The wireless industry in the United States is in something of a transitional period. Things were fairly stagnant for quite some time and then T-Mobile rocked the industry last year, led by outspoken CEO John Legere and his “Uncarrier” initiatives. Rival carriers were visibly shaken, and they had no choice but to play defense in an effort to slow T-Mobile’s gains. But things have settled a bit and we’re finally seeing some offense from leading carriers once again.
AT&T announced on Friday that its top tier Mobile Share Value plan customers will receive more data for no extra cost beginning November 2nd. Once the new plans go into effect, customers paying $40 for 2GB will be upgraded to 3GB and those paying $70 for 4GB will be upgraded to 6GB. All Mobile Share Value plans will also include unlimited talk, text and international messaging for no additional charge. More →
The Federal Trade Commission just brought down the hammer on AT&T for allegedly misleading “millions” of smartphone users with promises of unlimited data plans. In a complaint filed in a federal court on Tuesday, the FTC alleged that AT&T has been misleading its own subscribers “by charging them for ‘unlimited’ data plans while reducing their data speeds, in some cases by nearly 90 percent.” More →
Wireless price wars are good for consumers but not-so-great for carriers’ bottom lines. AT&T on Wednesday reported earnings of $0.63 per share on revenues of $32.96 billion, which slightly missed the consensus estimate of $0.64 per share on revenues of $33.22 billion. But while AT&T’s earnings only just missed expectations, Bloomberg reports that the company also cut its estimates for revenue growth on the year amid fierce competition with smaller rivals T-Mobile and Sprint. More →
Over the past several months, wireless carriers have found themselves in hot water over a “cramming” scandal which involves placing third-party charges on customers’ bills without permission. Like T-Mobile before it, AT&T has been caught billing its customers for $9.99 subscriptions to ringtones and premium text message services that they never signed up for. Worst of all, AT&T kept at least 35% of the charges. More →
Pretty much everyone hates wireless data caps, particularly the ones that get you slapped with huge overage fees for going over them. However, Ars Technica’s Jon Brodkin has taken a look at some of the recent changes that carriers have implemented to their wireless data cap policies and has concluded that they never needed to implement such strict caps on their customers in the first place. More →
Buying a smartphone can be a frustratingly deceptive process. Sure, a 16GB iPhone 6 might only cost $199 up front, but after finding a contract with talk, text and a few gigabytes of data, you could easily spend between $1000-2000 before you’re due for an upgrade. But what if you could get one of the best affordable handsets on the market for less than $200 without a signing up for a contract? More →
Here’s a nice surprise for current and prospective AT&T customers that will brighten up your weekend: AT&T is offering a special limited-time promotion that will double the size of your data plan. Beginning Sunday, September 28th, and running through October 31st, Mobile Share Value plans with between 15GB and 50GB of data per month will see those data buckets double in size. This means that subscribers with accounts with two or more lines will have twice as much data each month without subscribers having to pay an additional penny.
This is how the promotional data plans break down: More →
One of the most encouraging trends that we’ve seen in recent years has been ISPs doing more to appeal to cord cutters, a.k.a., people who like watching quality television but who don’t want to pay outrageous sums of money each month for hundreds of channels they’ll never watch. DSLReports brings us word that AT&T is now offering what might be the most tempting package to cord cutters yet: A bundle that includes broadband, HBO and Amazon Prime for just $40 per month over the first year. More →
You might end up paying more in monthly fees when you upgrade to the iPhone 6 on AT&T, but don’t worry — it’s actually nothing nefarious. Cult of Mac reports that some customers who are signing two-year contracts to upgrade to the iPhone 6 on AT&T are getting notices telling them that their monthly smartphone access charges are being raised from between $15 and $25 all the way up to $40. However, contrary to Cult of Mac’s implications, there’s really nothing AT&T is doing wrong here. More →
T-Mobile made a splash earlier this week when CEO John Legere revealed that the “Un-carrier” would be the first U.S. carrier to support WiFi Calling and texting on the iPhone 6 and 6 Plus. WiFi Calling support for iOS 8 was one of the biggest surprises during Apple’s media event on Tuesday, but other than the T-Mobile partnership, we didn’t hear much more about the potentially exciting new feature. More →