Comcast TWC Merger Lobbying

Comcast to blitz DC with ‘one of the biggest lobbying teams ever’ to push TWC merger

By on May 23, 2014 at 9:45 PM.

Comcast to blitz DC with ‘one of the biggest lobbying teams ever’ to push TWC merger

The proposed Comcast-Time Warner Cable merger seems to be about as popular as a Godzilla-Mothra merger among consumers, especially since we learned earlier this week from the American Customer Satisfaction Index that Comcast and TWC are now the two most hated companies in the United States. Comcast seems to know that it can’t convince consumers that the merger is a good idea, which is why it’s instead conducting an all-out blitz to convince America’s lawmakers and regulators to jam through the merger with as little resistance as possible. More →

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Comcast T-Mobile Merger Proposal

The one merger proposal that’s even worse than Comcast-TWC

By on May 23, 2014 at 10:55 AM.

The one merger proposal that’s even worse than Comcast-TWC

Think the proposed Comcast-Time Warner Cable merger is a bad idea? Then just wait until you hear what UBS analyst John Hodulik has in mind. In a new research note flagged by Barron’s, Hodulik explains why he thinks AT&T’s bid to buy DirecTV will not only help Comcast get its TWC merger passed but will also push Comcast to get into the wireless space to go head-to-head with AT&T and Verizon. And you know what this means: Hodulik thinks Comcast will then try to buy T-Mobile. More →

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Comcast TWC Customer Satisfaction

Massive survey finds Comcast and TWC are the two most hated companies in America – period

By on May 20, 2014 at 12:01 AM.

Massive survey finds Comcast and TWC are the two most hated companies in America – period

The only consumer survey that matters has found that among all businesses across every industry, Comcast and Time Warner Cable are the two most hated companies in America. The American Customer Satisfaction Index, which is put out quarterly by the University of Michigan’s Ross School of Business and is considered the most comprehensive customer satisfaction survey in the United States, has just come out with a new survey showing once again that Comcast and TWC have the lowest customer satisfaction ratings of any ISPs in the United States. And that’s not even the worst news for the two companies in the latest survey.

More →

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Cable Subscriber Totals Q1 2014

Cable companies just had their best quarter since 2011

By on May 16, 2014 at 8:15 PM.

Cable companies just had their best quarter since 2011

Cable companies are losing cable subscribers who have decided to cut the cord, but it now appears they are losing these customers at a much slower rate. According to IHS, cable companies lost 132,000 subscribers in the first quarter of 2014, which marks the least number of customers cable has shed since the first quarter of 2011. That figure was also down from the 265,000 subscribers pay TV companies lost in the first quarter last year. More →

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Opinions
Why Comcast Data Caps Are Bad

Why you’re going to absolutely hate Comcast’s data caps

By on May 15, 2014 at 1:25 PM.

Why you’re going to absolutely hate Comcast’s data caps

If there’s one thing Comcast loves doing, it’s figuring out how to grab even more money from its subscribers. But Comcast has a problem: More and more customers are choosing to reject its beloved bundles and only subscribe to it for Internet services so they can watch their favorite shows through Netflix, Hulu, Amazon and other online streaming services. To squeeze more money from these rascally cord cutters, Comcast has now said that it plans to implement bandwidth caps that will slap its users with fees if they watch too many episodes of House of Cards over its network. More →

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Comcast Broadband Caps

Comcast’s latest gift to subscribers: Broadband caps for everyone

By on May 15, 2014 at 1:06 PM.

Comcast’s latest gift to subscribers: Broadband caps for everyone

The confluence of two huge events in the world of tech — the Comcast-TWC merger and the potential death of net neutrality — might have even wider reaching effects than expected for consumers. Speaking with investors on Wednesday, Comcast Executive VP David Cohen announced that the company is expected to implement a “usage-based billing” system within the next five years, effectively capping data usage for subscribers. More →

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Cord Cutter Data Consumption

Another huge reason for cable companies to fear cord cutters

By on May 14, 2014 at 9:41 AM.

