Danger Sidekick service ends today for all users, bye bye data, bye bye AppleTech

By on May 31, 2011 at 11:18 PM.

Danger Sidekick service ends today for all users, bye bye data, bye bye AppleTech

It’s been a long time coming, but the day is finally here. At the end of tonight, the servers that made your Sidekick devices so great — that insanely addictive push email, one of the best AIM experiences, one of the first app stores, and more — will be shut down for good. Since the Danger Sidekick devices were tied directly to the cloud, the devices had limited memory. What this means is that since there will no longer be data on the server, the data on your Sidekick will erase if your phone loses it’s charge. T-Mobile has recommended that Sidekick users go into T-Mobile locations to help get their data backed up, but if you’ve missed the boat, you can hit up your online T-Mobile account at the link below to access and export your data for free.

Note: the T-Mobile Sidekick 4G, the company’s latest Sidekick (Android, not Danger) is not at risk of losing data or service. More →

14 Comments

T-Mobile Sidekick 4G gets official, coming later this spring

By on March 15, 2011 at 12:00 AM.

T-Mobile Sidekick 4G gets official, coming later this spring

Remember your first Sidekick? That black and white screen… but oh, the AOL Instant Messanger. T-Mobile is back at it with a brand new Sidekick, though quite a few things have noticeably changed. For starters, this isn’t your younger cousins’ Sidekick Slide — Microsoft-owned Danger is nowhere to be found on here — Google’s Android OS powers the Samsung-manufactured device, and it’s pretty feature packed. The new Sidekick 4G rocks a 3.5″ display, support for T-Mobile’s 21Mbps 4G HSPA + network, a 1GHz Cortex A8 Hummingbird CPU, front-facing video camera, signature Sidekick QWERTY keyboard with “pop-tilt” hinge, and is preloaded Twitter and Facebook applications. Two color choices, matte black and pearl magenta will be available from T-Mobile when the device launches “later this spring”. Pricing has not yet been announced. Full press release after the jump! More →

24 Comments

T-Mobile offers discounted Samsung phones, waived ETFs to Sidekick owners

By on March 3, 2011 at 11:25 PM.

T-Mobile offers discounted Samsung phones, waived ETFs to Sidekick owners

T-Mobile has begun sending letters to remaining Sidekick users in order to notify them that the Danger Services powering Sidekick phones will no longer be operational as of May 31st. T-Mobile first announced the imminent shut down on Tuesday. What can current Sidekick users expect in return for being forced to part with their beloved Danger phones? Half off a select Samsung phone between now and May 31st, or a waived ETF should they choose to take their business elsewhere. Oh, and users will have to sign a new two-year contract should they opt for the discount Samsung phone. Hit the break for the full letter T-Mobile sent affected subscribers. More →

6 Comments

Sidekick users beware: Danger Services to shutter on May 31st

By on March 1, 2011 at 7:09 AM.

Sidekick users beware: Danger Services to shutter on May 31st

In a statement released at 12:00AM ET this morning, T-Mobile announced that Microsoft’s Danger Services — the service that powers T-Mobile’s Sidekick — will be shutdown on May 31, 2011. The announcement was brief, and noted that T-Mo will be providing offers to Sidekick customers, incentivizing them to transition to a new device before the end of May. A web tool has been created that will allow users to export their personal data from the Danger service — including contacts, photos, calendar, notes, to-do lists, and bookmarks — for importation onto a new device. The full statement from T-Mobile is waiting for you after the break. More →

17 Comments

T-Mobile CEO confirms Sidekick 4G, Galaxy S 4G; Froyo for first Vibrant coming soon

By on January 20, 2011 at 11:36 AM.

T-Mobile CEO confirms Sidekick 4G, Galaxy S 4G; Froyo for first Vibrant coming soon

T-Mobile USA’s new CEO Phillip Humm confirmed at an event on Thursday that the carrier will soon launch a pair of new “4G” HSPA+ phones. Humm noted that T-Mobile will soon announce a 4G version of Samsung’s Galaxy S smartphone as well as a 4G addition to the popular Sidekick line that will run Android. “We will launch as new the Samsung Galaxy S 4G … and coming soon, will also be a Sidekick 4G. Everybody knows the Sidekick, and we’re going to relaunch the Sidekick and bring it as a 4G device, Android based, into the market,” Humm said at the event. While he didn’t refer to the Vibrant 4G by name — instead, he called it a “Galaxy S 4G” — Humm’s confirmation certainly firms up our exclusive report from earlier this week. We can likely expect both handsets to be announced next month at Mobile World Congress, and Humm confirmed that both devices will launch in the first half of this year. T-Mobile also said at the even that its current Vibrant smartphone will finally receive a software update “very soon,” and that the carrier will not offer Apple’s iPhone in the near future due to the device’s incompatibility with its AWS 3G network.

