Samsung’s second Galaxy Note 7 recall is now official, and the company is finally comfortable using the word “recall” to describe what’s currently happening with the phablet. The Galaxy Note 7 is unlikely to return to stores, as Samsung already stopped production and is looking to discontinue the model. But the company still has to replace a few million Galaxy Note 7 devices that are currently in use. Buyers can exchange the Note 7 for any other device, or ask for a full refund. Samsung is looking to keep its customers though, and will pay $100 to each person who sticks with the company by choosing a different Galaxy device.
This particular incentive is available only to US buyers, although Samsung will have similar offers in other markets. In America, buyers who return the Galaxy Note 7 and exchange it for a different Galaxy handset will receive $100 from Samsung in the form of a bill credit.
“As a sign of our appreciation for your patience and loyalty, we are offering up to a $100 bill credit from select carrier or retail outlets if you exchange your Galaxy Note7 for another Samsung smartphone, less any incentive credits already received,” Samsung explained.
If you’ve already exchanged your Galaxy Note 7 for a different Samsung phone, you’re going to get “up to a $75 bill credit from select carrier or retail outlets in addition to the $25 you previously received.” So that’s still $100 for sticking with Sammy. If you’re going for a full refund, then you’re going to get up to $25 from select carriers or retail outlets.
Finally, if you exchange your Galaxy Note 7 for any other brand, you will also get a bill credit of up to $25, though any credits already received will be deducted from the incoming bonus.