Sprint, the nation’s third largest wireless carrier, is the only major wireless provider that continues to offer unlimited smartphone data plans. When its network finally landed Apple’s iPhone, many people feared unlimited data would be heading out the door. Sprint continued to offer the plans, however, and will continue to do so even after its 4G LTE network goes live later this year and once it launches Apple’s next-generation iPhone. “I’m not anticipating the unlimited plan would change by that point,” Sprint CEO Dan Hesse told CNET. “That’s our distinctive differentiator.” The CEO believes the decision to stick with unlimited data for the iPhone has proved helpful in the company’s mission to appeal to new customers. “Frankly, it’s a marriage made in heaven,” he said about the combination of unlimited and the iPhone. “We’re clearly attracting customers from our competitors.” Hesse stressed, however, that he didn’t know when Apple would release the next iPhone, or whether it would even have LTE. “Our expectation is that we will all get the same device at the same time,” he said. More →
Sprint chief executive Dan Hesse is being watched closely by the company’s board of directors, but the CEO has to answer to investors and subscribers as well. Last year in October, Hesse revealed that the company is placing a massive $15.5 billion bet on Apple’s iPhone, and in a recent interview with the GSMA’s Mobile World Live blog, Hesse defended the move, which has been criticized by a number of industry watchers. Read on for more. More →
After five years at Sprint’s helm, CEO Dan Hesse’s effectiveness is being called into question. While Hesse and his team have managed to stall subscriber defection, revenue continues to decline. With flops in Clearwire, WiMAX, LightSquared and a risky $15.5 billion gamble on Apple’s iPhone, Sprint investors fear the CEO may not have what it takes to lead the company against AT&T and Verizon Wireless in an industry that regulators fear has already grown too concentrated. Big investors have voiced strong concerns that the company’s management, led by Hesse, isn’t up to the job, The Wall Street Journal reported on Monday. Dragos Stefanescu, a director for the Ontario Teachers’ Pension Plan, sharply criticized Mr. Hesse at a lunch meeting in Boston last year, voicing his concerns about Sprint’s complicated network plan. The Journal’s sources, however, claim that the board remains confident in Hesse, though their close watch over every move the CEO makes suggests otherwise. “The board has been stunningly engaged,” one person said. “It sort of has to be because the company’s not doing well.” More →
Sprint announced on Wednesday that it expects to activate its upcoming 4G LTE network in Baltimore and in Kansas City. The carrier has already said that it will flip the switch on its first 4G LTE networks in Atlanta, Dallas, Houston and San Antonio by mid-2012. The carrier’s first LTE devices will include Samsung’s Galaxy Nexus, the LG Viper 4G LTE and the Sierra Wireless Tri-Network mobile hotspot. Sprint said it also expects to improve the 3G coverage in each of the aforementioned markets. Sprint’s CEO Dan Hesse also said Wednesday that 86% of the phones his company sold during the fourth quarter were smartphones and that 66% of Sprint’s subscriber base now use smartphones, and the carrier’s 4G LTE network will certainly benefit any smartphone user that may be looking for faster download and upload data speeds. Sprint’s full press release follows after the break. More →
Sprint’s CEO Dan Hesse said in a note to employees Friday that Sprint will merge the marketing and sales teams of its enterprise and consumer businesses into one body. Hesse said the carrier is restructuring in an effort to better streamline its operations, Reuters reported on Friday. As a result, Sprint is also removing four executives from their roles with the firm. “As the wireless market has evolved, the lines between consumers and businesses have blurred,” Hesse said, according to a note to employees obtained by Reuters. “We believe that we no longer need to support two separate business units, and that it is more logical now to evolve to unified marketing and sales organizations. Because of the enormous investments we’re making this year in Network Vision and in the iPhone, we need to consistently be looking for ways to be more efficient.” Sprint’s chief marketing officer Bill Malloy will run the merged marketing and sales unit. Sprint has decided to remove the president of its consumer services group, Bob Johnson, the president of its integrated solutions group, Danny Bowman, the senior vice president of its corporate development and spectrum, Chris Rogers, and the senior vice president of consumer marketing, John Carney. More →
Almost every one of Sprint’s recent commercials takes aim at other carriers’ data caps and throttling, while the Now Network promotes “truly unlimited” data. However, on Wednesday reports began to circulate that Sprint throttles the top 1% of unlimited data users. Sprint responded to these claims and assured customers that it is indeed the only carrier with truly unlimited smartphone data. “Sprint does not throttle any postpaid phone data users for on-network or off-network usage,” a Sprint representative posted on the company’s website. “Sprint is the only national carrier offering smartphone users truly unlimited data with no throttling, metering or overages while on the Sprint network.” The company clarified that it has various “terms and conditions which prohibit certain types of data use that may impair other customers’ usage or harm or interfere with the network.” Sprint claims CEO Dan Hesse was referring to the company’s right to terminate the service of users who violate these terms when he said “for those that want to abuse it, we can knock them off.” More →
Sprint, a carrier that often touts itself as the only carrier with “truly unlimited” data plans, actually throttles its heaviest data users. Speaking at an investor conference on Thursday, Sprint CEO Dan Hesse admitted that Sprint imposes limits the top 1% of data hogs. “For those that want to abuse it, we can knock them off,” Hesse said. The executive explained that Sprint needs to throttle — or slow down the data speeds — of its heaviest users in order to make room for the growing number of smartphone users on its 3G and 4G WiMAX networks. Earlier on Thursday Sprint detailed its first 4G LTE markets, which will roll out in Atlanta, Dallas, Houston and San Antonio during the first half of this year. More →
