Apple’s iPad is still America’s favorite tablet

iPad Customer Satisfaction Survey

Despite increased competition from Samsung, Amazon and other rivals, Apple’s iPad is still America’s favorite tablet according to J.D. Power and Associates’ most recent survey. The organization released Volume 1 of its 2013 U.S. Tablet Satisfaction Study on Monday and found that the iPad still ranks highest in customer satisfaction among all tablets, albeit by a narrowing margin. J.D.Powers’ latest survey polled 1,857 consumers in the U.S. and found that Apple’s iPad scored 836 out of a possible 1,000 points. Amazon’s Kindle Fire tablet line scored 829 and Samsung’s tablets retained their No. 3 position with 822 points. A graph that illustrating the results of the survey follows below.


J.D. Power
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