Michael Dell, founder and CEO of Dell Inc., said on Tuesday that Android tablets have failed to gain significant traction in a market dominated by Apple’s iPad, and that Microsoft’s upcoming Windows 8 platform has a good chance of achieving better sales. Mirroring the sentiments of countless pundits, Dell says the tablet market today is basically an iPad market, and that Apple’s competitors have failed to offer a compelling alternative at this point. “If you look at the tablet market, you have to say right now it’s an iPad market,” Dell said while speaking at the Web 2.0 Summit on Tuesday. “The Android stuff has not done fantastically well, I think I’m being fair. Microsoft has a pretty good shot with Windows 8, we’re pretty excited with what they’re doing.” Michael Dell said this past April that sales of Android tablets would overtake iPad sales just as sales of Android smartphones have surpassed the iPhone. The company’s Android-powered Streak tablet has not been a hot seller for the computer maker however, and now it appears as though any future plans for new Android tablets may be put on hold. Recent reports suggest Dell may release is first round of Windows 8 tablets in the third quarter of 2012. More →
Michael Dell is toying with the idea of using Google+ Hangouts for Dell’s customer support. The service allows users to initiate a video chat session with multiple people inside their Google+ circles. “I am thinking about hangouts for business. Would you like to be able to connect with your Dell service and sale teams via video directly from Dell.com?” he posted on his Google+ page on Sunday. The idea was an instant success: 556 people had given the comment a +1 as of Tuesday morning and hundreds more left comments in support of the suggestion. As GigaOm points out, it is currently not possible to start a “Hangout” session from anywhere but from inside Google+ itself. The social network is still in a young invite-only phase, too, so some customers would not have access just yet. Still, Google has said that it plans to offer Google+ for businesses, so perhaps Dell’s idea could come to fruition down the road. More →
After making all kinds of efforts to save money and cut back on expenses, a recent settlement for Dell is sure to set those efforts back just a little bit. The computer giant is going to have to pay $3.35 million as part of a settlement in 34 states for misleading consumers about financing and warranties. Apparently, many people who purchased Dell computers were charged higher interest rates than promised (for those who financed), did not receive rebates and were lied to about warranties. So, $1.5 million will be paid as restitution for those rip-offs and consumers will have 90 days to submit a claim. The remaining $1.85 million is going to cover, you guessed it, legal fees. The moral of the story is it doesn’t pay to be shady and we hope that other companies take this as a wake-up call because it doesn’t help business or consumers. It does however, help lawyers.
If you ran a very large company hurting a little in the midst of an economic crisis, what would you do? Well, Dell has the solution for all your woes and conundrums. Step one – encourage your employees to take up to five days of vacation time! The key thing to remember here is to not stress the fact that they will not be getting paid for the time off. You wouldn’t want to spoil the vacation by reminding them that they could be working and earning money instead. Step two – encourage employees to quit their jobs and offer them a little severance package with it, too! You know, everyone is all about instant gratification and while the severance package will cost you now, in the long run you’ll really be saving plenty of money. Even company spokesperson Jess Blackburn says, “The intent is to better position Dell for long-term competitiveness.” Blackburn then goes on to say, “We are asking employees on a voluntary basis to consider taking off (up to) five days … as unpaid time off as a flexible way to reduce costs for the company.” Really? Why not just make the employees work for those five days and not pay them for that time if you really want to cut costs and maintain productivity? At least they’re getting some kind of notice of possible “upcoming events” unlike the poor folks over at Tesla.