On its PlayStation Network blog today, Sony gave an official statement on when the PlayStation Network will be back online. The short answer is “at least a few more days.” Sony has also promised that both Qriocity and PSN should be available by May 31, however, so it could take a bit longer, too. Both networks went down after Sony suffered a massive security breach during which hackers stole 12.3 million credit card numbers and compromised personal data from 101 million accounts. “I know you all want to know exactly when the services will be restored,” Sr. Director, Corporate Communications & Social Media Patrick Seybold wrote on Sony’s PSN blog. “At this time, I can’t give you an exact date, as it will likely be at least a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process.” More →
Capcom senior vice president Christian Svensson has voiced his opinion over the Sony’s massive security breach on the Capcom forums. “As an executive responsible for running a business, the resulting outage [is] obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget,” Svensson said in a public forum response. “These are funds we rely on to bring new games to market for our fans.” Capcom has a storefront that offers users the option to purchase extra game content on the PlayStation Network. Svenesson clarified in another post and added that he — and perhaps Capcom, too — is more frustrated with the hackers than with Sony, which he views as the victim. More →
Sony will access to its PlayStation Network and Qriocity services by May 31st, Bloomberg is reporting. Sony took its networks offline after a confirmed 101 million accounts were compromised and 12.3 million credit card numbers were stolen by hackers. Sony’s president, chairman, and CEO, Howard Stringer, has said Sony is “absolutely dedicated to restoring full and safe service as soon as possible,” and has promised users a “Welcome Back” package that includes a free month of its PlayStation Plus service, as well as credit for the downtime. More →
Sony’s president, chairman, and CEO, Howard Stringer, has issued letter of apology to PlayStation Network, Qriocity, and other Sony users who have been affected by the firm’s massive security breach. “Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it,” Stringer said. “We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.” A total of 101 million accounts across Sony’s network were compromised and 12.3 million credit card numbers were stolen by hackers. However, Stringer said that there’s currently no evidence that those numbers have been misused and that Sony has issued a $1 million identity theft insurance policy for U.S. PSN and Qriocity customers, with other regions to follow. Hit the jump for more from Stringer’s letter, including information on Sony’s “Welcome Back” package.
In its response to a congressional inquiry over recent cyberattacks aimed at several of Sony’s online networks, the company on Wednesday claimed it possessed evidence of hacker activist group Anonymous’ involvement. Sony did state, however, that it could not be certain if Anonymous knowingly carried out Denial of Service attacks in order to facilitate the theft of customer data, or if the group was merely an unwitting pawn in a scheme carried out by more malicious attackers. Anonymous on Wednesday issued a press release denying any involvement with the theft of customer data, which included over 12.3 million credit card numbers. Anonymous does acknowledge that the breach took place while it was carrying out an attack on Sony’s servers, but says it did not not participate in any data theft. The group also claims it did not leave any files on Sony’s servers — Sony stated earlier that it discovered a file called “Anonymous” on its servers following the breaches that contained a portion of Anonymous’ slogan. Hit the break for the full press release. More →
Sony on Wednesday responded to a congressional inquiry regarding major cyberattacks against its Qriocity, PlayStation Network, and Sony Online Entertainment businesses that leaked loads of personal information, including credit card numbers, to hackers. The hackers were able to breach Sony’s security while another group, dubbed “Anonymous” mobbed its servers with denial-of-service (DoS) attacks. “Whether those who participated in the denial of services attacks were conspirators or whether they were simply duped into providing cover for a very clever thief, we may never know,” Sony said in its letter to Congress, noting that it still has no idea who hacked its systems. A total of 101 million accounts across Sony’s multiple networks were compromised as Sony became the “victim of a very carefully planned, very professional, highly sophisticated criminal cyberattack designed to steal personal and credit card information for illegal purposes,” the company said. According to The Wall Street Journal, 12.3 million credit card numbers were stolen, 5.6 million of which belonged to users in the United States. So far Sony has not confirmed that the credit card numbers have been used illegally. The firm hopes to get its gaming networks back online as soon as possible. More →
Nikkei.com on Monday reported that an online Sony gaming network has once again fallen victim to a cyberattack. This time, the attack may have exposed the credit card numbers of thousands of Sony customers from around the world. According to the report, over 12,700 customer credit card numbers were stolen during a breach of Sony’s online gaming network, Sony Online Entertainment. According to Nikkei.com, Sony discovered the possible attack on Sunday. Sony recently suffered a similar attack on its PlayStation Network, which was offline for days as a result of the breach. Though Sony has yet to confirm this new incident publicly, the Sony Online Entertainment portal has been taken offline while Sony investigates the matter. More →
On Tuesday, Sony issued an update explaining the recent PlayStation Network and Qriocity outages. The company said it has discovered that between April 17th and April 19th, someone broke into its network and stole user information. In an effort to stop the security breach, Sony temporarily killed access to its PlayStation Network and Qriocity services, hired a security firm to investigate, and started beefing up its security measures. However, the leaked information may be alarming to PlayStation network users. Here’s part of Sony’s statement:
We believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained.