Another huge reason for cable companies to fear cord cutters

Pay TV companies hate cord cutters. The logic behind that hatred seems fairly obvious: pay TV packages are huge revenue generators for these giant companies, and ditching them leads to lost revenue. But there’s another reason pay TV giants like Comcast and Time Warner Cable are afraid of the cord cutting movement. Cord cutters don’t just lead to lost revenue, they also cost companies more money than average subscribers. More →

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Comcast Internet Service

Level 3 calls out Comcast, TWC and others for ‘deliberately harming’ their own broadband service

By on May 6, 2014 at 9:25 AM.

Level 3 calls out Comcast, TWC and others for ‘deliberately harming’ their own broadband service

Level 3, a tier 1 Internet service provider based in Colorado, has called out Comcast, Charter, Time Warner Cable and other top U.S. ISPs for “deliberately harming the service they deliver to their paying customers.” More →

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Why Is Comcast So Bad

How Comcast gets whatever it wants despite being one of America’s most hated companies

By on April 24, 2014 at 12:20 PM.

How Comcast gets whatever it wants despite being one of America’s most hated companies

Comcast may be one of the most hated companies in the United States, but it does have a lot of friends where it matters most: In government. OpenSecrets does a nice job of breaking down Comcast’s extensive ties to current and former government officials, headlined by former FCC commissioner Meredith Baker, who became a lobbyist for Comcast right after leaving her post at the commission, and former FCC chairman Michael Powell, who is now lobbying in favor of the Comcast-Time Warner Cable merger as the head of the National Cable and Telecommunications Association. More →

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Home Internet Speed Test

Study shows you’re probably not getting the broadband speeds you’re paying for

By on April 23, 2014 at 4:07 PM.

Study shows you’re probably not getting the broadband speeds you’re paying for

Broadband Internet service is still painfully expensive in the United States and to make matters worse, a new study shows that most American households aren’t getting the fast data speeds they are paying for. More →

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Comcast Vs. Netflix TWC Merger

Comcast lashes out at Netflix over opposition to TWC merger

By on April 22, 2014 at 11:00 PM.

Comcast lashes out at Netflix over opposition to TWC merger

Gee, do you think that Netflix publicly coming out against the Comcast-Time Warner Cable merger has struck a nerve with Comcast? Within hours of Netflix declaring its opposition to the proposed $45 billion merger, Comcast came out with a statement that accused Netflix of relying on “inaccurate claims and arguments” to make its case. More →

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Comcast Customer Service

Comcast says its customer service does a great job ‘way more than 99%’ of the time

By on April 22, 2014 at 9:15 AM.

Comcast says its customer service does a great job ‘way more than 99%’ of the time

Comcast received the dubious honor of being named the “worst company in America” earlier this month, and it regularly receives poor rankings in customer satisfaction surveys due to complaints that focus on the company’s service quality and problems with the quality of customer service it provides. According to Comcast’s executive vice president David Cohen, however, the company’s bad image makes no sense because its customer service is fantastic. More →

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Comcast-TWC Merger Netflix

Netflix officially comes out against the Comcast-TWC merger

By on April 21, 2014 at 4:49 PM.

Netflix officially comes out against the Comcast-TWC merger

In addition to news on possible price increases, Netflix on Monday also officially took a stance against the proposed $45 billion merger of Comcast and Time Warner Cable. In its letter to shareholders released Monday, Netflix said that a combined Comcast and TWC would “possess even more anticompetitive leverage to charge arbitrary interconnection tolls for access to their customers.” To back up its reasoning, Netflix said that the decline of DSL has made cable Internet the default broadband technology for most Americans and claimed that if the merger were approved then many American households would have “Comcast as the only option for truly high-speed broadband” that offers service of 10Mbps or higher. More →

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