Time Warner Cable Internet Service Is Down

Time Warner Cable is suffering a massive nationwide service outage [updated]

By on August 27, 2014 at 7:05 AM.

Time Warner Cable is suffering a massive nationwide service outage [updated]

Apparently tired of seeing Comcast hog all the bad publicity this past month, would-be merger partner Time Warner Cable has leapt back into the spotlight by delivering a nationwide Internet service outage. As Business Insider reports, TWC customers are complaining that their Internet service is down from coast to coast and an outage map posted on Twitter seems to show that this outage affects just about every customer in TWC’s footprint. More →

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Social Media Critics

On social media, you’re more than just a critic

On social media, you’re more than just a critic

By on August 26, 2014 at 4:15 PM.

Judgmentalism has been a staple of societal life for longer than I’m even capable of understanding, and as such, folks have been handing out criticisms for just as long. It’s common practice for creators to look down on other creations, and moreover, to bestow opinions on current events without ever being asked. It’s an issue that has surely been around for some time, but it feels as if social media has only served to add fuel to the proverbial fire.

Talking heads of the tube were bad enough, but at least there were only a smattering of those. Now, we have billions of those same heads, and unlike television, their words remain linkable, searchable, and retweetable ad infinitum. More →

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Why Is Comcast So Bad

Comcast thinks you’re even stupider than Verizon does

By on August 26, 2014 at 3:35 PM.

Comcast thinks you’re even stupider than Verizon does

Verizon isn’t the only Internet service provider that thinks very little of our intelligence. Ars Technica has found that Comcast has admitted to the state regulators in New York that it levels penalties against some customers in select areas who use up more than an allotted amount of data per month… but it insists that these plans do not constitute data caps. More →

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Why Is Comcast So Bad

Is Comcast’s service now bad enough to kill you?

By on August 26, 2014 at 11:35 AM.

Is Comcast’s service now bad enough to kill you?

We’ve known for a while now that Comcast’s customer service is incredibly bad, but we never imagined that it could be potentially lethal… until now. Two new stories have just cropped up that show how Comcast’s subpar service might not just be headache-inducing but potentially life-threatening as well. More →

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Global Internet Censorship Map

This interactive map of global Internet censorship is the most important thing you’ll see today

This interactive map of global Internet censorship is the most important thing you’ll see today

By on August 26, 2014 at 10:20 AM.

Imagine a world where the book burners had won. A world where information is filtered and must be approved by governments before it can be accessed by their citizens. A world where people are held down and kept in line by oppressive regimes that restrict the free flow of information and bombard citizens with government-approved messages.

Now stop imagining, because this horrifying world already exists. More →

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Facebook Anti-Clickbaiting Filter

You won’t believe the amazing ways Facebook is trying to kill click baiting!

By on August 25, 2014 at 2:25 PM.

You won’t believe the amazing ways Facebook is trying to kill click baiting!

Good news for all you anti-click bait whiners out there — Facebook has heard your pleas and will try to filter out news headlines from your newsfeed that engage in this nefarious practice.  More →

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Why Is Comcast So Bad

Hilariously confused Comcast rep thinks Steam is a platform for malware

By on August 25, 2014 at 1:40 PM.

Hilariously confused Comcast rep thinks Steam is a platform for malware

Steam is a hugely popular online gaming store that counts roughly 75 million users worldwide — you may have heard of it. If you haven’t heard of it, however, then you’ll be happy to know that it’s no barrier to you getting a job as a Comcast customer service representative. More →

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Why Is Online Advertising Important

Here’s why you should be grateful for online advertising

By on August 22, 2014 at 9:00 PM.

Here’s why you should be grateful for online advertising

Online advertising is annoying but the Internet wouldn’t be nearly as great without it. Fast Company directs our attention to a study from U.K. video ad platform Ebuzzing that claims it would cost each of us around $232 extra per year to get all of the stuff on the web we now enjoy for free if we eliminated online ads. More →

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Featured
Why Is Amazon Prime So Successful

Unlimited two-day shipping has made it hard to wait for anything

By on August 22, 2014 at 1:05 PM.

Unlimited two-day shipping has made it hard to wait for anything

A few years ago, I was “that guy” — the one searching for fillers to boost my online shopping cart to $25 so that I could have the lot of it shipped to my place gratis. It wasn’t glamorous, but it worked. At the time, it felt like moving entirely unrelated products from Points A, B, and C to my home (let’s call that Point Z) in 5 to 7 business days was acceptable. In fact, it was remarkable. I clicked a few buttons, went about my day, and stuff just showed up a week later in a box I could either re-use or recycle. It was the future. More →

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Netflix CEO on Net Neutrality

Netflix rails against ISPs even as it agrees to pay off yet another one for better connections

By on August 20, 2014 at 5:25 PM.

Netflix rails against ISPs even as it agrees to pay off yet another one for better connections

Netflix CEO Reed Hastings on Tuesday penned an editorial in Wired in which he defended the free Internet and advocated against the FCC’s Net Neutrality proposals, as well as against the Comcast-Time Warner Cable merger. But even though Hastings is not afraid to vividly voice his concerns – this isn’t the first time he’s written an editorial on these matters – Netflix was apparently forced to ink its fourth interconnect deal in the U.S. to make sure that TWC broadband subscribers who watch Netflix online get a decent experience. More →

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Why Is Comcast So Bad

The most brutal Comcast call yet: Customer gets shuffled through 6 reps, issue remains unfixed

By on August 20, 2014 at 3:21 PM.

The most brutal Comcast call yet: Customer gets shuffled through 6 reps, issue remains unfixed

If you thought Ryan Block had a rough time with Comcast customer service then you haven’t seen anything yet. Taking an example from others who have recorded their terrible Comcast customer service experiences and posted them on the Internet, YouTube user Douglas A. Dixon has posted a customer service call that lasted a brutal one-and-a-half hours in which he was shuffled through a whopping six different customer service representatives, none of whom knew how to solve his problem. More →

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