Speaking to The New York Times in an interview on Tuesday, Sony’s CEO Howard Stringer discussed the company’s recent security breach, and what his firm is doing to make sure such a large scale attack doesn’t happen again. Stringer argued that Sony reported the breach quickly, despite waiting nearly a week to notify its customers that hackers had stolen personal information, including credit card numbers. “We still have a lot of investigation to do to find out how this happened, but we’re not there yet,” Stringer explained. Sony’s corporate executive officer and executive vice president, Kazuo Hirai, said also noted that Sony is working to examine security on “every level of the company … from televisions to eBooks, and onwards.” Sony will create new security positions within the company, and the security employees with be tasked with setting up a “system to avoid this type of event again — putting a new system in place,” Hirai explained. Sony began restoring its PlayStation Network services in the United States last weekend after issuing a firmware update for the PlayStation 3. More →
On its PlayStation Network blog today, Sony gave an official statement on when the PlayStation Network will be back online. The short answer is “at least a few more days.” Sony has also promised that both Qriocity and PSN should be available by May 31, however, so it could take a bit longer, too. Both networks went down after Sony suffered a massive security breach during which hackers stole 12.3 million credit card numbers and compromised personal data from 101 million accounts. “I know you all want to know exactly when the services will be restored,” Sr. Director, Corporate Communications & Social Media Patrick Seybold wrote on Sony’s PSN blog. “At this time, I can’t give you an exact date, as it will likely be at least a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process.” More →
Sony’s president, chairman, and CEO, Howard Stringer, has issued letter of apology to PlayStation Network, Qriocity, and other Sony users who have been affected by the firm’s massive security breach. “Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it,” Stringer said. “We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.” A total of 101 million accounts across Sony’s network were compromised and 12.3 million credit card numbers were stolen by hackers. However, Stringer said that there’s currently no evidence that those numbers have been misused and that Sony has issued a $1 million identity theft insurance policy for U.S. PSN and Qriocity customers, with other regions to follow. Hit the jump for more from Stringer’s letter, including information on Sony’s “Welcome Back” package.