Calling your cable company’s customer service department when you have a problem with your TV, home phone or Internet service can often be an infuriating experience. Sad though it may be, cable companies in the U.S. are known far and wide for providing poor customer care, and they are regularly ranked at the bottom of studies that focus on customer service and customer relations.
Soon, the rage experienced by some cable subscribers may reach an all new level when their service goes out. Why? Because they won’t even be able to reach Comcast customer care if their home phone and Wi-Fi-only mobile phone service are both powered by the same equipment. More →