Why Is Comcast So Bad

Hilariously confused Comcast rep thinks Steam is a platform for malware

By on August 25, 2014 at 1:40 PM.

Hilariously confused Comcast rep thinks Steam is a platform for malware

Steam is a hugely popular online gaming store that counts roughly 75 million users worldwide — you may have heard of it. If you haven’t heard of it, however, then you’ll be happy to know that it’s no barrier to you getting a job as a Comcast customer service representative. More →

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Why Is Online Advertising Important

Here’s why you should be grateful for online advertising

By on August 22, 2014 at 9:00 PM.

Here’s why you should be grateful for online advertising

Online advertising is annoying but the Internet wouldn’t be nearly as great without it. Fast Company directs our attention to a study from U.K. video ad platform Ebuzzing that claims it would cost each of us around $232 extra per year to get all of the stuff on the web we now enjoy for free if we eliminated online ads. More →

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Why Is Amazon Prime So Successful

Unlimited two-day shipping has made it hard to wait for anything

By on August 22, 2014 at 1:05 PM.

Unlimited two-day shipping has made it hard to wait for anything

A few years ago, I was “that guy” — the one searching for fillers to boost my online shopping cart to $25 so that I could have the lot of it shipped to my place gratis. It wasn’t glamorous, but it worked. At the time, it felt like moving entirely unrelated products from Points A, B, and C to my home (let’s call that Point Z) in 5 to 7 business days was acceptable. In fact, it was remarkable. I clicked a few buttons, went about my day, and stuff just showed up a week later in a box I could either re-use or recycle. It was the future. More →

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Netflix CEO on Net Neutrality

Netflix rails against ISPs even as it agrees to pay off yet another one for better connections

By on August 20, 2014 at 5:25 PM.

Netflix rails against ISPs even as it agrees to pay off yet another one for better connections

Netflix CEO Reed Hastings on Tuesday penned an editorial in Wired in which he defended the free Internet and advocated against the FCC’s Net Neutrality proposals, as well as against the Comcast-Time Warner Cable merger. But even though Hastings is not afraid to vividly voice his concerns – this isn’t the first time he’s written an editorial on these matters – Netflix was apparently forced to ink its fourth interconnect deal in the U.S. to make sure that TWC broadband subscribers who watch Netflix online get a decent experience. More →

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Why Is Comcast So Bad

The most brutal Comcast call yet: Customer gets shuffled through 6 reps, issue remains unfixed

By on August 20, 2014 at 3:21 PM.

The most brutal Comcast call yet: Customer gets shuffled through 6 reps, issue remains unfixed

If you thought Ryan Block had a rough time with Comcast customer service then you haven’t seen anything yet. Taking an example from others who have recorded their terrible Comcast customer service experiences and posted them on the Internet, YouTube user Douglas A. Dixon has posted a customer service call that lasted a brutal one-and-a-half hours in which he was shuffled through a whopping six different customer service representatives, none of whom knew how to solve his problem. More →

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Twitter Vs. Facebook Advertising

Twitter goes Facebook by injecting foreign content into your stream

By on August 20, 2014 at 12:20 PM.

Twitter goes Facebook by injecting foreign content into your stream

It was really just a matter of timeTwitter is now Facebook. In its early days, where new Facebook users friended just a handful of close pals and relatives, every single status update poured through into one’s news feed. And then, hundreds of millions of people joined. More →

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Microsoft Renaming Internet Explorer

Microsoft’s plan to rebuild Internet Explorer’s image: Stop calling it Internet Explorer

By on August 18, 2014 at 9:00 PM.

Microsoft’s plan to rebuild Internet Explorer’s image: Stop calling it Internet Explorer

What would it take for you to give Internet Explorer another chance? What if it wasn’t Internet Explorer any more? During an Ask Me Anything on Reddit last week, engineers working on Internet Explorer discussed everything from reducing fragmentation by phasing out old versions of IE to the flavor of the cake Mozilla sent two years ago, but the most interesting reveal from the thread came when one Reddit user asked whether or not the team had ever considered rebranding the browser. More →

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Elon Musk Ice Bucket Challenge

Elon Musk engineers the most elaborte ‘Ice Bucket Challenge’ contraption we’ve yet seen

By on August 18, 2014 at 2:05 PM.

Elon Musk engineers the most elaborte ‘Ice Bucket Challenge’ contraption we’ve yet seen

Given his engineering chops, we shouldn’t be surprised that Tesla and SpaceX CEO Elon Musk concocted the most elaborate contraption we’ve yet seen for an “Ice Bucket Challenge” video. More →

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Why Is Comcast So Bad

Long-suffering Comcast customer gets his problem fixed only after his story goes viral on Reddit

By on August 18, 2014 at 12:10 PM.

Long-suffering Comcast customer gets his problem fixed only after his story goes viral on Reddit

Comcast has racked up an impressive tally of customer service horror stories that have gone viral on social media over just the last month. The latest such story involves a customer who tried in vain for 6 months to get assorted problems fixed and only really got Comcast’s attention once his story hit the front page of Reddit. More →

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Best iPhone Emoji Texts

Couple’s relationship survives messaging each other exclusively through emoji for a month

By on August 15, 2014 at 7:45 PM.

Couple’s relationship survives messaging each other exclusively through emoji for a month

Emoji have become an incredibly popular way to add more color to our written communications but is there any way you could survive using them exclusively on your favorite messaging app? WNYC this week posted an interview with its own NewTechCity senior producer Alex Goldmark, who took up a challenge this summer to communicate with his girlfriend on their smartphones using only the emoji available on the WeChat messaging app for a full month. Although the couple found it challenging to communicate complicated ideas and requests to one another, they found that using emoji worked perfectly well from expressing their feelings. More →

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Who Invented The Pop-Up Ad

One of the Internet’s most hated villains apologizes for his crimes

By on August 15, 2014 at 10:01 AM.

One of the Internet’s most hated villains apologizes for his crimes

Is there anything that’s more universally despised on the Internet than pop-up ads? Probably not but now The Atlantic has published an essay written by the creator of these hideous little bits of code and he says he’s sorry for what he’s done. More →

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Top 10 Music Streaming Services

These are the 10 most popular music streaming services

By on August 14, 2014 at 8:15 PM.

These are the 10 most popular music streaming services

Listening to unlimited music within the confines of the law is now possible thanks to the advent of music streaming services, but deciding which service to use is becomingly increasingly complicated. Writing for Time, FindTheBest declares that there are currently 102 individual streaming services on the market that allow users to stream music for as long as they want — some for free, others for a low monthly fee. More →

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