Sony’s ongoing battle with cyberattacks has already left the personal data of over 100 million customers exposed, and now the company has fallen victim to yet another attack. Details are slim for the time being, but Reuters cites a report from Jiji news service in stating that roughly 8,500 people across three countries have been affected by this latest breach. Their personal information has been leaked as a result of an attack on Sony’s Greek website on Tuesday, though it is unclear exactly what data the hackers gained access to. Sony has not yet confirmed the attacks, but its Greek website, sony.gr, was back online at the time of this writing. More →
Sony Chief Financial Officer Masaru Kato announced to the press on Monday that the company expects to post an annual loss of $3.2 billion for its fiscal year ending in March 2011 — the second largest loss in company history. The news comes as yet another blow for the Japanese consumer electronics giant, whose online networks have been the target of a series of cyberattacks that impacted more than 100 million customers. Sony had previously expected to post a profit this year, however the company had to write off $4.4 billion for a tax credit from a previous quarter. A series of earthquakes that rocked Japan earlier this year had a negative impact on the company as well, slowing production and destroying factories. The affect of the quakes carried over to the company’s first quarter, Kato told the press, but Sony is still optimistic about 2011/2012. For the fiscal year ending in March 2012, Sony expects to post an operating profit of 200 billion yen, or $2.45 billion at today’s exchange rate. More →
The Wall Street Journal is reporting that hackers have accessed the customer accounts of Sony subsidiary So-net Entertainment Corp, an ISP, and have stolen about $1,225 worth of redeemable gift points. The news comes just weeks after Sony’s massive security breach, during which private information and 12.3 million credit card numbers were stolen from more than 100 million Sony’s Qriocity and PlayStation Network users. Sony said the So-net hacker tried to break into its systems more than 10,000 times before he or she was able to successfully log-in. The intruder was able to access 201 accounts, and he or she stole the redeemable points from 128 customers. “Although we can’t completely rule out the possibility that there is a connection with the PSN issue, the likelihood is low,” said So-net Entertainment spokesperson Keisuke Watabe, noting that the style of attack was different. So-net does not believe that personal information was taken during the break-in. More →
According to reports from numerous gaming sites, the password reset page for Sony’s PlayStation Network has been exploited. Sony built the page in an effort to allow users, whose accounts were already compromised during a major security breach last month, to reset their security credentials. However, hackers who stole the information from Sony can reset users’ passwords by knowing and account holder’s email address and birthday — information they’ve already stolen. Forum members on Nyleveia have suggested that PSN users create a new email address specifically for use with PSN. Sony has taken the website offline, and said: “Unfortunately this also means that those who are still trying to change their password via PlayStation.com or Qriocity.com will still be unable to do so for the time being.” Sounds like Sony really needs to get those new security measures in place, stat. More →
Speaking to The New York Times in an interview on Tuesday, Sony’s CEO Howard Stringer discussed the company’s recent security breach, and what his firm is doing to make sure such a large scale attack doesn’t happen again. Stringer argued that Sony reported the breach quickly, despite waiting nearly a week to notify its customers that hackers had stolen personal information, including credit card numbers. “We still have a lot of investigation to do to find out how this happened, but we’re not there yet,” Stringer explained. Sony’s corporate executive officer and executive vice president, Kazuo Hirai, said also noted that Sony is working to examine security on “every level of the company … from televisions to eBooks, and onwards.” Sony will create new security positions within the company, and the security employees with be tasked with setting up a “system to avoid this type of event again — putting a new system in place,” Hirai explained. Sony began restoring its PlayStation Network services in the United States last weekend after issuing a firmware update for the PlayStation 3. More →
Sony has announced that it’s starting to bring its services back online after a major security breach leaked the credit card data and personal information of over a hundred million users. The first step for Sony’s PlayStation Network members is a firmware update that’s been issued for the PlayStation 3. After applying the patch, PS3 users will be prompted to change their PSN passwords. “Please note that these services will take a bit of time to be turned on and rolled out to the whole country,” the company said in a blog post Saturday. “The process has begun and some states are being turned on now, so please be patient as we reach your city and state.” More →
On its PlayStation Network blog today, Sony gave an official statement on when the PlayStation Network will be back online. The short answer is “at least a few more days.” Sony has also promised that both Qriocity and PSN should be available by May 31, however, so it could take a bit longer, too. Both networks went down after Sony suffered a massive security breach during which hackers stole 12.3 million credit card numbers and compromised personal data from 101 million accounts. “I know you all want to know exactly when the services will be restored,” Sr. Director, Corporate Communications & Social Media Patrick Seybold wrote on Sony’s PSN blog. “At this time, I can’t give you an exact date, as it will likely be at least a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process.” More →