UPDATE: Check that. It looks like T-Mobile went with the “Galaxy S 4G” moniker instead of “Vibrant 4G.” Since it’s basically the same phone with the addition of newer HSPA+ compatibility from the looks of things, the carrier likely wanted to distinguish it from its predecessor as much as possible. More →

30 Comments

T-Mobile halting Sidekick sales July 2nd

By on July 1, 2010 at 3:34 PM.

T-Mobile halting Sidekick sales July 2nd

sidekicklx1

We don’t think there will be too many tears shed over this news, but T-Mobile today announced that it will be halting sales of both the Sidekick LX and Sidekick 2008 as of tomorrow, July 2nd (we called it.) There’s no bug, defect or data loss SNAFU to blame; just the cold realization that there’s no room for such a product in a smartphone obsessed nation. Here’s how T-Mobile is spinning it.

As T-Mobile looks to further innovate and raise the bar for the next iteration of the T-Mobile Sidekick, as of July 2, the Sidekick LX and Sidekick 2008 will no longer be available through T-Mobile, including retail stores, care, telesales and online. While we work on the next chapter of our storied Sidekick franchise, T-Mobile will continue to provide our loyal Sidekick customers with product service and support. Stay tuned for exciting updates in the months ahead, which we expect will provide customers with a new and fresh experience.

Two Microsoft feature phones killed off in two days? Not looking too good for the Redmond Boys, now is it? Let’s hope Windows Phone 7 will step up to the plate and knock one out of the park. More →

34 Comments

Project Pink Turtle and Pure spotted again, headed to Verizon Wireless

By on March 4, 2010 at 3:37 PM.

Project Pink Turtle and Pure spotted again, headed to Verizon Wireless

project-pink-verizonleakProject Pink lives! With all the excitement over the Windows Phone 7 Series rollout, most everyone forgot about the Sidekick-inspired Project Pink phones. Everyone except for Microsoft and Verizon Wireless it seems, who have been planning for the launch of at least one and maybe two of these new handsets. While we have been drooling over the LG Panther, a third party marketing company contracted by Microsoft has been busy dressing up the rendered image of the Project Pink Turtle handset in glorious Verizon Wireless marketing garb. According to the leaked marketing materials obtained by Gizmodo, the oval vertical slider, otherwise known as the Turtle, will be launched by Microsoft with Verizon Wireless as a launch partner in an arrangement that may (or may not) be exclusive. The phone will focus on social networking and will run a novel OS that is not Windows Phone 7. The leaked document also hints at an application store for the Pink phone but details on the store’s platform and distribution model are unknown. That is what we have on the Turtle, hit the jump for the details on the rather unusual Pure. More →

17 Comments

Windows Mobile 7 to be announced at MWC 2010, Project Pink phones to arrive this spring?

By on February 12, 2010 at 6:20 PM.

Windows Mobile 7 to be announced at MWC 2010, Project Pink phones to arrive this spring?

microsoft-windows-phone-logo

The Wall Street Journal has chimed in and offered their inside information on the Windows Mobile and Project Pink rumors that have been circulating recently. Though it lacks the details of the earlier leaks, the Wall Street Journal confirms that Microsoft will publicly announce Windows Mobile 7 at MWC 2010 and are flying out Steve Ballmer to head up the show. As rumored, the latest generation of Microsoft’s mobile platform is expected to radically change the look and feel of Windows Mobile bringing a whole new Zune-like UI to this currently lackluster OS. Project pink was also confirmed by the WSJ and, as rumored, is a new series of handsets based upon Danger’s Sidekick line of mobile phones. The Project Pink phones are said to be social networking powerhouses which will appeal to a teen-aged audience. Though not expected to be announced at MWC 2010, the “Pink” handsets are slated for a spring launch on both Verizon Wireless and Vodafone. More →

12 Comments

Microsoft's timeline for Windows Mobile 7 and Project Pink detailed

By on January 27, 2010 at 12:02 PM.

