Microsoft-branded smartphone, that implement its patented technology regarding 802.11 Wi-Fi connectivity and H.264 video technologies, according to Geek Wire. More →
Microsoft (MSFT) chief executive Steve Ballmer said just after the company’s debut tablet launched that sales weren’t very “interesting,” and it looks like sales of the Windows RT-powered tablet are still a bit slow. Speaking with French newspaper Le Parisien, Ballmer is quoted as having said Surface sales “are starting modestly.” Ballmer wouldn’t elaborate with any figures, but he did say that the Surface is currently in short supply. The CEO went on to state that supply shortages are “a good sign,” and that Microsoft “will fix this problem quickly.” BGR reviewed the Microsoft Surface last month and we said the tablet’s hardware is fantastic but it is limited by some software issues and a lack of available apps.
As solid as the build quality for Microsoft’s (MSFT) Surface tablet is, the same can’t be said for its magnetic Touch Cover keyboard. Users are reporting on various outlets and forums that the $119 keyboard cover accessory is literally bursting at its seams, exposing the wiring where it attaches to the Surface tablet, according to The Guardian. It’s too early to say Microsoft has a serious Touch Cover problem on its hands, but as The Guardian points out, the issue has popped up in many instances in the United States and the United Kingdom, which leaves it to believe the problem is not an isolated case. For what it’s worth, users have also reported success in getting immediate replacements at Microsoft Stores, which speaks to the company’s ambitions of emulating Apple (AAPL) and its hundreds of retail stores. A few photos of the bursting Touch Covers follow below. More →
Microsoft (MSFT) recently confirmed to BGR and reporters from a number of other publications that its next Surface tablet will launch in January or early February. “The Windows 8 version will be about three months behind the RT model,” said Windows boss Steven Sinofsky during a press gathering. The company has not yet confirmed pricing for its second slate, however, saying only that it will be priced to compete with similar Windows 8 notebooks. According to a recent report, Microsoft’s Windows 8-power Surface could fetch more than $1,000 when it launches in early 2013 — but the logic behind the report is fundamentally flawed. More →
Microsoft (MSFT) and Apple (AAPL) have a rivalry that dates back several decades and the technology giants are constantly chasing each other in different areas of their businesses. In the latest major shift, Microsoft is toying with the adoption of a business model that bears more than just a slight resemblance to Apple’s. The Redmond, Washington-based company has historically relied on vendor partners to build computers and smartphones that carry its software, but the new Microsoft Surface tablet removes vendors from the equation and gives Microsoft control over the user experience from beginning to end. And according to a recent analysis, Microsoft’s shift into the Windows hardware business is off to a great start. More →