Earlier this week TmoNews suggested that T-Mobile may have started to pull the G2x from store shelves due to performance issues. T-Mobile confirmed with BGR on Wednesday that the unit was simply missing from shelves due to “high demand” and “inventory constraints.” However, PCMag is now reporting that T-Mobile may also be working on a software fix for some G2x after some customers have reported random restarts and shutdowns. “Customer satisfaction for the G2x has been high,” T-Mobile said. “As with any new device, a small percentage of customers have commented about possible improvements and we are working with LG to deliver a software update, which we expect to offer some performance issues.” T-Mobile may issue this fix at the same time it rolls out its planned Android Gingerbread update, which the carrier announced will occur sometime before summer. More →
After hearing some reports that the T-Mobile LG G2x was being pulled possibly for defects, we reached out to T-Mobile for comment. According to T-Mobile, that’s not the reason the phone has been so hard to find. Instead, the G2x has been so popular that there have been inventory constraints. Here’s the full statement we received from T-Mobile:
The T-Mobile G2x with Google has been a highly popular device with both customers and employees since its launch last month, and high demand has resulted in inventory constraints, which we are working with LG to address.
After spending some time with the T-Mobile G2x, we didn’t find any manufacturing defects or issues with the handset.