Have you been an AT&T or T-Mobile subscriber at any point over the past five years? If so, your mobile carrier might owe you money. As we’ve reported in the past, both AT&T and T-Mobile were caught “cramming” unauthorized charges on to consumers’ phone bills, but there’s still plenty of time to get a refund. More →
This may shock you, but giving large companies special tax deals doesn’t magically lead to full employment and economic paradise. The Wall Street Journal reports that both AT&T and Verizon started receiving huge tax breaks starting in 2008 as part of a stimulus package and since then have actually reduced their combined employee counts by around 100,000 people. More →
When AT&T throttles the data speeds of its customers who have “unlimited” data plans, it really means business. Ars Technica reports that AT&T “unlimited” data customers can’t stop AT&T from throttling them even if they turn off their phones’ LTE radios and try to get their data solely from the carrier’s HSPA+ network. More →
Competition is a glorious thing for consumers, even though wireless carriers would obviously prefer that you had fewer choices so they wouldn’t have to work so hard to keep your business. Barron’s points out that both AT&T and Verizon have cited increased competition as having an impact on their quarterly churn rates and earnings per share, respectively. More →
AT&T has been taking heat for throttling the data speeds of some users who supposedly have grandfathered “unlimited” data plans. Ars Technica’s Jon Brodkin has found that while the carrier has stopped throttling some unlimited customers, “the company’s older, more draconian throttling policy still applies to customers with unlimited LTE data.” What’s more, AT&T says that it will change this policy for all of its customers some time in 2015, although it won’t give us a timeframe of exactly when we can expect it to happen. More →
Why is one bandwidth-hungry town building its own 1Gbps fiber network for its citizens when AT&T already offers them 6Mbps DSL? That’s the question AT&T would like to ask city leaders in Chanute, Kansas, a small town of roughly 9,000 people that is petitioning the state to allow it to offer greater access to the high-speed fiber network that it built to support town utility operations. More →
We really do have to give AT&T’s marketing team credit for this one. When they had to come up with a clever way to pitch their company’s less-than-blazing 3Mbps U-Verseservice to consumers, they put an absolutely brilliant spin on it and dubbed it “the fastest Internet for the price.” In other words, while the service itself wasn’t at all fast, it might be sort-of fast relatively speaking because you’re just paying $30 a month for it.
If you bought a Nexus 6 from AT&T, you may have noticed a few unwelcome additions to the device such as assorted bloatware programs and default ringtones that you don’t want. MashMobility.TV has created a terrific video that tells you how to fix all of the unwanted changes that AT&T made to the Nexus 6, including how to reset default ringtones, how to reenable tethering, how to remove AT&T bloatware and how to get past AT&T’s SIM card lock on the device. More →
Whether you like it or not, if you want reliable service for your cell phone, you’re going to have to subscribe to one of the major wireless carriers. We all have issues with our carriers from time to time, whether its the cost of data or the lack of customer service, but many of us stick around anyway.
So which carrier has been retaining the most customers in recent months? More →
Google’s new Nexus 6 smartphone was hotly anticipated this year, and Android fans were still blown away by the powerful new Nexus phone when it was finally unveiled. Unfortunately, getting your hands on the sleek new Motorola-built Nexus phablet isn’t as easy as it should be. Despite the fact that the phone launched some time ago, most Android enthusiasts eager to get their hands on Google’s latest available pure Android experience still don’t have their phones in hand — even if they were among the first to preorder the Nexus 6.
If you’re an AT&T subscriber looking to upgrade to a new iPhone before the end of the year, you’re in luck. MacRumors discovered this week that AT&T is offering a $50 bill credit to anyone who purchases a new iPhone from the Apple Store, whether you’re shopping online or at a retail location. Oddly, neither Apple nor AT&T are advertising this deal publicly.
There are a few stipulations worth noting, so be sure to read ahead for more information.
In early October, the FTC announced that it was slapping AT&T with a $105 million lawsuit after discovering that the company was charging its customers for unauthorized third-party services that they never signed up for in the first place. This is a practice known as “cramming,” and the FTC has been cracking down on it in recent months. More →