Sprint on Thursday announced the first markets that will be upgraded with 4G LTE service this year. The company’s LTE network will launch in the first half of this year in Atlanta, Dallas, Houston and San Antonio, CEO Dan Hesse revealed during a talk at the Citigroup Entertainment, Media and Telecommunications Conference. Hesse also said that Sprint would be upgrading its 3G coverage in those markets at the same time. Sprint was the first carrier in the United States to deploy a 4G network, but it opted to use WiMAX technology rather than LTE. In the fall of 2011, however, Sprint announced that the company would convert to a single-network architecture, moving away from CDMA and WiMAX as it rolls out its LTE network. Rather than abandoning the company’s old technology, Sprint inked a deal with Clearwire to continue supporting WiMAX through 2015. Sprint’s full press release follows below. More →
Sprint CEO Dan Hesse has been an outspoken opponent of AT&T’s proposed $39 billion acquisition of T-Mobile USA since it was announced earlier this year. Hesse has repeatedly warned that such a merger would “stifle innovation” and put “too much power would be in the hands of two,” and it is understandable that the CEO of the nation’s No. 3 wireless carrier would take such a stance. The Sprint chief may have given the world a bit more insight into his motives on Wednesday, however, when he made some interesting comments at an investor conference. More →
House Judiciary Committee chairman Lamar Smith wrote a letter to FCC chairman Julius Genachowski and Eric Holder, the Attorney General of the United States, on Tuesday expressing his support of AT&T’s planned $39 billion acquisition of T-Mobile. Smith said he believes the FCC and the Department of Justice have only heard “one side of the story” from members of congress who provided “limited information” during recent briefings. Smith also said that his committee has “heard evidence” that the merger will:
Substantially improve the quality of the capacity of its broadband network thereby creating jobs an spurring innovation; use existing spectrum more efficiently to overcome the current spectrum shortage; expand its LTE mobile broadband Internet service to 97% of America including much of rural America; and provide better service to its customers thereby giving its competitors an incentive to improve their service.
Smith said any evidence from the congressional hearings that omits the aforementioned points “paints an incomplete picture.” Sprint has been one of the most vocal opponents of the merger and has said that, in contrast to creating jobs and innovation, the acquisition will “stifle” innovation in the U.S. Wireless market. Read on for more. More →
BGR is at Sprint’s corporate headquarters in Overland Park, Kansas this week for a few days of meetings, tours of the massive Sprint campus and, of course, delicious barbecue. Expect plenty of coverage to come, but among the first stops this afternoon was a great little Q&A session with Sprint CEO Dan Hesse. Sprint’s chief executive had plenty to say about the AT&T/T-Mobile merger as he always does, though he was very candid with us today in admitting that his mission is both personal and professional. Hesse has a long history in the wireless industry as well all know, and he sees this merger as potentially putting an end to the wireless landscape as we know it in the U.S. “I hope you like 4G,” Hesse said, “because it could be the last generation of wireless network in the U.S.” Hesse feels like he has some level of personal duty to ensure that competition and innovation are maintained in the U.S. market, and while Sprint does have contingency plans in place, he is doing everything in his power to ensure that the FCC makes “the right decision.” Hesse also fielded several questions concerning Clearwire’s — and in turn, Sprint’s — stalled 4G WiMAX rollout in the face of Verizon’s aggressive LTE rollout and T-Mobile’s aggressive HSPA+ 42 upgrades. Hesse acknowledged that things have slowed lately, but he confirmed that Sprint has big plans moving forward that will be revealed this fall. In short, Sprint is most certainly not standing still. Of course no comment was made regarding the rumored LightSquared deal that could bring 4G LTE to Sprint subscribers in the near future.
Sprint’s CEO Dan Hesse has been a staunch opponent to AT&T’s planned $39 billion acquisition of T-Mobile. He has already proclaimed that the merger would “stifle innovation” in the U.S. wireless market, and now he’s stepping up his game. “Clearly, purely, we want to win and block the merger,” Hesse told Bloomberg in a recent interview. Reportedly, the CEO is working with 18 state regulators to stop the deal, and has even been speaking to CEOs of large U.S. tech firms to get others to speak out against the acquisition. Hesse says he wants the best for the entire industry, not just for Sprint. “The industry just won’t be as innovative and as dynamic as it has been,” he said. “It’ll gum up the works when everything has to go through these two big tollbooths, one that’s called AT&T and one that’s called Verizon.” AT&T’s CEO, Randall Stephenson, has argued the opposite. Stephenson says the merger will improve reliability on his network and will result in net job growth. Despite AT&T’s backing from major industry players such as Facebook, Microsoft, and Qualcomm, Hesse isn’t giving up. “An underdog is not thinking about the point spread; they’re thinking about winning the game,” Hesse said. “We can win this.” More →
Are you an AT&T or T-Mobile small business customer? Sprint wants your business, and it’s offering some pretty compelling discounts to woo you. A leaked internal document says “Come on over to Sprint and see how we can be a great partner,” and it offers AT&T and T-Mobile enterprise customers a 12% discount, 2 handset offers, and $175 CL port-in credit. It’s not as nasty as the carrier’s earlier smear campaign, which asked “Do you have the feeling the AT&T/T-Mobile love connection won’t end with a ‘Happily Ever After?’,” and offered to pay the $175 early-termination fee, but it certainly shows the carrier’s anxiety about the AT&T/T-Mobile acquisition. Sprint has expressed deep concerns about the merger and its CEO, Dan Hesse, said that it will “stifle innovation” in the U.S. wireless market if approved. Sprint’s new deal reportedly runs through July 23rd. Read on for the full image. More →