Sony said that it doesn’t think credit card data was taken, but that it will not rule out the possibility, and says that it’s possible credit card numbers – excluding the security codes – may have been obtained by the intruders. The firm advises that its customers “remain vigilant” by closely monitoring credit statements. Sony says the services will be reactivated as soon as possible and that customers can dial 1-800-345-7669 with any questions. Hit the jump for Sony’s official statement. More →
According to AV Watch, Sony has announced that it’s ending sales of its PSP Go portable gaming console. Sony let the wraps off of the PSP Go in June 2009, and while it is both smaller and lighter than the PSP, that comes at the cost of a UMD gaming cartridge slot. The requirement to side-load games or purchase them over the air no doubt played a role in Sony’s poor hardware and software sales in Japan. While the Japanese firm will no longer produce the PSP Go, it will continue to offer device support for repairs and updates. Sony said it will focus its efforts on the PSP-3000 and its successor, currently codenamed “NGP.” More →
Sony has kept its PlayStation 3 sales figures close to the vest, but on Friday the company officially announced shipment figures for its popular PlayStation 3 gaming console. Sony said that, as of March 29th, 2011, it has shipped 50 million PlayStation 3 consoles globally. Sony’s PlayStation Network, which allows users to download games, watch movies, and more, now has more than 75 million registered users in 59 countries around the globe. Sony also noted that it has shipped 8 million of its PlayStation Move motion controllers since the September 2010 launch. As of February, Microsoft’s Xbox 360 gaming console remained the most popular gaming console in the United States – that’s no surprise given that it’s available at multiple price points, most of which are below that of the PS3. Hit the jump for Sony’s official announcement. More →
Reuters is reporting that electronics company Sony is on pace to hit the PlayStation 3 sales target it set for itself (from March 2010 to March 2011) of 15 million units. The company reported that sales from April 2010 to September 2010 were above forecast and that the company is expecting strong holiday sales. Sony is hoping that its Move motion controller will be competitive with Microsoft’s Kinect motion system offered on the Xbox 360. Kazuo Hirai, president of Sony Computer Entertainment, also noted that 80% of the 38 million PlayStation 3s in the market are connected to the PlayStation network; a number the company wants to bring to 100%. More →
Amidst a rumor that Hulu may be rolling out is premium video service next week for testing, another rumor is surfacing that suggests the online video streaming company may be close to inking a deal with Sony. The deal could be announced as early as next week and would bring Hulu’s $9.99 monthly subscription service, dubbed Hulu Plus, to the PlayStation Network as a value-added service for PS3 owners. Late last month, a similar rumor was circulating that suggested Hulu was negotiating with Microsoft to bring Hulu to the XBOX 360. With its Hulu Plus service ready to roll out and console distribution in the works, Hulu is apparently trying to grab a bigger slice of the online entertainment market while the market is still ripe for the picking. The timing of this market grab is apropos as Hulu’s licensing agreements with its content providers is set to expire at the end of 2011. A revenue-generating distribution method on two of three major console platforms would be a valuable negotiating tool, no? More →
Remember that rumor of a premium subscription coming to the PlayStation Network? Well it’s a rumor no more. PlayStation Plus has just been announced at E3. A subscription to Plus will set you back $49.99 per year or $17.99 every three months. Benefits of joining Plus include beta invites, early access to demos, downloadable content and other exclusive perks. Free access to the PlayStation Network will not be shut off. More →