AT&T on Thursday responded to a Better Business Bureau complaint alleging that the carrier is capping data speeds on new “4G” devices like the Motorola ATRIX 4G. The BBB grievance was part of a series of complaints, both public and private, pertaining to slower than expected upload speeds on devices like the ATRIX 4G and HTC’s Inspire 4G. AT&T responded to BGR’s request for comment earlier this week, but the carrier’s statement left some room for interpretation. Now, any vagueness has been eliminated, at least in the case of the ATRIX. “Be assured that AT&T has not ‘capped’ the upload speeds on the ATRIX,” an AT&T appeals manager stated in a letter to a customer. “The ATRIX is a HSUPA-capable device, and we currently are performing the testing and preparations necessary to ensure that, when we turn this feature on, you will continue to have a world class experience.” This confirmation that the ATRIX 4G will have HSUPA enabled in the future should help ease the tension among users who are currently experiencing slow upload speeds, though AT&T has not commented on why HSUPA was disabled to begin with. Hit the break for AT&T’s full response. More →
Some Motorola ATRIX 4G and HTC Inspire 4G owners on the AT&T network have been up in arms since purchasing their new 4G handsets. Despite the presence of “4G” in each moniker, users are experiencing slower than expected upload speeds on the devices. Some users like Zack Nebbaki have been so upset by the slow upload speeds, they’ve gone as far as to create a petition to voice their discontent. While we wish we had something more concrete to report, we just received the following comment from an AT&T spokesperson that may help put some minds at ease: “We have a number of HSUPA devices today and we will have more HSUPA-enabled devices in the future — new devices and updates to existing models.” The statement does not specifically refer to the ATRIX or Inspire so nothing is confirmed, but the mention of “updates to existing models” should at least give users hope that their 4G phones might be updated in the future.
Android enthusiast blog Android and Me oversaw a benchmark battle royale on Friday. While the goal of the exercise was to pit the ATRIX 4G against the LG Optimus 2X to see which phone makes better use of its dual-core Tegra 2 processor, the overall results help emphasize something we constantly stress here on BGR: specs are only half the story. The blog arranged a benchmark battle between the ATRIX 4G and Optimus 2X along with Google’s Nexus S and Nexus One, HTC’s G2 and Motorola’s DROID, and the results are hardly what you might expect. First things first — LG’s Optimus 2X handily topped the list in six of eight tests performed, bested only by the ATRIX in the Smartbench 2011 productivity test and the Linpack test. The 800MHz-packing G2 outdid several 1GHz offerings in numerous tests, however, which may come a s surprise to many. Hit the break for a few sets of benchmark results mapped out on graphs, then hit the read link to check out the rest. More →
According to Sanjay Jha, Chairman and CEO of Motorola Mobility, the company will begin including Webtop functionality on all “high performance” smartphones in the second half of 2011. Webtop is the name Motorola has given to the application that provides an interface between the laptop-dock accessory — currently being used by the ATRIX 4G — and a smartphone device. Mr Jha also went on to note that the only reason Webtop was not included on the DROID BIONIC was due to “time constraints”; no word on if the BIONC will get a laptop-dock of its own down the road. If we could make one request of Moto, it would be this: please make a universal laptop-dock. We don’t want our gadget drawers littered with antiquated Motorola phones and laptop-docks in a few years. More →
Following our report from earlier this morning suggesting the Motorola ATRIX 4G would become available on February 22nd, AT&T has reached out to clarify launch details surrounding the anticipated device. Motorola’s ATRIX 4G will indeed launch on February 22nd in AT&T stores across the country for $199.99. Pre-sales of the Motorola ATRIX 4G began earlier this week on February 13th, and customers who pre-ordered the phone for home delivery will see their orders ship on February 21st. Customers who pre-ordered their phones and opted to have them shipped to a local AT&T store will be able to pick them up on February 21st, one day ahead of general availability. The Motorola ATRIX 4G, which BGR reviewed earlier this month, features a dual-core 1GHz Tegra 2 processor, a 4-inch qHD touchscreen display, 1GB of RAM and version 2.2 of Google’s Android operating system.
BGR has been informed by a source claiming knowledge of AT&T’s launch plans that the highly anticipated Motorola ATRIX 4G may become available sooner than expected. AT&T announced earlier this month that the ARTIX 4G would launch on “March 6th or earlier” at $199.99, with pre-sales starting on February 13th. It now looks as though the device is ready ahead of schedule, and it will become available next week on February 22nd. AT&T’s ATRIX features a dual-core 1GHz processor, a 4-inch qHD touchscreen display, 1GB of RAM and the Android 2.2 Froyo operating system. We reviewed the Motorola ATRIX 4G earlier this month and found it to be “a very impressive product that brings an impressive set of accessories and peripherals to market that extend the smartphone into something much, much more.”
