Click to Skip Ad
Closing in...

Nokia offers free Lumia to man with scorched Galaxy S4

Published Dec 11th, 2013 11:15PM EST
Burned Galaxy S4 Controversy Nokia

If you buy through a BGR link, we may earn an affiliate commission, helping support our expert product labs.

Earlier this week we brought you the harrowing tale of a man who tried to get his burnt Galaxy S4 replaced but was told by Samsung that he needed to keep quiet about it before they’d send him a new device. wp-Hub points out that Nokia has now graciously/opportunistically offered to fill the hole left by the man’s scorched Galaxy S4 smartphone by offering him a free Lumia device with no strings attached, which is probably the strategy that Samsung should have used instead of sending him a letter asking him to take down his YouTube video of the burnt Galaxy S4. Nokia says it wants to send the man a Lumia so he can “experience how customer service should really work.”

Brad Reed
Brad Reed Staff Writer

Brad Reed has written about technology for over eight years at BGR.com and Network World. Prior to that, he wrote freelance stories for political publications such as AlterNet and the American Prospect. He has a Master's Degree in Business and Economics Journalism from Boston University.