Apple hit with second class action suit over poor Siri performance

A class action lawsuit was filed in New York against Apple earlier this month, alleging that the company’s “misleading and deceptive” iPhone 4S ads depicted Siri as responsive and helpful. The complainant, Frank Fazio, argues that Siri is unresponsive and it often fails to understand what is being asked of it. Earlier this week, another class action suit was filed in Los Angeles that makes similar allegations, Los Angeles Times reports. “Through its nationwide multimedia marketing campaign, Apple disseminates false and deceptive representations regarding the functionality of the Siri feature,” the suit claims. “For example, in many of Apple’s television commercials, consumers are shown using Siri to make appointments, find restaurants, and even to learn the guitar chords to classic rock songs. In its advertisements, Apple depicts these tasks as easily accomplished ‘just by asking’ Siri.” It continues, “Apple’s deceptive commercials diverge greatly from the actual functionality and operation of the Siri feature as experienced by Plaintiff and fellow consumers.” The suit seeks relief and damages for the complainant and everyone else in the country who purchased an iPhone 4S.

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