Apple said to have halted production of 27" iMacs

By on February 2, 2010 at 11:38 AM.

Apple said to have halted production of 27" iMacs

broken-imac

For a company that goes on and on and on and on and on to infinity about how well its products are made, Apple sure has a disaster on its hands in the 27″ iMac. As many of you no doubt recall, the market-place introduction of the monstrously large desktop computer was rather disastrous as 27-inchers that didn’t happen to emerge from their boxes bearing a striking resemblance to Humpty Dumpty after his fall would either be suffering from screen flickering or a bad case of jaundice. Apple tried to fix the issue in weeks past which only led to a delay of shipments, but now word is the company finally decided enough is enough and halted the production of all 27″ iMacs until a permanent solution is found. What do existing owners have to look forward to? Likely a firmware update, but some are going so far as to float around the possibility of a recall. Either way, not good, Apple. Though we’re betting they’ll of course make it up to consumers as they always do.

Thanks to everyone that sent this in!

UPDATE: Apple says they have not, in fact, halted production. “the 27-inch iMac has been a huge hit with customers and we are working to increase supply to meet up with strong demand.” More →

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Apple delays shipping of 27-inch iMacs, faulty graphics card to blame?

By on December 13, 2009 at 10:03 AM.

Apple delays shipping of 27-inch iMacs, faulty graphics card to blame?

broken-imac

It has been a rocky road for Apple’s over-sized 27-inch iMac. Back in November, customers filled Apple’s forums with complaints — brand new iMacs were received by happy customers who proceeded to discover that their shiny, new Apple hardware was either DOA or horribly damaged in transit. Apple was reportedly helpful to affected customers and quickly addressed the issue. It would be nice for Apple if that was the end of the story. Unfortunately, Apple’s happy ending is not yet in sight. Fast forward to December when the holiday shopping season is in full swing and these lust-worthy iMacs should be selling and shipping at a hectic pace. Rather than shipping, several Apple resellers are claiming that the 27-inch iMacs have been shelved for at least two weeks while Apple attempts to solve display problems that have been plaguing this iMac line. The problem is thought to be caused by faulty ATI graphics cards, a scenario that regrettably is not new. Remember the 2008 MacBook Pro and its faulty NVIDIA graphics card? In addition to the breakage problem, other reported issues with the 27-inch iMac display include intermittent flickering and screens that have a yellow hue. The problem is so widespread that Scott Pronych, a disgruntled iMac owner and website designer, created a website dedicated to logging and tracking complaints with the 27-inch iMac. With Apple reportedly replacing the graphics cards on the iMac, the outlook for procuring this 27-inch behemoth in time for the holiday season is grim. Apple’s online store lists the 27-inch iMac as shipping in two weeks with similar delays seen at third party retailers. And since Apple is Apple, they’re characteristically mum on the subject, so we will be looking for the Apple support document admitting culpability detailing the problem sometime soon.

[Via 9 to 5 mac] More →

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Reports of dead and damaged Core i7 iMacs on the rise

By on November 24, 2009 at 7:55 AM.

Reports of dead and damaged Core i7 iMacs on the rise

broken-imac

As if waiting weeks to receive a custom ordered Core i7 iMac wasn’t bad enough, Apple forums the world wide web over are filling up with reports of computers showing up with broken displays an/or simply not booting up. Giz seems to think that the packaging might be inadequate for the 27″ behemoths and the bumpy journey from China to Anytown, USA is what’s causing the issue, but one would like to think that Apple, the masters of packaging, wouldn’t make such an amateur mistake. Thankfully it seems that Apple is taking this in stride and being quite helpful to those experiencing issues, but this whole situation is probably stressful enough for some to reach for their cigarettes and… Oh, wait. That’s not a good idea.

[Via Engadget] More →

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