Apple has confirmed an issue with its iMessage text and picture messaging service that has left many users unable to send messages at times. The issue first appeared following the release of iOS 7 last month and a number of users have reported being unable to send iMessages for days at a time as a result. “We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update,” an Apple said spokesperson told The Wall Street Journal in a statement. “In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.” According to MacRumors, a better albeit still temporary fix appears to be disabling iMessage in Settings > Messages, resetting network settings in Settings > General > Reset and then re-enabling iMessage. Apple may look to fix the bug with its upcoming iOS 7.0.3 update, which BGR exclusively reported will likely be released next week.
Apple acknowledges iMessage issue preventing messages from being delivered
Published Oct 2nd, 2013 8:45AM EDT
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Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.
His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.
