The idea that an Internet service provider might lie to subscribers in an effort to get them to upgrade to a more expensive broadband plan will shock no one. These companies are notorious for pulling the wool over subscribers’ eyes and maintaining close relationships with regulators, who often turn a blind eye. For example, can you believe that some ISPs are still getting away with charging customers an additional monthly fee to use Wi-Fi in their homes? We’ve even heard cases of customers being charged for Wi-Fi while using their own wireless equipment.
But the latest example of an ISP trying to pull the wool over a customer’s eyes has a hilarious twist: Verizon tried to convince a subscriber that he needed a pricy 75Mbps plan instead of a 50Mbps plan in order to make Netflix smoother. That subscriber, however, turned out to be one of the most widely respected streaming media experts in the country.
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