Comcast TWC Merger Is Dead

Bloomberg: The Comcast-TWC merger is dead

By on April 23, 2015 at 3:05 PM.

Bloomberg: The Comcast-TWC merger is dead

In a development that should surprise no one who’s been following the news this week, Bloomberg is now reporting that Comcast is planning to drop its bid to purchase Time Warner Cable. Bloomberg’s sources say Comcast could drop its bid in an announcement that could come as soon as Friday. More →

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TV
Comcast Hulu Vs. Netflix Apple TV

Why has Hulu posed little threat to Netflix? New report blames a predictable culprit

By on April 23, 2015 at 2:02 PM.

Why has Hulu posed little threat to Netflix? New report blames a predictable culprit

There’s a lot to like about Hulu but it’s never posed any kind of threat to Netflix, despite its clear ambitions for doing so. If you want some perspective, consider that the last time Hulu announced its subscriber numbers, it had 6 million in total. Netflix, meanwhile, added a stunning 4.9 million subscribers over the last quarter alone and now boasts a subscriber base of more than 62 million worldwide. More →

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Comcast Time Warner Cable Merger Almost Dead

The Comcast-TWC merger appears to be in its last throes

By on April 22, 2015 at 10:43 AM.

The Comcast-TWC merger appears to be in its last throes

Is there anything Comcast could do at this point to save its controversial proposed merger with Time Warner Cable? According to a new report in The Wall Street Journal, the answer is “no.” Although Comcast is set to have an exclusive meeting with U.S. regulatory officials on Wednesday to offer concessions in a last-minute bid to saving the deal, the Journal’s sources say that it’s unlikely Comcast can offer anything that will make either the Department of Justice or the Federal Communications Commission warm to the proposed deal. More →

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Comcast Time Warner Cable Merger DOJ

Comcast is making a desperate last-minute push to save the TWC merger

By on April 20, 2015 at 10:00 PM.

Comcast is making a desperate last-minute push to save the TWC merger

Comcast has spent ungodly sums lobbying the government to sign off on its proposed merger with Time Warner Cable but right now that investment is looking like a massive bust. The Wall Street Journal reports that Comcast knows the government at the moment is unlikely to approve the merger, which is why it’s making a last-minute blitz this week to see if there are any concessions it can offer that will get the Department of Justice and the Federal Communications Commission to support the deal. More →

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Comcast Time Warner Cable Merger Is Dead

Bloomberg: Antitrust regulators are gearing up to kill the Comcast-TWC merger

By on April 17, 2015 at 2:09 PM.

Bloomberg: Antitrust regulators are gearing up to kill the Comcast-TWC merger

It’s hard to believe, but it sounds like American antitrust regulators have concluded that a merger between America’s two most hated companies is not in the public interest. Bloomberg is reporting that “staff attorneys at the Justice Department’s antitrust division are nearing a recommendation to block” the proposed merger, which would make it extremely unlikely that the DOJ would sign off on the deal. More →

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Why Is Comcast So Bad

Comcast customer had trouble cancelling his service even after his house burned to the ground

By on April 8, 2015 at 8:45 PM.

Comcast customer had trouble cancelling his service even after his house burned to the ground

As we’ve seen in the past, it can be really, really hard to cancel your Comcast service. TwinCities.com brings us the story of a man from St. Paul, Minnesota whose entire house tragically burned to the ground, leaving nothing behind… except for his Comcast service and the prospect of being billed for it. More →

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Comcast Vs. DirecTV Rob Lowe Ads

Comcast’s whining may have succeeded in killing DirecTV’s Rob Lowe ads

By on April 7, 2015 at 8:00 PM.

Comcast’s whining may have succeeded in killing DirecTV’s Rob Lowe ads

Whenever your rivals complain to the Council of Better Business Bureau’s National Advertising Division, one of two things are possible: Your ad is either really deceptive or it’s really effective. Comcast last year scored some points for going after a particularly deceptive AT&T ad that bragged about having “the fastest Internet for the price” for a 3Mbps service that cost $30 per month. However, the company’s latest complaint about DirecTV’s hugely effective ad campaign starring Rob Lowe doesn’t strike us as nearly as persuasive. More →

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Comcast Vs. Google Fiber 2Gbps Service

Comcast is taking the fight to Google Fiber with a new 2Gbps service

By on April 2, 2015 at 5:20 PM.

Comcast is taking the fight to Google Fiber with a new 2Gbps service

Well, would you look at Comcast getting all feisty in the face of competition! The cable giant announced on Thursday that it’s going to start offering a new service capable of delivering speeds of up to 2Gbps in the Atlanta metro area starting next month. What makes this even more impressive is that the service will be symmetrical, which means that you’ll get maximum download and upload speeds of 2Gbps. More →

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Why Is Comcast So Bad

An epic Comcast blunder may force a man to sell his new house

By on March 25, 2015 at 2:36 PM.

An epic Comcast blunder may force a man to sell his new house

For many of us, having Internet service in our homes is as essential as having landline telephone service was 30 years ago. Given how many people work from home on at least some level now, we need some way to get online besides wireless carriers that often put limits on how much data we can use each month. In fact, many people nowadays wouldn’t even think of moving into a house that wasn’t able to connect to the web at all. More →

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Comcast Customer Service Reviews

Comcast’s new initiative: Fix customer problems before they go viral on Reddit

By on March 23, 2015 at 11:13 AM.

Comcast’s new initiative: Fix customer problems before they go viral on Reddit

Comcast has been taking a brutal hit in the public relations department for months because complaints about its nightmarish customer service have regularly been going viral and have routinely hit the front page of Reddit. Comcast knows that in order to improve its reputation, it needs to do a better job of actually fixing problems when they first pop up instead of driving customers to vent about their frustrations in high-profile social media platforms. To this end, the company announced Monday that it’s going to be tripling the number of people who work at its social care team. More →

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Opinions
Why Is Comcast So Bad

We’re at the point where even being publicly shamed won’t make Comcast do the right thing

By on March 20, 2015 at 8:30 AM.

We’re at the point where even being publicly shamed won’t make Comcast do the right thing

For the past several months, Comcast subscribers have found what appeared to be a surefire way to deal with the company’s Kafkaesque customer service: Namely, get a news outlet to write about their story and publicly shame Comcast into doing the right thing. However, it looks like Comcast has found a way to beat even this clever tactic: Namely, tell media outlets that they’re going to fix customers’ problems and then hope no one notices that the problems never get fixed. More →

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TV
Comcast Apple TV

Comcast could get dragged kicking and screaming into joining Apple’s TV service

By on March 18, 2015 at 6:40 PM.

Comcast could get dragged kicking and screaming into joining Apple’s TV service

Despite initial reports that content from NBCUniversal (which is owned by Comcast) won’t be a part Apple’s rumored TV streaming service, contract terms Comcast agreed to when it acquired NBCUniversal back in 2011 may force the media giant’s hand.

To pass regulatory scrutiny, Comcast a few years ago agreed that it would make NBCUniversal content available to online video distributors at rates that were comparable to the rates it charges cable providers to carry that same content.

More →

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TV
Opinions
Comcast Vs. Apple TV

Apple’s online TV service looks like a giant middle finger to Comcast

By on March 17, 2015 at 9:21 AM.

Apple’s online TV service looks like a giant middle finger to Comcast

For a long time, Apple tried to play nice with incumbent cable providers while developing its own over-the-top online streaming service. However, it looks like Apple went into these negotiations unaware of just how shortsighted and backward thinking many cable companies can be… especially Comcast. More →

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