The Motorola DEFY might be rugged enough to withstand a long drop, a dust storm and even a monsoon, but it looks as though countless units around the world couldn’t even endure the manufacturing process. Hundreds of DEFY users from markets across the globe have taken to forums complaining of the same problem — the ear speaker stops working within the first few days of use. Owners are able to hear callers fine when using the handset’s loudspeaker, but the ear speaker remains nonfunctional. Some users have attempted to take the phone apart and repair the speaker themselves, though this is not advisable. Motorola has yet to confirm or deny the issue publicly, but affected handsets are being repaired or replaced under warranty. More →
AT&T’s Captivate and T-Mobile’s Vibrant are among several Samsung Galaxy S-branded smartphones that have been plagued by GPS issues since they launched. While this isn’t the first time the manufacturer has issued a supposed fix, Samsung today announced the availability of a new app called GPS Restore — which has the sole purpose of restoring a device’s GPS settings to their original state. We’re not sure how this would help resolve any issues, unless Samsung is suggesting that some carrier tweaks are responsible for the problems. In any case, owners of with the Captivate or the Vibrant will undoubtedly be happy to give Samsung’s new GPS Restore app a whirl. Simply search the Android Market for “GPSSamsungRestore” to give it a go. More →
Earlier this month, BGR exclusively confirmed that Apple was working on fixes for a string of troublesome MacBook Air bugs. The issues were widespread, and they involved a variety of problems with display flickering, fading and discoloration when affected notebooks woke from sleep. Internal documents revealed by BGR suggested that the problems would be addressed by an upcoming software update and as expected, OS X 10.6.5 appears to have resolved the bugs described in those documents. Apple also issued a new support document on the matter. While Apple’s description of the issues does not appear to encompass all of the problems reported earlier this month, we have confirmed with several affected users that these bugs no longer occur on their devices. More →
Probably not the iOS 4.2 announcement you were hoping for, but it is an announcement nonetheless. Moments ago, Apple seeded another gold master candidate of iOS 4.2 — 4.2.1 — to developers via its iOS Dev Center. Presumably, the new code fixes several bugs that have been reported in the first 4.2 GM candidate; including a fairly nasty Wi-Fi bug affecting iPads. If you’re a member of Apple’s developer network, you know what to do. Everyone else… the waiting continues.
Earlier this week, BGR exclusively broke news concerning a bug plaguing several owners of the new Dell Venue Pro smartphone. Users reported an inability to connect their devices to secured Wi-Fi networks. Dell issued an official response to the report on a company blog Thursday morning:
We have confirmed that the Wi-Fi connectivity issue that was reported in blogs like Boy Genius Report and Ubergizmo resulted from a software glitch during Dell’s manufacturing process. The issue affected some of our initial phone shipments and was not a hardware issue or a Windows Phone 7 one. Customers who purchased Venue Pro smartphones on Monday or Tuesday (November 8 or 9) at a Microsoft Store and who are experiencing the protected Wi-Fi network connectivity issue also have the option of bringing your phone back to the Microsoft Store for an exchange, beginning at the end of next week. Your new phone will fix the Wi-Fi issue as well.
Dell’s claim that the issue was neither hardware or software related is rather odd, but the important news is the solution. According to Dell, affected phones were all sold by Microsoft Store locations. Users experiencing the bug should return their devices to a Microsoft Store location beginning “at the end of next week,” at which time working replacement units will be available. More →
The Dell Venue Pro, which became available on Monday, may be affected by a troublesome bug. According to several BGR readers, the new Windows Phone 7 handset from Dell is unable to connect to protected Wi-Fi networks. Affected users report that when they attempt to connect to a secured Wi-Fi network using the standard Wi-Fi utility, they receive the following message: “your phone couldn’t reach the Wi-Fi network”. Users report no such problem when connecting to unprotected wireless networks.
Dell has been contacted for comment and we will update this post with any official statement we receive.
UPDATE 1: We’ve now received reports via email that some HTC HD7 devices may be affected as well. This unfortunately could mean that the issue is a WP7 bug that isn’t limited to one particular handset. Microsoft and HTC have been contacted for comment.
UPDATE 2: Several readers have emailed us wondering whether or not hidden Wi-Fi networks are the culprit here. BGR has confirmed that in all cases reported to us directly, users were not attempting to connect to hidden networks. We’ve also gotten word that some Microsoft store locations have acknowledged the problem. One reader even commented that a helpful store in his area swapped out his phone as a result of the bug.
UPDATE 3: On Thursday morning, Dell issued an official response to our report. Dell’s statement doesn’t explain the three confirmed reports BGR has received concerning HD7 units exhibiting similar behavior, but at least Venue Pro owners now know how to handle devices affected by this bug.
iPhone 3G owners have had a rough time lately. First, they missed out on some of the best new features iOS 4 had to offer. Then, the watered down version of iOS 4 they finally got their hands on slowed performance to a near-crawl in most cases. But don’t worry, iPhone 3G owners, some long overdue good news is finally coming your way… iOS 4.2 will bring much needed performance improvements when it finally reaches consumers. Using the Gold Master build of the software, TiPb was nice enough to give us all an early taste of the new OS version on video. As you can see very clearly, the phone shows marked improvements compared to the latest public OS build. In fact, it’s almost on par with iOS 3 on the iPhone 3G. Hit the jump for the full video and if you’re an iPhone 3G owner, get ready to breathe a sigh of relief. More →
The sleek new MacBook Air models unveiled late last month are the slimmest computers Apple has ever produced — but the manufacturer still managed to find the space to pack in a few troublesome bugs. Early MacBook Air adopters have taken to various forums as they voice complaints surrounding Apple’s new MacBook Air (Late 2010) models. While Apple has yet to address any of the reported issues publicly, a source informed BGR that the manufacturer is investigating several of them internally. Included among the issues is a bug where the display flickers or shows horizontal lines of varying colors when a computer wakes from sleep or after hot-plugging a display. Another bug causes the screen to fade from light to dark repeatedly after waking from sleep. Apple’s internal support system includes suggestions for interim fixes in each of these cases, but no permanent fixes are available at this time.
