AT&T urges customers to dump 2G, upgrade to 3G and 4G

AT&T wants customers who are still using 2G phones to upgrade to the company’s faster 3G and 4G networks, MarketWatch reported last week. The carrier is in the process of sending notices to customers asking them to upgrade their devices. “Your current, older-model 2G phone might not be able to make or receive calls and you may experience degradation of your wireless service in certain areas,” AT&T said in the letter. Mark Siegel, an AT&T spokesman, said the company is looking to use some of the 2G spectrum for newer technologies. “We’re simply urging them to upgrade to a new device if they want to,” he said. Siegel confirmed that the carrier sent notices to customers in the New York metropolitan area and may soon send them to other customers. He noted, however, that the program was voluntary and only affected a small number of subscribers. He also noted that most 2G phones will continue to work. “We are still supporting the 2G network,” Siegel said, although he did state that customers who continue to use 2G cell phones that operate on AT&T’s 1900-megahertz band will eventually lose service.

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