AT&T had 1.44% dropped call rate for May of 2010

By on July 21, 2010 at 2:40 PM.

AT&T had 1.44% dropped call rate for May of 2010

att_logo

Responding to an online poll conducted by website Tech-Ex, AT&T gave the world some indication of what their dropped-call rate actually is. Tech-Ex conducted a reader poll that indicated AT&T’s dropped-call — for its readers — was around 4.5% for March of 2010; conversely, Verizon Wireless’ rate came in at 1.5% for the same period. The poll obviously did not sit well with AT&T and a spokesperson responded with a statement and some percentages of their own.

Statistically valid drive test shows the AT&T network continues to deliver the nation’s fastest 3G network and near best-in-class call retainability nationwide. AT&T’s network dropped only 1.44 percent of calls nationwide, within two-tenths of 1 percent of the industry leader and a difference of less than two calls out of 1,000.

Those results, from GWS, show that, on a national basis, AT&T is within just two-tenths of a percent of the industry leader in wireless call retainability. That’s a difference of just two calls in a thousand, a virtual dead-heat.

As you can see, AT&T’s data paints a much different picture with a 1.44% dopped-call rate. What do you think? Go ahead and have yourself a little network rant in the comments. More →

151 Comments

Consumer Reports: iPhone 4 antenna issues are hardware related

By on July 12, 2010 at 11:59 AM.

Consumer Reports: iPhone 4 antenna issues are hardware related

Consumer Reports logo

Consumer Reports has just published a report on the iPhone 4 that refutes Apple, Inc.’s claim that the iPhone 4 signal issues are a “shocking” software error. Consumer Reports says:

Our findings call into question the recent claim by Apple that the iPhone 4′s signal-strength issues were largely an optical illusion caused by faulty software that “mistakenly displays 2 more bars than it should for a given signal strength.”

The tests also indicate that AT&T’s network might not be the primary suspect in the iPhone 4′s much-reported signal woes.

The report goes onto say that Consumer Reports can not recommend the iPhone 4 due to the antenna/signal issues that are obviously and apparent. CR adds a little bit of insult to injury by saying, “We did, however, find an affordable solution for suffering iPhone 4 users: Cover the antenna gap with a piece of duct tape or another thick, non-conductive material. It may not be pretty, but it works.” Ouch. Hit the jump for the video and link to the full report. More →

301 Comments