There’s a lot to like about Hulu but it’s never posed any kind of threat to Netflix, despite its clear ambitions for doing so. If you want some perspective, consider that the last time Hulu announced its subscriber numbers, it had 6 million in total. Netflix, meanwhile, added a stunning 4.9 million subscribers over the last quarter alone and now boasts a subscriber base of more than 62 million worldwide. More →
Is there anything Comcast could do at this point to save its controversial proposed merger with Time Warner Cable? According to a new report in The Wall Street Journal, the answer is “no.” Although Comcast is set to have an exclusive meeting with U.S. regulatory officials on Wednesday to offer concessions in a last-minute bid to saving the deal, the Journal’s sources say that it’s unlikely Comcast can offer anything that will make either the Department of Justice or the Federal Communications Commission warm to the proposed deal. More →
Comcast has spent ungodly sums lobbying the government to sign off on its proposed merger with Time Warner Cable but right now that investment is looking like a massive bust. The Wall Street Journal reports that Comcast knows the government at the moment is unlikely to approve the merger, which is why it’s making a last-minute blitz this week to see if there are any concessions it can offer that will get the Department of Justice and the Federal Communications Commission to support the deal. More →
It’s hard to believe, but it sounds like American antitrust regulators have concluded that a merger between America’s two most hated companies is not in the public interest. Bloomberg is reporting that “staff attorneys at the Justice Department’s antitrust division are nearing a recommendation to block” the proposed merger, which would make it extremely unlikely that the DOJ would sign off on the deal. More →
As we’ve seen in the past, it can be really, really hard to cancel your Comcast service. TwinCities.com brings us the story of a man from St. Paul, Minnesota whose entire house tragically burned to the ground, leaving nothing behind… except for his Comcast service and the prospect of being billed for it. More →
Whenever your rivals complain to the Council of Better Business Bureau’s National Advertising Division, one of two things are possible: Your ad is either really deceptive or it’s really effective. Comcast last year scored some points for going after a particularly deceptive AT&T ad that bragged about having “the fastest Internet for the price” for a 3Mbps service that cost $30 per month. However, the company’s latest complaint about DirecTV’s hugely effective ad campaign starring Rob Lowe doesn’t strike us as nearly as persuasive. More →
Well, would you look at Comcast getting all feisty in the face of competition! The cable giant announced on Thursday that it’s going to start offering a new service capable of delivering speeds of up to 2Gbps in the Atlanta metro area starting next month. What makes this even more impressive is that the service will be symmetrical, which means that you’ll get maximum download and upload speeds of 2Gbps. More →
For many of us, having Internet service in our homes is as essential as having landline telephone service was 30 years ago. Given how many people work from home on at least some level now, we need some way to get online besides wireless carriers that often put limits on how much data we can use each month. In fact, many people nowadays wouldn’t even think of moving into a house that wasn’t able to connect to the web at all. More →
Comcast has been taking a brutal hit in the public relations department for months because complaints about its nightmarish customer service have regularly been going viral and have routinely hit the front page of Reddit. Comcast knows that in order to improve its reputation, it needs to do a better job of actually fixing problems when they first pop up instead of driving customers to vent about their frustrations in high-profile social media platforms. To this end, the company announced Monday that it’s going to be tripling the number of people who work at its social care team. More →
For the past several months, Comcast subscribers have found what appeared to be a surefire way to deal with the company’s Kafkaesque customer service: Namely, get a news outlet to write about their story and publicly shame Comcast into doing the right thing. However, it looks like Comcast has found a way to beat even this clever tactic: Namely, tell media outlets that they’re going to fix customers’ problems and then hope no one notices that the problems never get fixed. More →
Despite initial reports that content from NBCUniversal (which is owned by Comcast) won’t be a part Apple’s rumored TV streaming service, contract terms Comcast agreed to when it acquired NBCUniversal back in 2011 may force the media giant’s hand.
To pass regulatory scrutiny, Comcast a few years ago agreed that it would make NBCUniversal content available to online video distributors at rates that were comparable to the rates it charges cable providers to carry that same content.
For a long time, Apple tried to play nice with incumbent cable providers while developing its own over-the-top online streaming service. However, it looks like Apple went into these negotiations unaware of just how shortsighted and backward thinking many cable companies can be… especially Comcast. More →