Verizon: Engineers working to resolve 4G LTE outage

By on April 27, 2011 at 6:31 PM.

Verizon: Engineers working to resolve 4G LTE outage

On Wednesday morning our inbox was flooded with complaints from readers stating that Verizon Wireless’ 4G LTE network was down — claims we were able to confirm with our Samsung Charge in New York City. Verizon Wireless has acknowledged the problem and is keeping its customers up-to-date via Twitter. “We’re aware of an issue with the 4G LTE connections and our network engineers are working to resolve quickly,” Verizon’s official account tweeted today. It followed up three hours later with “Investigating 4G LTE network issue; ThunderBolts making voice calls, may get slower 1xRTT data.” Verizon says it will keep its customers updated as its works to resolve the problem. More →

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The faster they are, the harder they fall: Verizon suffers major 4G LTE outage

By on April 27, 2011 at 8:21 AM.

The faster they are, the harder they fall: Verizon suffers major 4G LTE outage

Verizon Wireless’ speedy 4G LTE network hit another milestone on Tuesday night: its first major outage. BGR has confirmed what dozens of tipsters have been telling us all night via email — Verizon’s LTE services are currently unavailable across the country, and they have been unavailable for several hours now. We’ve confirmed the outage here in New York City with our Samsung DROID Charge and have noticed that Verizon’s 3G network also appears to be unavailable. There’s no official word from Verizon Wireless on the outage, so it’s unclear how long it will last.

UPDATE: Verizon posted the following to its official Twitter account: “We’re aware of an issue with the 4G LTE connections and our network engineers are working to resolve quickly. Investigating 4G LTE network issue; ThunderBolts making voice calls, may get slower 1xRTT data.”

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Verizon’s 9-1-1 bungle nearly cost woman her life as home burned to ground [video]

By on February 24, 2011 at 4:23 PM.

Verizon’s 9-1-1 bungle nearly cost woman her life as home burned to ground [video]

It turns out Verizon Wireless may be in more hot water as a result of the 10,000 emergency 9-1-1 calls the carrier dropped during a blizzard last month. The Federal Communications Commission recently called for an investigation into the massive network failure that left thousands of Maryland residents with no way to reach police and other emergency services. One such resident was 94-year-old Carmela D’Antuono, whose house caught fire when nearby transformers exploded during the snowstorm. D’Antuono, who was trapped inside her home as it burned, was rescued by neighbors who took matters into their own hands when police and fire fighters could not be reached. “It was scary. It makes you think when a disaster like this happens. I know that was a pretty scary night. There were a lot of things going on, but it makes you want to hope that you can get a hold of help when you really need it,” one of D’Antuono’s neighbors said. Hit the break for video report from a local Fox affiliate. More →

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