HTC has reportedly confirmed a pesky bug impacting the audio on video recordings captured with Verizon Wireless’ new HTC ThunderBolt smartphone. The bug, according to several ThunderBolt owners who have taken to forums to discuss the issue, causes the audio to be muffled on video files captured using the device’s camcorder function. The bug is intermittent, so only some video recordings are affected. According to enthusiast blog Android Central, HTC has acknowledged the issue and has stated that a fix is currently in the works. In the meantime, third-party video recorders are seemingly unaffected by the bug, so there are several alternatives that can be used until HTC releases its fix. More →
Yahoo! has reportedly fixed an IMAP bug that caused the iPhone and Windows Phone devices to transmit loads of superfluous data over 3G. The bug worked like this: when a user went to check their email, the server would send more information to a user’s phone than was required to just check mail. This resulted in people accidentally consuming loads of rouge data each month. Microsoft first responded to the issue back in January after Windows Phone users began complaining about alerts stating that they were nearing their monthly data cap. On February 1st, Microsoft said that it had determined that the bug was caused by an inefficiency in the Yahoo! Mail email client and that the problem would be fixed in an upcoming update. Just two days later, programmer Rafael Rivera took the situation into his own hands, and during his investigation, discovered that the bug wasn’t just confined to Windows Phone 7 devices — it was also present on the iPhone. Just recently, Rivera updated his blog noting that Yahoo had fixed the issue and has upgraded its software from version 0.7.65_12.286037 to version 0.7.65_14.298026. More →
Google has stated that it is in the process of restoring data to accounts affected by a bug that wiped out email and chat history for some Gmail users. The number of user accounts wiped out by the bug has also been revised down again, this time from 0.08% of Gmail’s user base to 0.02%, or roughly 36,000 accounts. Google apologized for the mishap and the company insists that no data was lost as a result of the bug. Some user accounts have already been restored, the company said, and the remaining accounts should be back to normal soon. Google says the bug was caused by a storage software update it began deploying over the weekend. As soon as engineers were alerted of the issue, they stopped rolling out the update and reverted back to the old software. More →
Google confirmed on Sunday that a major bug has mysteriously deleted the entire contents from within roughly 150,000 Gmail accounts. Google initially reported the problem to be more widespread, but it revised its initial estimate down from 0.29% of total Gmail user accounts to 0.08%. According to user reports, email correspondence from within affected accounts was deleted earlier this past weekend. Affected users were initially unable to log in to their accounts, and then found that their data had been deleted once access to the accounts had been restored. Accounts were essentially reset, with years worth of emails and chats having seemingly been erased. Google appears confident that the lost data will be restored, however, and it notes that users will be unable to access their accounts while engineers address the issue. “Google engineers are working to restore full access,” Google noted on its Gmail status page. “Affected users will be temporarily unable to sign in while we repair their accounts.” More →
Earlier today, BGR broke the news that a possible Facebook glitch or hack was disabling user accounts. We have now received a response from a Facebook spokesperson, who has confirmed that a bug is to blame for the mass-deactivations. Facebook’s official statement is as follows:
Earlier today, we discovered a bug in a system designed to detect and disable likely fake accounts. The bug, which was live for a short period of time, caused a very small percentage of Facebook accounts to be mistakenly disabled. Upon discovering the bug, we immediately worked to resolve it. It’s now been fixed, and we’re in the process of reactivating and notifying the people who were affected.
While the number of disabled accounts is undoubtedly a small percentage of Facbook’s total subscriber base, the number of users impacted by the bug is easily in the thousands. Facebook assured us that it is in the process of restoring affected accounts, however, and that everything should be back to normal soon.
UPDATE: We also asked Facebook about the odd request for a scanned ID which, to us, sounded extremely fishy. As it turns out, these requests were legitimate. Facebook clarified that in some account deactivation cases when no other options are available, users may be asked to provide valid IDs. One of the results of today’s bug was apparently the initiation of this process for affected users.
When it rains, it pours, and for Sony Ericsson, this week has been one big torrential downpour. Earlier we reported on the Sony Ericsson Satio which has been pulled from the shelves of the UK’s two major retailers due to a software glitch. Only a few days later, sales of the Sony Ericsson Aino were halted due to a growing number of customer complaints with the touchscreen. Once again, the source of the complaints was traced back to a glitch in the software. Trying to minimize this public relations nightmare, Sony Ericsson responded by saying “We are working as quickly as we can to solve it. Aino has sold limited numbers in the UK and this issue affects a very small number of consumers.” The promise of a future software fix is little consolation to Aino owners affected by this glitch and a thorn to angry stockholders who must be shaking their heads in utter disbelief. More →
More bad news out of the UK for Sony Ericsson as its flagship handset has been pulled from the shelves of both Carphone Warehouse and Phones4U. The two largest mobile phone retailers in the UK have suspended sales in response to a high volume of returns due to a reported “problem with the phone.” Sony Ericsson cites a software glitch as the cause of the problem and is expected to release a software update within two to three weeks to address the issue. In the interim if you absolutely must have the Satio, Orange and Vodafone are still selling the beleaguered handset with no problems being reported in their carrier-specific versions of the handset. More →
Ahh the Samsung Impression. It’s arguably the sexiest feature phone AT&T carries right now, with its 3.2-inch WQVGA AMOLED touchscreen, slide out QWERTY, 3 megapixel camera, HTML Web browser and plenty more. Specs aside however, the Impression appears to be the next victim in a still-forming line of Samsung handsets from AT&T stricken with severe bugs. First was the Epix, which was plagued with freezes until a patch fixed the random error and brought on uncontrollable crashes. Next up, the Samsung Impression. If a user enables T9 and then types the letter “I” followed by a space, the handset will crash immediately. “I” of course, happens to be a pretty common letter to be followed by a space. Now, we all know that every phone has bugs. All of them. The issue here is the severity of the bugs plaguing Samsung handsets that available from AT&T. We’re talking about consistent freezing and crashing here, not a random blip or glitch that is easy to pass over. We love the direction Samsung is headed lately on the hardware side of things, but we sincerely hope the combination of Samsung and AT&T doesn’t turn out to spell continued problems where quality control is concerned.