It looks like Motorola ATRIX 4G pricing revealed recently when Amazon prematurely posted a product page might not be so deeply discounted after all. Instead, the $149.99 price point could be standard among discount retailers at launch. An alleged photograph taken of Costco’s inventory system reveals the same price point for AT&T’s upcoming Android superphone. The Motorola ATRIX 4G features a 4-inch display, a dual-core 1GHz Tegra 2 processor, 1GB of RAM and Google’s Android operating system. It also features an optional dock accessory that converts the device into a full-sized smartbook. Motorola confirmed that the ATRIX 4G will become available late next month, and AT&T has not yet revealed pricing for the phone. More →
AT&T has yet to reveal launch pricing for two of its most highly anticipated smartphones, but it looks as though Amazon is already preparing to undercut the carrier at launch. Both announced at AT&T’s press conference during the Consumer Electronics Show earlier this month, the Motorola ATRIX 4G and Samsung Infuse 4G each went live on amazon.com last night. Both listings have since been pulled, but not before the world caught a glimpse of Amazon’s intended pricing. Known for its deep discounts, the online retailer plans to price the Motorola ATRIX 4G at $149.99 while the Samsung Infuse 4G will be even more affordable at $99.99. Full retail for the phones is listed as $599.99 and $499.99, respectively. The ATRIX 4G is expected to launch at the end of February for an estimated $199.99, and the Infuse 4G will launch sometime in the second quarter, possibly at $149.99. More →
Motorola CEO Sanjay Jha confirmed on the cell phone maker’s fourth-quarter earnings call that two of Motorola’s highly anticipated upcoming devices will launch next month. AT&T’s upcoming convertible superphone, the Motorola ATRIX 4G, and Verizon Wireless’ monster tablet, the Motorola XOOM, both look set for a launch at the end of February. The ATRIX 4G features a dual-core Tegra 2 processor, a 4.3-inch 540 x 960-pixel display and an option laptop dock that converts the device into a full-size smartbook. The XOOM is a Honeycomb tablet that sports a 10-1 inch display, full HD support and the same dual-core Tegra 2 processor as the ATRIX. Jha seemed more secure in the ATRIX 4G’s launch timeframe during the question and answer session at the end of the call, saying that the XOOM might be pushed back slightly to March. But Jha also reaffirmed that the 4G LTE-enabled Motorola DROID BIONIC and the LTE hardware upgrade for the Motorola XOOM are both on track to launch at the end of the second quarter. More →
When it comes to high end superphones that make gadget fiends’ mouths water, AT&T has been a no-show in recent history. Some argue that the arrival of the iPhone made the carrier complacent, thus allowing Verizon Wireless to carve out a new role as the premier U.S. supplier of beastly smartphones. With Verizon Wireless preparing to launch its own version of the iPhone 4 next month, however, AT&T will look to regain its perceived position as the top smartphone provider in the U.S. where variety and power are concerned. Up to this point, AT&T has been very slow in adopting Android, likely as part of its efforts to keep Apple happy. It did launch a few Android smartphones of course, but none that could compete with the high-end devices being offered by competitors. All that will change in 2011. AT&T announced several top-of-the-line Android devices at CES earlier this month, and AT&T CEO Randall Stephenson alluded to the fact that more Android goodies are in store from the carrier this year. “[AT&T is] going to be a heavy participant in the Android market this year,” Stephenson said on the company’s earnings call on Thursday. He went on to state that AT&T would focus on both Android phones and tablets in 2011, saying the latter would be a big factor in driving revenue growth. More →
An Android Central forum member claiming to be a Best Buy employee brings news of possible pricing for Motorola’s upcoming laptop dock smartphone accessory. The unique dock, which was announced at the Consumer Electronics Show, transforms the Motorola ATRIX 4G into a smartbook with a full-sized keyboard and a trackpad. According to the forum post, the dock will initially be a Best Buy exclusive and it will retail for around $150. The source of the claim is said to be an AT&T district rep who also stated that Motorola’s ATRIX 4G would become available before other 4G phones from AT&T like the Samsung Infuse 4G and the HTC Inspire 4G. Unfortunately, no specific launch timing was provided, though earlier rumors point to a March 1st release. More →
Following our encounter with the ATRIX 4G a couple of days ago, we got a chance to spend a bit more quality time with Motorola’s beast of an Android handset earlier. The ATRIX is a dual-core 4G handset running Android 2.2 (and fully upgradeable to 2.3). Sporting a 1GHz Tegra 2 chip, 1GB of RAM, 16GB of internal memory, a large 1930 mAh battery, and a 540×960 screen, the handset slots fully into the superphone category with ease. The phone, however, is just part of the story. The ATRIX will launch with 2 device-specific docks. The first is a smaller affair, connecting to any form of LCD screen you might have laying around. Output from the dock provides a desktop-like experience on the secondary monitor, allowing you to access both the Android platform and, in a first for a mobile device, allows access to a desktop-grade version of Firefox. Coupled with a mouse and keyboard, this allows for true web access from your docked mobile phone. Sounds a bit gimmicky, but in practice we found it to be wholly competent, with no noticeable slowdowns or glitches. Great stuff. The mini-dock also outputs 1080p video and, when paired with IR remote, provides a media-center experience for your home entertainment system. The second dock is even more impressive. It’s essentially a laptop without the CPU. By docking your ATRIX into the embedded port, you can transform the handset into a mobile computer, capable of light browsing and media work. The keyboard and mouse functioned flawlessly, the screen looked great, and the whole thing was remarkably light. The dock itself features two USB ports and an audio out port for connecting peripherals. Check out the gallery, plus video after the break!
Wow. Just, wow. CES has been a nonstop roller coaster so far. Smartphone announcements, tablet announcements, keynotes, Android, Windows… and we’re barely into the second day of the show. Wednesday featured some massive pre-show events and Thursday didn’t slow down for even a second. As the first half of the Consumer Electronics Show is now behind us, we wanted to assemble some of the biggest product announcements so far into one giant gadgetgasm for your viewing pleasure. So without further ado, hit the break and enjoy the ride. More →