Capcom senior vice president Christian Svensson has voiced his opinion over the Sony’s massive security breach on the Capcom forums. “As an executive responsible for running a business, the resulting outage [is] obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget,” Svensson said in a public forum response. “These are funds we rely on to bring new games to market for our fans.” Capcom has a storefront that offers users the option to purchase extra game content on the PlayStation Network. Svenesson clarified in another post and added that he — and perhaps Capcom, too — is more frustrated with the hackers than with Sony, which he views as the victim. More →
Sony will access to its PlayStation Network and Qriocity services by May 31st, Bloomberg is reporting. Sony took its networks offline after a confirmed 101 million accounts were compromised and 12.3 million credit card numbers were stolen by hackers. Sony’s president, chairman, and CEO, Howard Stringer, has said Sony is “absolutely dedicated to restoring full and safe service as soon as possible,” and has promised users a “Welcome Back” package that includes a free month of its PlayStation Plus service, as well as credit for the downtime. More →
Sony’s president, chairman, and CEO, Howard Stringer, has issued letter of apology to PlayStation Network, Qriocity, and other Sony users who have been affected by the firm’s massive security breach. “Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it,” Stringer said. “We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.” A total of 101 million accounts across Sony’s network were compromised and 12.3 million credit card numbers were stolen by hackers. However, Stringer said that there’s currently no evidence that those numbers have been misused and that Sony has issued a $1 million identity theft insurance policy for U.S. PSN and Qriocity customers, with other regions to follow. Hit the jump for more from Stringer’s letter, including information on Sony’s “Welcome Back” package.
In its response to a congressional inquiry over recent cyberattacks aimed at several of Sony’s online networks, the company on Wednesday claimed it possessed evidence of hacker activist group Anonymous’ involvement. Sony did state, however, that it could not be certain if Anonymous knowingly carried out Denial of Service attacks in order to facilitate the theft of customer data, or if the group was merely an unwitting pawn in a scheme carried out by more malicious attackers. Anonymous on Wednesday issued a press release denying any involvement with the theft of customer data, which included over 12.3 million credit card numbers. Anonymous does acknowledge that the breach took place while it was carrying out an attack on Sony’s servers, but says it did not not participate in any data theft. The group also claims it did not leave any files on Sony’s servers — Sony stated earlier that it discovered a file called “Anonymous” on its servers following the breaches that contained a portion of Anonymous’ slogan. Hit the break for the full press release. More →
Sony on Wednesday responded to a congressional inquiry regarding major cyberattacks against its Qriocity, PlayStation Network, and Sony Online Entertainment businesses that leaked loads of personal information, including credit card numbers, to hackers. The hackers were able to breach Sony’s security while another group, dubbed “Anonymous” mobbed its servers with denial-of-service (DoS) attacks. “Whether those who participated in the denial of services attacks were conspirators or whether they were simply duped into providing cover for a very clever thief, we may never know,” Sony said in its letter to Congress, noting that it still has no idea who hacked its systems. A total of 101 million accounts across Sony’s multiple networks were compromised as Sony became the “victim of a very carefully planned, very professional, highly sophisticated criminal cyberattack designed to steal personal and credit card information for illegal purposes,” the company said. According to The Wall Street Journal, 12.3 million credit card numbers were stolen, 5.6 million of which belonged to users in the United States. So far Sony has not confirmed that the credit card numbers have been used illegally. The firm hopes to get its gaming networks back online as soon as possible. More →
On Tuesday, Sony issued an update explaining the recent PlayStation Network and Qriocity outages. The company said it has discovered that between April 17th and April 19th, someone broke into its network and stole user information. In an effort to stop the security breach, Sony temporarily killed access to its PlayStation Network and Qriocity services, hired a security firm to investigate, and started beefing up its security measures. However, the leaked information may be alarming to PlayStation network users. Here’s part of Sony’s statement:
We believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained.
Sony said that it doesn’t think credit card data was taken, but that it will not rule out the possibility, and says that it’s possible credit card numbers – excluding the security codes – may have been obtained by the intruders. The firm advises that its customers “remain vigilant” by closely monitoring credit statements. Sony says the services will be reactivated as soon as possible and that customers can dial 1-800-345-7669 with any questions. Hit the jump for Sony’s official statement. More →