Microsoft's timeline for Windows Mobile 7 and Project Pink detailed

microsoft-windows-phone-logo

In one fell swoop, CNET’s Ina Fried has apparently put an end to all the rumors regarding Windows Mobile 7 and those Project Pink phones. According to Fried, Mobile World Congress 2010 may herald a new beginning for Microsoft as it attempts to win back the smartphone market with the unveiling of Windows Mobile 7. Shortly after Windows Mobile 7′s official debut, Microsoft is expected to provide developers who attend the at the Mix10 Conference in March with information necessary to begin development for Windows Mobile 7. Though an official launch date has not been determined, Microsoft is aiming to finalize the code for Windows Mobile 7 by Summer 2010 with the intent of launching devices in the latter half of the year. As a side project separate from Windows Mobile 7, Microsoft will leverage the technology and talent of Microsoft-owned Danger by developing a new line of consumer phones that will form the foundation for the next generation Sidekick. These new “Sidekicks” will be powered by Windows Mobile and will integrate with Zune and other Microsoft services. They have already been pictured and will most likely not be a mobile phone version of the Zune HD that everyone was gossiping about last year. These Project Pink devices are expected to debut later this year ahead of Microsoft’s Windows Mobile 7 offerings. So it might make sense T-Mobile is looking to can the existing device line… More →

33 Comments

Microsoft and Danger recover “most” Sidekick user data

By on October 15, 2009 at 3:41 PM.

Microsoft and Danger recover “most” Sidekick user data

t-mobile-sidekick-lx-carbon-front-open-youtube-1

These past two weeks have been one hell of an emotional roller coaster for Sidekick users, but it looks as if all isn’t lost as Roz Ho, Corporate Vice President of Premium Mobile Experiences for Microsoft posted this message on T-Mobile’s Sidekick forum:

We are pleased to report that we have recovered most, if not all, customer data for those  Sidekick customers whose data was affected by the recent outage.  We plan to begin restoring users’ personal data as soon as possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible.

We now believe that data loss affected a minority of Sidekick users.  If your Sidekick account was among those affected, please continue to log into these forums for the latest updates about when data restoration will begin, and any steps you may need to take. We will work with T-Mobile to post the next update on data restoration timing no later than Saturday.

So just what was the cause of this who debacle? Oh you know, just another one of those “system failures” caused by a mischievous data gnome that triggered a “data loss in the core database and the back-up.” Oh well, it happens. At least you’re likely to get getting your data, one months free service and a $100 gift card for the inconvenience. Or maybe not the last two parts?

Read

19 Comments

T-Mobile USA releases official statement on Sidekick outage, $100 gift card

By on October 12, 2009 at 8:58 PM.

T-Mobile USA releases official statement on Sidekick outage, $100 gift card

sidekicklx1

There’s not too much to say so we’ll let T-Mobile do the talking…

Dear valued T-Mobile Sidekick customers:

We are thankful for your continued patience as Microsoft/Danger continues to work on preserving platform stability and restoring all services for our Sidekick customers.  We have made significant progress this past weekend, restoring services to virtually every customer.  Microsoft/Danger has teams of experts in place who are working around-the-clock to ensure this stability is maintained.
Regarding those of you who have lost personal content, T-Mobile and Microsoft/Danger continue to do all we can to recover and return any lost information.  Recent efforts indicate the prospects of recovering some lost content may now be possible.  We will continue to keep you updated on this front; we know how important this is to you.

In the event certain customers have experienced a significant and permanent loss of personal content, T-Mobile will be sending these customers a $100 customer appreciation card.  This will be in addition to the free month of data service that already went to Sidekick data customers.  This card can be used towards T-Mobile products and services, or a customer’s T-Mobile bill.  For those who fall into this category, details will be sent out in the next 14 days – there is no action needed on the part of these customers.  We however remain hopeful that for the majority of our customers, personal content can be recovered.

Sidekick customers can continue to visit T-Mobile Sidekick Forums (http://www.t-mobile.com/sidekick) on a regular basis to access the latest updates, as well as FAQs regarding this service disruption.  The Forums also offers tips and suggestions for rebuilding content on your device.

58 Comments

T-Mobile temporarily discontinues the Sidekick line following data outage

By on October 12, 2009 at 2:19 PM.

T-Mobile temporarily discontinues the Sidekick line following data outage

If you make your way onto T-Mobile’s website, you might end up shedding a single tear for what you find in the Sidekick section — they’re all labeled temporarily out of stock. T-Mobile is reportedly stopping the sales of Sidekick online and in some retail stores. We really can’t blame them after the massive outage that the Danger servers had followed by permanent loss of user data. We’re not sure if or when the Sidekick will be available again, but drastic times call for drastic measures. The last thing T-Mobile needs is more customers demanding refunds or trying to terminate contracts after losing valuable info on their phones. Is anyone shattered by this news, or are you feeling indifferent?

Read

52 Comments