Yet another study was released this week suggesting that Americans are indeed interested in wearable technology such as fitness bands and smartwatches like the Galaxy Gear or Apple’s upcoming “iWatch.” And once again, the study suggests that consumers’ interest likely doesn’t carry over to headsets and eyewear like Google Glass.
Harris Interactive recently released the results of a study conducted this past September. According to various polls of 2,577 American adults included in the study, an impressive 46% of consumers are at least somewhat interested in buying a wrist-worn wearable computing device such as a smartwatch or a fitness tracker. Among adults aged 18-35, that figure jumps to a staggering 63%.
But when it comes to wearables like Google Glass or headsets, only 20% are “very interested” or “somewhat interested” in buying one, while 36% are “at least a little” interested in the category. Those numbers again suggest that Glass is just too geeky for many consumers.
More potential bad news for big technology companies is that about half of those polled think wearable tech is just a fad and it won’t become commonplace over time like smartphones have. 47% of respondents said that wearable technology isn’t useful and 38% said they would only be interested in a wearable device if it replaced something they already own.
Harris’ full press release follows below.
Are Americans Prepared to Sport Wearable Tech?
Some are, but they’re accessorizing their interest with skepticism
NEW YORK, Nov. 6, 2013 /PRNewswire/ — Wearable tech – small, wearable computer devices – is a pond many manufacturers seem interested in dipping their toes into lately, with several new products either recently to market or poised to launch in the immediate future. Most are either a watch/wristband or glasses/headset, though other types are on the horizon as well. But are Americans interested in such devices? Do they see them as potentially useful? And function aside, what about form? Do Americans think wearable tech can be stylish?
These are some of the results of The Harris Poll of 2,577 U.S. adults surveyed online between September 18 and 24, 2013 by Harris Interactive . (Full findings with data tables can be found here)
Overall, nearly half of Americans are at least a little interested (46%) in owning a watch or wristband type wearable tech device, with over one-fourth specifying that they are very or somewhat interested (27%). While nearly half are at least somewhat interested in some other type of device (46%; 26% very or somewhat interested), fewer show an interest in owning a wearable tech device in the headset/glasses vein (36% at least a little, 20% very or somewhat). But of course, different segments of the population show different levels of interest:
- Interest in each type of wearable tech is strongest among Echo Boomers (ages 18-35), followed by Gen Xers (ages 37-48). Using watch or wristband type devices as an example:
- Over six in ten (63%) Echo Boomers are at least a little interested in owning such a devices, with nearly four in ten (37%) very or somewhat interested.
- Nearly half (47%) of Gen Xers are at least a little interested, nearly three in ten (28%) very or somewhat so.
- Fewer than four in ten (37%) Baby Boomers are at least a little interested, roughly two in ten (21%) very or somewhat so.
- Roughly one-third (32%) of Matures are at least a little interested, with roughly two in ten (21%) saying they are very or somewhat interested.
- Interest is also consistently stronger among men than among women; more specifically, over half of men are at least a little interested in owning a watch or wristband type of wearable tech (52%, vs. 40% among women) or some other type of wearable tech item (53%, also 40% among women).
- Those with children under 18 are also consistently more interested in wearable tech than those without, with majorities at least a little interested a watch or wristband type of wearable tech (59% among those with children under 18, vs. 41% among those without) or some other type (55% and 42%, respectively).
- But perhaps the most noteworthy difference is the one that isn’t there. The bottom line is, tech – especially in emerging categories – doesn’t tend to come cheap. As such, the fact that income shows no consistent relationship with interest in wearable tech may strike some as surprising.
Form, function and fads
Regardless of whether they want to own wearable tech themselves, what do Americans think of the trend? Overall opinions seem to be mixed, but Americans seem to be leaning slightly in the direction of skepticism.
Roughly half of Americans believe wearable tech is just a fad (49%) and that it is not likely to become common, the way smartphones have (also 49%), with 35% and 37%, respectively, disagreeing. Skepticism is also the leading sentiment where usefulness is concerned: while four in ten Americans (40%) agree that that wearable tech could be useful for their lives, 47% disagree.
Opinions are more evenly split on the matter of whether wearable tech can be stylish, with 43% agreeing it can be and 41% disagreeing.
A bright spot for wearable tech is that fewer than four in ten Americans feel it needs to cannibalize an existing tech category in order to earn their interest, with 38% saying they would only be interested in wearable tech if it could replace something they already use, like a smartphone; 45% disagree with this sentiment.
Looking at specific segments, however, not all Americans are so skeptical of this new category:
- The majority of Echo Boomers – and a higher percentage than that of any other generation – believe that wearable tech can be stylish (53%, vs. 42% Gen Xers, 38% Baby Boomers and 33% Matures) and that it could be useful for their lives (57%, 42%, 30% and 24%, respectively). However, Echo Boomers are also more likely than Baby Boomers and Matures to say they would only be interested in wearable tech if it could replace something they already use, like a smartphone (46%, 32% and 34%, respectively).
- Men are more likely than women to believe that wearable tech is can be stylish (47% men, 40% women) and that it can be useful for their lives (46% and 34%, respectively).
- Those with children under 18 are more likely than those without to believe wearable tech can be stylish (51% with, 41% without) and useful (51% and 36%, respectively), but are also more likely to say that they would only be interested in wearable tech if it could replace something they already use (47% and 35%, respectively).
In the end, Americans aren’t yet displaying truly decisive opinions either for or against wearable tech, which may reflect a simple lack of clear understanding of the category as a whole. The variety of devices coming to market thus far, and of the inconsistency of roles they’re designed to fill in consumers’ lives, can make it hard for the public to wrap its head around just what these devices are all about. Many technologies, from digital music players to smartphones, have struggled to gain mainstream attention until that one lightning-in-a-bottle moment, when a device came along to truly showcase the category and paint a picture of where and how it could fit into and enhance consumers’ day to day lives.
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This Harris Poll was conducted online within the United States between September 18 and 24, 2013among 2,577 adults (aged 18 and over). Figures for age, sex, race/ethnicity, education, region and household income were weighted where necessary to bring them into line with their actual proportions in the population. Propensity score weighting was also used to adjust for respondents’ propensity to be online.
All sample surveys and polls, whether or not they use probability sampling, are subject to multiple sources of error which are most often not possible to quantify or estimate, including sampling error, coverage error, error associated with nonresponse, error associated with question wording and response options, and post-survey weighting and adjustments. Therefore, Harris Interactive avoids the words “margin of error” as they are misleading. All that can be calculated are different possible sampling errors with different probabilities for pure, unweighted, random samples with 100% response rates. These are only theoretical because no published polls come close to this ideal.
Respondents for this survey were selected from among those who have agreed to participate in Harris Interactive surveys. The data have been weighted to reflect the composition of the adult population. Because the sample is based on those who agreed to participate in the Harris Interactive panel, no estimates of theoretical sampling error can be calculated.