Apple has stated internally that the aforementioned issues have been isolated and will be addressed in an upcoming software update. When dealing with customers, Apple employees have been instructed to state that the company is aware of these issues and is working on solutions. Hit the break for another screen shot. More →
If you own a pair of Apple-friendly Monster headphones that haven’t been very Apple-friendly lately, you’re not alone. A source at Apple recently told BGR that customers are complaining en masse of “erratic behavior” associated with music playback on Apple devices. The problems affect the iPhone, iPad and Apple’s iPod range, and include random pausing, playing and skipping forward or back through songs. Apple has determined internally that these problems are being caused by a variety of Monster headphone models that make improper use of Apple’s Remote and Mic technology despite advertising compatibility with Apple products. Specifically, the problematic models “use conductive flanges, which can result in electrical shorts that cause an iPod or iPhone to pause and play erratically.” According to Apple, these headphones “do not meet Apple’s technical specifications,” and the company is afraid customers might think Apple products are responsible for the associated malfunctions. Offending Monster headphones include the Jamz, Lil Jamz, Turbine Basic, Turbine Pro and Heartbeats product lines.
UPDATE: Monster has issued the following statement to BGR:
Monster was recently made aware by Apple that some of our Jamz™, Turbine™ and Heartbeats™ headphones with ControlTalk™ may experience some irregularities under certain circumstances (it does NOT affect ControlTalk™ Universal). This irregularity potentially affects a very small fraction of our headphones and to this date we have received no customer complaints. However, because the customer experience is our top priority, Monster immediately stopped shipment of all potentially affected products.
With the exception of the black or chrome Heartbeats with ControlTalk™, this issue does not affect any other of the Beats™ by Dr. Dre™ products. If you think you are experiencing a problem with one of the headphones listed below, please contact Monster customer service [http://www.monstercable.com/service] to receive a replacement.
Potentially affected products include ControlTalk versions of Lil Jamz™, Jamz™, Turbine™, Turbine Pro and Heartbeats™.
Hit the jump for another screen shot showing Apple’s full list of problematic Monster headphone models More →
Today, Verizon Wireless announced a minor update to the Motorola DROID 2 that is currently being rolled out. The update brings with it improved battery life, better proximity sensor accuracy, improved GPS tracking, faster transitions between Wi-Fi and 3G, and a handful of other small fixes. The update — version 2.3.20.A955.Verizon.en.US/BPC01.09.07P — is being pushed out as we speak. Hit the read link to see the full change log and let us know when your handset gets the new bits. More →
Sprint has officially announced a maintenance-release software update for the Samsung Epic 4G; an update that was pseudo announced yesterday via a forum administrator. The details on the update are as follows:
9/30 – Samsung Epic Maintenance Release
- WiFi standby battery drain
- Amazon MP3 cannot download in 4G
- Large emails lag in upload speeds
- Increased 3G upload speeds
Update your software
- The software will be automatically downloaded to your phone since this is a recommended update.
- A System update screen will prompt the user to ‘Install now’ or ‘Install later’.
- If ‘Install later’ is selected, a reminder will be sent once or twice a day to install the update.
- If ‘Install now’ is selected, the phone will power down and then reboot.
- This update will take approximately 7-8 minutes to download and 7-8 minutes to install.
- The new software version is: S:D700.0.5S.DI18
- This update is available OTA (over the air) and will be pushed to your device. It is being pushed in stages, beginning on 9/30 12:00AM EST, and will be rolled out to users over several days.
- Your device must be on software version DI07 to perform the update to DI18. If you are still on DG17 or DG27, a Sprint Service and Repair Center should be able to update your device to DI07. The update from DI07 to DI18 is not yet available to the Service and Repair Centers. As soon as it is, this post will be updated.
Let us know when your Epic 4G gets the goods… and if it cures all that ails you. More →
Several days ago, Mozilla announced that it would pay developers and hackers $3,000 for every reproducible, critical security flaw found in its FireFox web browser. Yesterday, Google has announced that it will pay $3,133.70 for critical security bugs found in its Chrome web browser. Bravo to Google for their ability to sneak 31337 (eleet) into their bug bounty payout. Google’s pay-per-bug program looks like this:
- The maximum reward for a single bug has been increased to $3,133.7. We will most likely use this amount for SecSeverity-Critical bugs in Chromium. The increased reward reflects the fact that the sandbox makes it harder to find bugs of this severity.
- Whilst the base reward for less serious bugs remains at $500, the panel will consider rewarding more for high-quality bug reports. Factors indicating a high-quality bug report might include a careful test case reduction, an accurate analysis of root cause, or productive discussion towards resolution.
We’ve got the full article all linked up for you. More →
Mozilla is upping the ante – literally – for those who find and report bugs in its Firefox, Firefox Mobile, and Thunderbird programs. Starting July 1, 2010 (yes, it is backdated), eligible security bugs that are confirmed by Mozilla will be paid out with a $3,000 bounty. A bug is eligible if it is critical, and a bug is considered critical when it is: original, remote, reproducible, and “allows execution of arbitrary code on users’ systems, while high severity security bugs allow access to users’ confidential information.” Lucas Adamski, Mozilla’s Director of Security Engineering, had this to say: “A lot has changed in the 6 years since the Mozilla program was announced, and we believe that one of the best ways to keep our users safe is to make it economically sustainable for security researchers to do the right thing when disclosing information.” More →