Why Is Comcast So Bad

Comcast thinks you’re even stupider than Verizon does

By on August 26, 2014 at 3:35 PM.

Comcast thinks you’re even stupider than Verizon does

Verizon isn’t the only Internet service provider that thinks very little of our intelligence. Ars Technica has found that Comcast has admitted to the state regulators in New York that it levels penalties against some customers in select areas who use up more than an allotted amount of data per month… but it insists that these plans do not constitute data caps. More →

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Why Is Comcast So Bad

Is Comcast’s service now bad enough to kill you?

By on August 26, 2014 at 11:35 AM.

Is Comcast’s service now bad enough to kill you?

We’ve known for a while now that Comcast’s customer service is incredibly bad, but we never imagined that it could be potentially lethal… until now. Two new stories have just cropped up that show how Comcast’s subpar service might not just be headache-inducing but potentially life-threatening as well. More →

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Global Internet Censorship Map

This interactive map of global Internet censorship is the most important thing you’ll see today

This interactive map of global Internet censorship is the most important thing you’ll see today

By on August 26, 2014 at 10:20 AM.

Imagine a world where the book burners had won. A world where information is filtered and must be approved by governments before it can be accessed by their citizens. A world where people are held down and kept in line by oppressive regimes that restrict the free flow of information and bombard citizens with government-approved messages.

Now stop imagining, because this horrifying world already exists. More →

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Facebook Anti-Clickbaiting Filter

You won’t believe the amazing ways Facebook is trying to kill click baiting!

By on August 25, 2014 at 2:25 PM.

You won’t believe the amazing ways Facebook is trying to kill click baiting!

Good news for all you anti-click bait whiners out there — Facebook has heard your pleas and will try to filter out news headlines from your newsfeed that engage in this nefarious practice.  More →

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Why Is Comcast So Bad

Hilariously confused Comcast rep thinks Steam is a platform for malware

By on August 25, 2014 at 1:40 PM.

Hilariously confused Comcast rep thinks Steam is a platform for malware

Steam is a hugely popular online gaming store that counts roughly 75 million users worldwide — you may have heard of it. If you haven’t heard of it, however, then you’ll be happy to know that it’s no barrier to you getting a job as a Comcast customer service representative. More →

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Why Is Online Advertising Important

Here’s why you should be grateful for online advertising

By on August 22, 2014 at 9:00 PM.

Here’s why you should be grateful for online advertising

Online advertising is annoying but the Internet wouldn’t be nearly as great without it. Fast Company directs our attention to a study from U.K. video ad platform Ebuzzing that claims it would cost each of us around $232 extra per year to get all of the stuff on the web we now enjoy for free if we eliminated online ads. More →

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Featured
Why Is Amazon Prime So Successful

Unlimited two-day shipping has made it hard to wait for anything

By on August 22, 2014 at 1:05 PM.

Unlimited two-day shipping has made it hard to wait for anything

A few years ago, I was “that guy” — the one searching for fillers to boost my online shopping cart to $25 so that I could have the lot of it shipped to my place gratis. It wasn’t glamorous, but it worked. At the time, it felt like moving entirely unrelated products from Points A, B, and C to my home (let’s call that Point Z) in 5 to 7 business days was acceptable. In fact, it was remarkable. I clicked a few buttons, went about my day, and stuff just showed up a week later in a box I could either re-use or recycle. It was the future. More →

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Netflix CEO on Net Neutrality

Netflix rails against ISPs even as it agrees to pay off yet another one for better connections

By on August 20, 2014 at 5:25 PM.

Netflix rails against ISPs even as it agrees to pay off yet another one for better connections

Netflix CEO Reed Hastings on Tuesday penned an editorial in Wired in which he defended the free Internet and advocated against the FCC’s Net Neutrality proposals, as well as against the Comcast-Time Warner Cable merger. But even though Hastings is not afraid to vividly voice his concerns – this isn’t the first time he’s written an editorial on these matters – Netflix was apparently forced to ink its fourth interconnect deal in the U.S. to make sure that TWC broadband subscribers who watch Netflix online get a decent experience. More →

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Why Is Comcast So Bad

The most brutal Comcast call yet: Customer gets shuffled through 6 reps, issue remains unfixed

By on August 20, 2014 at 3:21 PM.

The most brutal Comcast call yet: Customer gets shuffled through 6 reps, issue remains unfixed

If you thought Ryan Block had a rough time with Comcast customer service then you haven’t seen anything yet. Taking an example from others who have recorded their terrible Comcast customer service experiences and posted them on the Internet, YouTube user Douglas A. Dixon has posted a customer service call that lasted a brutal one-and-a-half hours in which he was shuffled through a whopping six different customer service representatives, none of whom knew how to solve his problem. More →

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Featured
Twitter Vs. Facebook Advertising

Twitter goes Facebook by injecting foreign content into your stream

By on August 20, 2014 at 12:20 PM.

Twitter goes Facebook by injecting foreign content into your stream

It was really just a matter of timeTwitter is now Facebook. In its early days, where new Facebook users friended just a handful of close pals and relatives, every single status update poured through into one’s news feed. And then, hundreds of millions of people joined. More →

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Microsoft Renaming Internet Explorer

Microsoft’s plan to rebuild Internet Explorer’s image: Stop calling it Internet Explorer

By on August 18, 2014 at 9:00 PM.

Microsoft’s plan to rebuild Internet Explorer’s image: Stop calling it Internet Explorer

What would it take for you to give Internet Explorer another chance? What if it wasn’t Internet Explorer any more? During an Ask Me Anything on Reddit last week, engineers working on Internet Explorer discussed everything from reducing fragmentation by phasing out old versions of IE to the flavor of the cake Mozilla sent two years ago, but the most interesting reveal from the thread came when one Reddit user asked whether or not the team had ever considered rebranding the browser. More →

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Elon Musk Ice Bucket Challenge

Elon Musk engineers the most elaborte ‘Ice Bucket Challenge’ contraption we’ve yet seen

By on August 18, 2014 at 2:05 PM.

Elon Musk engineers the most elaborte ‘Ice Bucket Challenge’ contraption we’ve yet seen

Given his engineering chops, we shouldn’t be surprised that Tesla and SpaceX CEO Elon Musk concocted the most elaborate contraption we’ve yet seen for an “Ice Bucket Challenge” video. More →

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