Why Is Comcast So Bad

The most brutal Comcast call yet: Customer gets shuffled through 6 reps, issue remains unfixed

By on August 20, 2014 at 3:21 PM.

The most brutal Comcast call yet: Customer gets shuffled through 6 reps, issue remains unfixed

If you thought Ryan Block had a rough time with Comcast customer service then you haven’t seen anything yet. Taking an example from others who have recorded their terrible Comcast customer service experiences and posted them on the Internet, YouTube user Douglas A. Dixon has posted a customer service call that lasted a brutal one-and-a-half hours in which he was shuffled through a whopping six different customer service representatives, none of whom knew how to solve his problem. More →

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Twitter Vs. Facebook Advertising

Twitter goes Facebook by injecting foreign content into your stream

By on August 20, 2014 at 12:20 PM.

Twitter goes Facebook by injecting foreign content into your stream

It was really just a matter of timeTwitter is now Facebook. In its early days, where new Facebook users friended just a handful of close pals and relatives, every single status update poured through into one’s news feed. And then, hundreds of millions of people joined. More →

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Microsoft Renaming Internet Explorer

Microsoft’s plan to rebuild Internet Explorer’s image: Stop calling it Internet Explorer

By on August 18, 2014 at 9:00 PM.

Microsoft’s plan to rebuild Internet Explorer’s image: Stop calling it Internet Explorer

What would it take for you to give Internet Explorer another chance? What if it wasn’t Internet Explorer any more? During an Ask Me Anything on Reddit last week, engineers working on Internet Explorer discussed everything from reducing fragmentation by phasing out old versions of IE to the flavor of the cake Mozilla sent two years ago, but the most interesting reveal from the thread came when one Reddit user asked whether or not the team had ever considered rebranding the browser. More →

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Elon Musk Ice Bucket Challenge

Elon Musk engineers the most elaborte ‘Ice Bucket Challenge’ contraption we’ve yet seen

By on August 18, 2014 at 2:05 PM.

Elon Musk engineers the most elaborte ‘Ice Bucket Challenge’ contraption we’ve yet seen

Given his engineering chops, we shouldn’t be surprised that Tesla and SpaceX CEO Elon Musk concocted the most elaborate contraption we’ve yet seen for an “Ice Bucket Challenge” video. More →

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Why Is Comcast So Bad

Long-suffering Comcast customer gets his problem fixed only after his story goes viral on Reddit

By on August 18, 2014 at 12:10 PM.

Long-suffering Comcast customer gets his problem fixed only after his story goes viral on Reddit

Comcast has racked up an impressive tally of customer service horror stories that have gone viral on social media over just the last month. The latest such story involves a customer who tried in vain for 6 months to get assorted problems fixed and only really got Comcast’s attention once his story hit the front page of Reddit. More →

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Best iPhone Emoji Texts

Couple’s relationship survives messaging each other exclusively through emoji for a month

By on August 15, 2014 at 7:45 PM.

Couple’s relationship survives messaging each other exclusively through emoji for a month

Emoji have become an incredibly popular way to add more color to our written communications but is there any way you could survive using them exclusively on your favorite messaging app? WNYC this week posted an interview with its own NewTechCity senior producer Alex Goldmark, who took up a challenge this summer to communicate with his girlfriend on their smartphones using only the emoji available on the WeChat messaging app for a full month. Although the couple found it challenging to communicate complicated ideas and requests to one another, they found that using emoji worked perfectly well from expressing their feelings. More →

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Who Invented The Pop-Up Ad

One of the Internet’s most hated villains apologizes for his crimes

By on August 15, 2014 at 10:01 AM.

One of the Internet’s most hated villains apologizes for his crimes

Is there anything that’s more universally despised on the Internet than pop-up ads? Probably not but now The Atlantic has published an essay written by the creator of these hideous little bits of code and he says he’s sorry for what he’s done. More →

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Top 10 Music Streaming Services

These are the 10 most popular music streaming services

By on August 14, 2014 at 8:15 PM.

These are the 10 most popular music streaming services

Listening to unlimited music within the confines of the law is now possible thanks to the advent of music streaming services, but deciding which service to use is becomingly increasingly complicated. Writing for Time, FindTheBest declares that there are currently 102 individual streaming services on the market that allow users to stream music for as long as they want — some for free, others for a low monthly fee. More →

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Sounds of Street View

Now you have an awesome way to make Google Street View come to life with location-specific sounds

By on August 14, 2014 at 5:17 PM.

Now you have an awesome way to make Google Street View come to life with location-specific sounds

Google Street View is one of the best ways to take a virtual tour of a potential vacation destination, a place you want to know more about or even your own hometown, but it’s only part of the experience. With Sounds of Street View, the hearing solution professionals at Amplifon are bringing ambient noise to Google Maps. More →

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Speed Up Slow Internet

How to move quickly on a slow Internet connection

By on August 14, 2014 at 4:41 PM.

How to move quickly on a slow Internet connection

Being stuck on slow Wi-Fi can be incredibly frustrating, especially when you’ve got work to do, but there is a solution. David Nield at Gizmodo has written a handy primer on how to disable images and plugins on your browser in order to speed up loading times and counteract the crummy connection. More →

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Google Underwater Cable Network

Google spends a ton of money just to keep sharks from eating its underwater cables

By on August 13, 2014 at 10:45 PM.

Google spends a ton of money just to keep sharks from eating its underwater cables

Google already spends a lot of money deploying and maintaining its massive network of undersea fiber cables that it uses to help handle the enormous amounts of traffic it generates every day. And Network World reports that Google really does have to plug a lot of money into protecting its investment because apparently sharks are very fond of eating through undersea cables. More →

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Top 25 Google Search Tips Tricks

25 Google Search tricks you won’t know how you ever lived without

By on August 13, 2014 at 11:45 AM.

25 Google Search tricks you won’t know how you ever lived without

Hundreds of millions of people around the world use Google Search more than any other Web service as they seek out information on anything and everything. It’s pretty amazing, though, how little people really know about the world’s top search service considering how many of us use it each and every day.

Typing in a quick query couldn’t possibly be any simpler, and that is a big part of what has made Google the world’s most popular search engine by a landslide. But if you want to become a power user and fine-tune your search results in order to find the information you’re looking for as quickly as possible, there are some great tips and tricks that you’ll want to remember. More →

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