Apple might finally have an in-house solution for the countless iPhone users who always manage to find a way to crack their screens. 9to5Mac reports that Apple Stores will begin offering iPhone 5c screen repairs next Monday, January 20th. Previously, Apple’s only method for dealing with cracked screens was to replace the phone entirely, which could be extraordinarily expensive without a warranty, and would also take a fair amount of time. On the other hand, a screen repair will reportedly cost $150 and could be completed within an hour. The worldwide launch of the iPhone 5c screen repair program will begin next week, but repairs for the iPhone 5s are still in a limited rollout stage.
Apple manages to generate an incredible amount of business from its brick-and-mortar locations every year. Other technology companies have tried and failed to replicate Apple’s success, but Samsung is pulling out all the stops to ensure their renewed focus on retail won’t be in vain. According to The Information, Samsung “recently hired a senior Apple store designer, Tim Gudgel, as it ponders a deeper investment in U.S. retail, according to two people close to the company.” More →
You would think at some point since the inception of the Apple Store, everyone would have had enough time to demo all of Apple’s new products, but visits continue to rise at a steady pace every year anyway. Horace Dediu of Asymco reports that Apple Store visits jumped to 395 million in 2013, a 6% increase over last year’s 372 million. But why do people keep coming back? The numbers show that even when new stores open, the increasing rate of average visitors per store stays constant. More →
People don’t just love new Apple (AAPL) devices; they also love Apple Stores – so much so, that throngs of people are willing to wait hours to be among the first to get free t-shirts at grand openings. With 395 stores worldwide in 14 countries and each store estimated to generate around $6,050 per square foot, Apple’s got a winning formula for retail success. In a new internal video discovered by 9to5Mac, Ron Johnson, former senior vice president of Apple Retail and Bob Bridger, vice president of Apple Retail Development explain what makes Apple Stores so popular. Hint: it’s not just because of the beautiful glass windows.
Almost two months after Apple unveiled its latest tablet, the new iPad continues to see shipping delays when ordered online. Availability of the device in the U.S. continues to improve, however, with the shipping quotes now whittled down to under a week for the first time since the slate launched in March. Orders through Apple’s online store are now expected to ship in 3 to 5 business days, although international customers will still be forced to wait between 1 and 2 weeks. If the wait is still too long, Best Buy and other retail outlets are said to have plenty of stock. The Cupertino-based company previously said demand for the new tablet was “off the charts.” In the first quarter of 2012, Apple sold 11.8 million tablets. More →
Reports of a staged protest outside an Apple Store emerged last week after a bus full of paid activists dressed in all black stood outside an Apple Store in Australia chanting “wake up.” Early reports suggested Samsung and marketing agency Tongue were behind the staged event, but after Samsung denied any involvement, a potential new culprit has arisen. Macworld’s Australian sister site did some digging and found code on Tongue’s Wake Up website that points not to Samsung, but instead to Research In Motion. The code in question, an account identifier within a DoubleClick URL, has been revealed as RIM’s ID for its Australian website. Macworld also notes that “Blunty,” the bystander who just so happened to capture the protest on camera, has worked with RIM in the past when he posted a three-part video review of the BlackBerry PlayBook tablet ahead of its launch in Australia. More →
iPad launch day is quite a fiasco. Apple Stores around the country see eager customers line up hours or even days ahead of the tablet’s release, and people often wait hours before they finally make it into the store to purchase an iPad — if there are any left. While there was still plenty of hype surrounding this year’s launch, it didn’t quite seem the same. Apple’s new iPad is a big upgrade compared to the previous model, featuring a faster dual-core A5X processor with quad-core graphics, an upgraded 5-megapixel camera, optional embedded 4G LTE, a slightly redesigned case and a gorgeous better-than-1080p HD Retina Display. But launch day still seemed much more subdued than it was for the release of the original iPad and the iPad 2. Read on for more. More →
For readers in the United States who were too eager to pre-order a new iPad and wait for it to be shipped, too tired to head out at midnight and purchase an iPad from Walmart, and too sane to fly east and buy Apple’s new slate before the sun rises over North America, 8:00 a.m. is go-time. Apple’s new iPad is finally available for purchase from brick and mortar retailers on the East Coast, and lines have been forming throughout the night as Apple fans look to get their hands on the company’s latest wares. The new iPad features a faster dual-core Apple A5X processor, an improved 5-megapixel camera, optional 4G LTE connectivity and, of course, Apple’s new Retina Display with better-than-1080p HD resolution. We’ll publish our iPad review some time next week and in the meantime, we’ll have a hands-on preview up later this morning and BGR Editor-in-chief Jonathan Geller will be appearing live on CNBC’s Fast Money around 12:00 p.m. EDT to discuss the new iPad.
UPDATE: Our quick hands-on preview is now live.
Apple Stores are often busy and with the release of new iPhones and iPads, Apple’s retail locations become bombarded with waves of excited customers. According to Needham & Company analyst Charlie Wolf, the launch of the iPhone 4S sent Apple Store sales to record heights during the holiday quarter. In the fourth quarter of 2011, revenue per store reached $17.08 million, a 42.6% increase over the same quarter in 2010. The average number of visitors per store was up 15.3% annually and sales per square foot reached $2,033 for the quarter — by comparison, the company’s nearest retail rival Tiffany & Co. saw sales of $2,974 per square foot last quarter, Fortune noted. Apple currently has 361 retail locations with 40 more planned for 2012, 30 of which will open overseas. The company currently has five locations in China and is looking to increase that number to 25 within the next three years. More →
Last week rumors began to circulate that Apple was planning to open itsy bitsy retail stores in as many as 25 Target locations. During a presentation on Thursday, Target confirmed that it will have 25 stores featuring “special displays” of Apple products. Neither company has provided details on the partnership, however it will likely be similar to Apple’s deal with Best Buy, which sells the company’s products from dedicated mini stores within more than 600 Best Buy locations. More →
Apple may be planning to open retail stores inside as many as 25 Target locations, according to recent rumors. The partnership would likely be similar to Apple’s deal with Best Buy, which sells the Cupertino-based company’s products from dedicated mini-stores within more than 600 Best Buy locations. AppleInsider said Friday that Apple is likely interested in Target so that it can offer its products in markets that are too small for a full blown Apple Store. Apple’s senior vice president of retail operations, Ron Johnson, once served as an executive at Target, so there is a new link between the two companies that could add some weight to this rumor. More →
We just elbowed our way through crowds, crawled on the ground under legs and ducked beneath cameras to bring you a look at the insanity that is Apple’s Grand Central Terminal Apple Store (grand) opening. The line to get in was wrapped deep inside and around the corridors of Grand Central Station, and there were hundreds of people gathered around the steps of the East Balcony entrance as well. Those who are smart enough to steer clear of the bedlam should be sure to check out our photo gallery below, and stay tuned for more pictures once if we can manage to fight our way inside.
Apple officially announced Wednesday that it will open its brand new Apple Store in New York City’s Grand Central Terminal at 10:00 a.m. on Friday, December 9th. It is the fifth Apple Store location in Manhattan. Apple has 315 employees working at the store, there will be two Genius Bars, and the company will use Grand Central’s balcony coves for personal training and personal setup rooms. The Apple Store Grand Central is open from 7:00 a.m. to 9:00 p.m., Monday through Friday, Saturday 10:00 a.m. to 7:00 p.m., and Sunday 11:00 a.m. to 6:00 p.m. Apple’s full press release follows after the break. More →